Silk & Snow https://www.silkandsnow.com/ Retail
4.6 From 1 to 5
Overall Ratings
5 Stars
16245
4 Stars
3164
3 Stars
1484
2 Stars
329
1 Star
343
Reviews 21593
Recommend 10 / 10
TrustScore 9.29 / 10
Colette A
Nov 12, 2020
Verified Buyer
S&S Mattress
Matelas très confortable. Il reste frais malgré la chaleur de la chambre.
Response from Silk & Snow
Nov 13, 2020
Bonjour Colette, Merci pour ce gentil commentaire ! Nous sommes contents que le matelas vous plaise. Il était très important pour nous de concevoir un matelas qui pourrait convenir aux personnes ayant facilement chaud la nuit et au Canada, nous aimons bien chauffer nos chambres avant de s'y blottir surtout en hiver. Cependant, personne n'aime un lit trop chaud alors de savoir que nous avons réussi dans cette mission est toujours très plaisant à savoir. En vous souhaitant un bon dodo, Louisa
Dave W
Nov 12, 2020
Verified Buyer
It's a nice mattress and quiet comfortable.
Response from Silk & Snow
Nov 12, 2020
Great to hear you're enjoying your new mattress, Dave! All the best, Yvonne
Patrícia B
Nov 12, 2020
Verified Buyer
S&S Hybrid Mattress
Very comfortable. Feels like a cloud. I’m happy with the purchase. Giving it 4/5 stars because I wish it was firmer.
Response from Silk & Snow
Nov 12, 2020
Hi Patricia, Great to hear you're enjoying your new hybrid mattress! Happy sleeping, Yvonne
Michaila C
Nov 12, 2020
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
I was on the hunt for linen sheets for a while (I’ve heard amazing things about linen!) but couldn’t find any within my budget. I stumbled across Silk and Snow and it was meant to be! I absolutely LOVE my linen sheets. They wash and dry nicely and they are SO comfortable to sleep on! It does take a few washes to soften up, but the fact that my fiancé doesn’t sweat/dampen the bed while he sleeps anymore is a huge benefit. The ONLY thing I wish were different is the fitted sheet. I wish the elastic seam went all the way around the sheet, and not just at the ends of the sheet. But I would 100% recommend!
Response from Silk & Snow
Nov 12, 2020
Hi Michaila, Thank you for taking the time to leave a review, we really appreciate it! Wonderful to hear that we were able to help put an end to your linen sheets hunt :) I'll certainly pass on your feedback regarding the elastic! Cheers, Yvonne
Frances D
Nov 11, 2020
Verified Buyer
Hand Knitted Weighted Blanket
Love it! Wish the colour was white. But it’s so much better than cheaper weighted blankets I’ve tried.
Response from Silk & Snow
Nov 12, 2020
Hi Frances, Thanks for the feedback! We're definitely open to adding new colours down the line so we'll keep your colour suggestion in mind, thank you! All the best, Yvonne
Lisa D
Nov 11, 2020
Verified Buyer
Down Duvet
So soft
Response from Silk & Snow
Nov 12, 2020
Thank you for the review, Lisa! Happy sleeping, Yvonne
Orry R
Nov 11, 2020
Verified Buyer
Hand Knitted Weighted Blanket
Love it. Even if I'm sitting om the couch or at my desk. Prefer sleeping with this under my other blanket to get a better hug.
Response from Silk & Snow
Nov 12, 2020
Hi Orry, We're all for bigger and better hugs! Great to hear that you're enjoying your new weighted blanket. Thanks for writing to us! Cheers, Yvonne
Jacinte P
Nov 11, 2020
Verified Buyer
S&S Mattress
Excellent product
Response from Silk & Snow
Nov 12, 2020
Wonderful to hear you're enjoying your new mattress, Jacinte! Cheers, Yvonne
Andrea F
Nov 11, 2020
Verified Buyer
S&S Hybrid Mattress
The bed is very comfortable and doesn’t trap the heat. It was a little heavier than we thought it would be but overall we are very happy with it.
Response from Silk & Snow
Nov 12, 2020
Thanks for taking the time to leave your feedback, Andrea! Happy sleeping, Yvonne
Olivier M
Nov 11, 2020
Verified Buyer
S&S Hybrid Mattress
The best period.
Response from Silk & Snow
Nov 12, 2020
Amazing! We're thrilled to hear that you're enjoying your new mattress, Olivier! All the best, Yvonne
Carole-Ann S
Nov 11, 2020
Verified Buyer
Upholstered Bed Frame with Headboard
Great.
Response from Silk & Snow
Nov 12, 2020
Thanks for your review, Carole-Ann! All the best, Yvonne
Jacob T
Nov 11, 2020
Verified Buyer
S&S Hybrid Mattress
So far the best mattress for a relaxing night sleep. And made in Canada is a big win.
Response from Silk & Snow
Nov 11, 2020
Amazing, great to hear that you're enjoying your new hybrid mattress, Jacob! Here's to many more nights of happy sleep. All the best, Yvonne
Susan
Nov 10, 2020
Verified Email
Terry Bath Towels
We bought a queen S&S Hybrid on a Tuesday and it was delivered from Ontario to our home in Alberta on the following Tuesday. We gave it 72 hours before we slept on it. The final shape of the mattress after 72 hours was not the crisp, straight edges as shown in the pictures but, having said that, it does not detract from its comfort. The mattress did "off gas" for approximately 10 days. After 2 weeks, we are both happy with the mattress, our sleep, and the comfort. It is important to us to shop Canadian and this company checked off that box, as well as good pricing. We would recommend this mattress to our friends.
Response from Silk & Snow
Nov 16, 2020
Thank you for your honest review, Susan. We really appreciate it! Happy sleeping, Yvonne
Margaret K
Nov 10, 2020
Verified Buyer
S&S Hybrid Mattress
We ordered the Queen, S&S Hybrid Mattress along with bedframe and headboard, for my son's spare bedroom, mainly for my husband and I to sleep on when visiting. When looking to order a convenient "Bed in a Box" mattress, I started the research and liked that Silk and Snow is manufactured in Canada, offered a 100 night trial period, was Green Manufacturing, included the antimicrobial cover, and the company's Social Responsibility.

Also, coming from mostly innerspring mattresses, and considering my husband's chronic back pain issues, I showed my husband the S&S Hybrid Mattress. He liked that the Hybrid Mattress is made with BOTH high pressured density memory foam AND with over 1000 mini individual supportive pocketed steel coils; and so, we decided to take the leap.

Firstly, my son and I assembled the bedframe and headboard and found the directions very easy to follow.

Secondly, our experience sleeping on the mattress was beyond our expectations for a "Bed in a Box". My husband and I had great sleep throughout our stay, although for me, it is 'just a little' on the firmer side, but it's not an issue; I appreciate the firm edge support which is 'truly' noticeable and as good as indicated. But most of all, I was pleasantly surprised that I was not disturbed with my husband's movements, tossing and turning or getting in and out of the bed during the night, also just as indicated/"advertised".

Overall, we are very pleased and will consider replacing our own mattress at home, with the Silk & Snow Hybrid, when the time comes.

P.S. Their Customer Service was most helpful and very pleasant to work with as well.
Response from Silk & Snow
Nov 11, 2020
Hi Margaret, Thank you so much for taking the time to leave us a review, we truly appreciate it! We're thrilled to hear that you had such a great set up and sleep experience with our bedframe & hybrid mattress. Much like a new pair of shoes, there does tend to be a break in period for the mattress, so hopefully you'll find it even more comfortable on your next visit! All the best, Yvonne
Julie C
Nov 10, 2020
Verified Buyer
S&S Hybrid Mattress
I am very happy with my decision to purchase this mattress! I have no complaints. It shipped very quickly but more importantly it is so comfortable!
Response from Silk & Snow
Nov 11, 2020
Hi Julie, Hurrah! Great to hear that you're enjoying your new hybrid mattress! Happy sleeping, Yvonne
Christine H
Nov 09, 2020
Verified Buyer
S&S Hybrid Mattress
Your Silk and Snow cutting tool damaged our brand new mattress. Now there is a cut in the mattress with the filling exposed. Ridiculous.
Emily
Nov 09, 2020
Verified Email
Terry Bath Towels
A friend recommended the S&S mattress to me, and I don't regret it at all. I've since convinced two other couples to buy one.
I will note that delivery was a little annoying (no info, tracking, anything, was late). That being said, as soon as I called the rep I spoke to dealt with it and my mattress arrived the next day. Also- during Covid, these things are to be expected and they handled it well.

Additionally, the tool they sent to cut the packaging to avoid accidentally cutting the mattress.... cut the mattress. So be careful, folks- it's not perfect! I have a slice in mine.

That being said- it's still worth it despite the delivery annoyances and the cut that the tool made. I'm three months in and loving it.
Response from Silk & Snow
Nov 19, 2020
Hi Emily, Oh no, we're sorry to hear about the cutting tool. I'm so happy to hear that you're loving your mattress regardless and thank you so much for recommending us to your friends. All the best, Susan
Stéphanie L
Nov 09, 2020
Verified Buyer
S&S Mattress
Je l'adore
Response from Silk & Snow
Nov 11, 2020
Bonjour Stéphanie, nous sommes contents d'apprendre que vous aimez le matelas S&S. Bon dodo! :) - Rébecca
Sara
Nov 09, 2020
Verified Email
Down Alternative Duvet
This is the best. duvet. ever! It feels so plump and luxurious, yet I never feel overheated. The straps on each corner make it so easy to attach to our duvet cover. I'm so happy I found Silk and Snow!!
Response from Silk & Snow
Nov 16, 2020
Hi Sara, Thank you for the kind words! We're thrilled to hear that you're enjoying your new duvet. Happy sleeping, Yvonne
Lisa M
Nov 09, 2020
Verified Buyer
S&S Hybrid Mattress
Haven’t slept this good in years. It took one night to get used to this mattress. Really really happy with this mattress. Highly recommend.
Response from Silk & Snow
Nov 09, 2020
Hi Lisa, We're thrilled to hear that you're enjoying your new hybrid mattress! Thank you for taking the time to leave us a message. Cheers, Yvonne
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.

Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.

With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.

Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
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Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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