4.6
From 1
to 5
Reviews
21593
Recommend
10 / 10
TrustScore
9.29 / 10
Sarah N
Verified Buyer
Flax Linen Duvet Cover
We love this duvet! The color is beautiful and the fabric gets softer every time we wash it!
Response from Silk & Snow
Apr 28, 2021
Hi Sarah,
Your room is absolutely stunning! We're delighted to know you are enjoying the duvet cover in all its glory. Stay cozy!
All the best,
Claire
Raymond R
Verified Buyer
Adjustable Pillow (Retail)
The first one was a promotional item and it was so good we bought a second one.
Response from Silk & Snow
Apr 28, 2021
Hi Raymond,
Pillows galore! We're happy to hear you are enjoying the pillow. We appreciate the feedback and continued support! :)
All the best,
Claire
Victoria R
Verified Buyer
S&S Hybrid Mattress
Although I was a little unsure about a coiled mattress in a bag, I was most impressed. It was from day one very comfortable and just what my husband needed to help him with hip and back issues. The customer service was great. The pillows are a real bonus. My husband liked it just as it was but I was able to adjust it until it was "just right" Great product. Have told many people about it.
Response from Silk & Snow
Apr 28, 2021
Hi Victoria,
Trust me, we're amazed too by how it works! We're pleased that you have had a positive experience with our team and product. It is great that this is helping your partner with tricky issues such as those. The pillow tops it all off and we're glad you customized your perfect goldilock pillow. Thank you all the support!
All the best,
Claire
Andrew F
Verified Buyer
S&S Hybrid Mattress
I'm not one to write reviews.
Let's just say that compared to others, this is all Canadian.
And it's been a wonderfully comfortable mattress. Good for combination sleepers like the two of us. I'm not expecting any problems.
Purchase was easy and shipping was fast!
Thank you for a solid product.
Let's just say that compared to others, this is all Canadian.
And it's been a wonderfully comfortable mattress. Good for combination sleepers like the two of us. I'm not expecting any problems.
Purchase was easy and shipping was fast!
Thank you for a solid product.
Response from Silk & Snow
Apr 28, 2021
Hi Andrew,
This is great news! We're thrilled that you are enjoying the mattress and that it is providing you with comfort. We really appreciate the feedback and supporting Canadian. Here's to many cozy nights ahead!
All the best,
Claire
ward h
Verified Buyer
S&S Hybrid Mattress
Best sleep I have ever had
Response from Silk & Snow
Apr 28, 2021
Hi Ward,
Amazing to hear! Thank you for your feedback. Happy sleeping!
All the best,
Claire
Judy B
Verified Buyer
S&S Hybrid Mattress
I have always slept on a traditional coil mattress so was a bit hesitant to purchase a 'mattress in a box' but Snow & Silk's hassle free try and return policy put me at ease in trying out their mattresses. I also opted for the hybrid so I had read reviews that a full memory foam mattress tends to run on the softer side.
I have had the mattres for 3 months now and am very please with it. It's not too soft, in fact, just the right firmness. I am a side and back sleeper and haven't had any pain or numbness at pressure points from the mattress. I also purchased the mattress protector and a pillow. Also in love with the pillow - just right amount of support. The reason I gave it 4/5 is because it does run on the warmer side compared to traditional beds.
I have had the mattres for 3 months now and am very please with it. It's not too soft, in fact, just the right firmness. I am a side and back sleeper and haven't had any pain or numbness at pressure points from the mattress. I also purchased the mattress protector and a pillow. Also in love with the pillow - just right amount of support. The reason I gave it 4/5 is because it does run on the warmer side compared to traditional beds.
Response from Silk & Snow
Apr 28, 2021
Hi Judy,
Wow! We're very excited to hear that the mattress has provided you with comfort and support (and the pillow too!). Thank you for putting your trust in us! We appreciate this feedback and in regards to the warmth issue especially, we like to factor this in for any future improvements we make. Here's to many more nights of cozy sleep!
All the best,
Claire
Bettyann G
Verified Buyer
Silk Pillowcase
The company was very easy to deal with and deliver was as stated. I bought one as a gift for my sister’s birthday and one for me as a birthday gift to myself. The pillowcase is so luxurious....I feel like every day is my birthday!
Response from Silk & Snow
Apr 28, 2021
Hi Bettyann,
Awesome! Who doesn't love feeling like it is your birthday 24/7? We know we like it! We're thrilled that you are enjoying the pillowcase and that you've had a positive experience with our team and product overall. We hope you enjoy many more luxurious nights!
All the best,
Claire
Damen S
Verified Buyer
Adjustable Pillow (Retail)
Pretty good and really soft it’s just abit too fluffy
Response from Silk & Snow
Apr 28, 2021
Hi Damen,
We're glad to hear you are enjoying the pillow! For fluffiness, if this is in terms of how puffy your pillow is, try taking some of the foam out of the inner casing and this may help. Our team is always able to assist with some tips as well. Happy sleeping!
All the best,
Claire
Alexandra T
Verified Buyer
S&S Hybrid Mattress
Quick delivery. The mattress came to size quickly and is more comfortable than I could’ve ever imagined. I don’t feel my partner climbing in/out of bed or tossing and turning through the night. Best sleep I’ve had in years.
Response from Silk & Snow
Apr 28, 2021
Hi Alexandra,
Amazing! We love hearing that you've had a positive experience with our delivery process and mattress. Our team is glad you are having better quality rest and zero motion transfer from your partner overall. Looks like the cat enjoys the bed too! :) We appreciate the feedback and hope you enjoy many comfortable nights ahead!
All the best,
Claire
Tessa S
Verified Buyer
Adjustable Pillow (Retail)
The Silk&Snow pillow is amazing. I usually wake up trying to adjust and pull pillows around at night and end up with a sore neck. Now I never adjust my pillow its firm but soft. Life changing!
Response from Silk & Snow
Apr 28, 2021
Hi Tessa,
Hooray! We're delighted that you have been able to customize your perfect puffy pillow. We all know the struggle of having a pillow that is not quite right and we're thrilled this pillow has helped with this issue. Stay cozy!
All the best,
Claire
Laurianne G
Verified Buyer
Couverture lestée tissée à la main
J’ai trouvé la livraison rapide, j’ai beaucoup aimé que la couverture arrive dans un grand sac de toile, c’est une belle attention. La couleur est sublime (rose pétale) et le poids choisi est parfait pour calmer mon stress. Un très bon achat !
Response from Silk & Snow
Jun 10, 2021
Merci beaucoup d'avoir pris le temps de partager votre avis sur notre produit, Laurianne! C'est très apprécié par notre équipe et nous sommes heureux de vous savoir satisfaite. Tout le meilleur, Dane
Martin G
Verified Buyer
S&S Hybrid Mattress
Lovely mattress! Very comfortable, and great quality.
Response from Silk & Snow
Apr 28, 2021
Hi Martin,
Wonderful! We're happy that the mattress is providing you with comfort and a good night's sleep. Stay cozy!
All the best,
Claire
Tony R
Verified Buyer
S&S Hybrid Mattress
love the mattress, pillows, sheets, duvet cover, all have been excellent; the only issue is with the down alternative (all-season) duvet... way too hot for me, the only season I'd be able to use it is sleeping outside in winter. Everything else, awesome!
Response from Silk & Snow
Apr 28, 2021
Hi Tony,
Exciting news! We're glad to hear that you are enjoying all your new S&S goodies. We appreciate the feedback and letting us know about the duvet as we always like to gather this information for future improvements. Here's to many more cozy nights!
All the best,
Claire
Darcy B
Verified Buyer
Hand Knitted Weighted Blanket
I love my new weighted blanket. It has improved my sleep. I am not as restless and I fall asleep faster.
Response from Silk & Snow
Apr 28, 2021
Hi Darcy,
Hooray! We're thrilled that the blanket has provided you with better quality rest. We hope it keeps you cozy for many nights to come!
All the best,
Claire
Shu-Ting Y
Verified Buyer
S&S Hybrid Mattress
great customer service. good mattress
Response from Silk & Snow
Apr 28, 2021
Hi Shu-Ting,
We're happy that you've had a great experience with our team and product. Thank you for your feedback and support! :)
All the best,
Claire
Jensyn M
Verified Buyer
Super comfy
Response from Silk & Snow
Apr 28, 2021
Hi Jensyn,
Awesome! Thank you for the feedback! :)
All the best,
Claire
Kathreen R
Verified Buyer
S&S Hybrid Mattress
I love my hybrid Silk and Snow bed. I’m a side sleeper and this is the perfect balance between soft and strong support. I wake up well rested. I wish I had purchased this bed earlier because I realize now what a difference it has made in my quality of life. I have recommended this bed and this company to several of my friends already.
Response from Silk & Snow
Apr 28, 2021
Hi Kathreen,
Hooray! We love to hear that your new mattress is providing you with quality rest and support. A good mattress can change everything! Thank you for your continued support and review!
All the best,
Claire
Alex C
Verified Buyer
S&S Hybrid Mattress
The hybrid mattress far exceeded our expectations. Very comfortable. Good balance between being too firm and too soft. The quality of our sleep has improved dramatically compared to our old mattress. Great price point for a high quality product. Would recommend.
Response from Silk & Snow
Apr 28, 2021
Hi Alex,
This is wonderful! We're delighted that you are enjoying your new mattress and are finding it comfortable. We know it can be tricky to find your perfect firmness! We appreciate the feedback. Here's to many more nights of happy sleep!
All the best,
Claire
Lynn N
Verified Buyer
For me this bed is not comfortable as every day I wake up with a sore back. I am within my trial period and still waiting on how to send it back to be refunded.
Response from Silk & Snow
Apr 28, 2021
Hi Lynn,
We're very sorry to hear that the mattress was not the right fit for you and has caused pain. Our team is readily able to help by emailing us your return request to hello@silkandsnow.com or by calling 1-855-777-0033 to get the process started. We're here to assist!
All the best,
Claire
Karin S
Verified Buyer
Egyptian Cotton Duvet Cover
Purchased a set of sheets and duvet cover and really enjoying it all, its so soft and washes well. Seems to wrinkle but may just be me not taking them out of the dryer quick enough :) Overall very happy and will be buying a second set of sheets.
Response from Silk & Snow
Apr 28, 2021
Hi Karin,
Amazing! We're so excited to hear that you are loving all your new bedding. For wrinkles, using dryer balls (or even tennis balls!) in your dryer will help sort that wrinkling issue out! We appreciate your feedback and continued support. Stay cozy! :)
All the best,
Claire
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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