4.6
From 1
to 5
Reviews
21593
Recommend
10 / 10
TrustScore
9.29 / 10
Andrew V
Verified Buyer
S&S Hybrid Mattress
We purchased the S&S Hybrid King size and gave it a fair trial - after approximately 75 nights decided it was simply too firm for our liking. Contacted Silk and Snow and they were wonderful in assisting with an exchange for the S&S Mattress. The true memory foam mattress is not as firm and gave us the "sinking" feeling we were missing with the Hybrid. 5 Stars for service and quality - it is not the companies fault we found the Hybrid too firm and we are thrilled with the exchange.
Response from Silk & Snow
Nov 09, 2020
Hi Andrew,
So happy to hear that the process worked for you, even if the mattress didn't. I will pass on your kudos to the customer service team. Thank you!
All the best,
Yvonne
Farhan F
Verified Buyer
Hand Knitted Weighted Blanket
I love the weight of this blanket and looks so much nicer than any other weighted blankets I've seen. The grey is the perfect shade - not too cool and not too brown. The fabric is soft and the blanket drapes beautifully when not in use.
Response from Silk & Snow
Nov 09, 2020
Hi Farhan,
Amazing! Lovely to hear that you're enjoying your new weighted blanket. Thanks for taking the time to leave us a review!
Cheers,
Yvonne
Georgette S
Verified Buyer
S&S Hybrid Mattress
I did a lot of research about mattresses..types..ie cool foam..how I slept..ie side,back..what I wanted in a mattress and determined I needed a hybrid mattress..that led me to Silk and Snow...I've been sleeping on my new mattress for 2 months now and I love it..I sleep all night with no painful interruptions..thankful for finding them.thanks Silk and Snow..the pillow is the best pillow ever..I need to get another one
Response from Silk & Snow
Nov 09, 2020
Hi Georgette,
We're thrilled to hear that we could help put an end to your hunt for a better mattress. Here's to many more nights of blissful sleep!
All the best,
Yvonne
Jason M
Verified Buyer
S&S Hybrid Mattress
Bed is comfortable. Customer service is lacking.
Response from Silk & Snow
Nov 14, 2020
Hi Jason,
Thank you for your honest feedback. We are so glad to hear that you are enjoying your Silk & Snow bed. However, we are also sorry that you did not entirely enjoy your experience with our customer service Team. Feedback like this is very valuable to us as it helps us improve both our products and services. We are always looking for ways to improve and would love to chat about your experience further. We pride ourselves on excellent customer service and want our customers to get a 5-star customer service at all times. If we dropped the ball somewhere, this doesn't sit too well with us. Please feel free to reach out to us to share any concerns you may have -- we'll be very happy to assist.
- Louisa
Katherine P
Verified Buyer
Seriously the best sleep I can remember in the last 40 years! Husband and I have very different sleeping styles, and we're both out cold til the alarm goes off. Easy set up, practically nonexistent foam smell for at most 2 days. High five Silk n Snow! Will definitely buy again!! đ€
Response from Silk & Snow
Nov 09, 2020
Hi Katherine,
Thank you for the kind words! Great to hear that you're enjoying your new mattress. Here's to many more nights of blissful sleep!
All the best,
Yvonne
Michael D
Verified Buyer
S&S Hybrid Mattress
We have really enjoyed this mattress and the pillows we got as well. It is extremely comfortable and is well made.
Response from Silk & Snow
Nov 09, 2020
Hi Michael,
Thank you for your review, we really appreciate it!
Happy sleeping,
Yvonne
Simone B
Verified Buyer
Egyptian Cotton Pillowcase Set
I find them quite wrinkly.
Response from Silk & Snow
Nov 14, 2020
Hi Simone, thank you for taking the time writing to us. We apologize that you are finding wrinkly, it is quite normal for brand new sheets to crease more easily as the cotton fabric is fresh and unused. This fabric will relax as well as soften up with more use and after a few washes. I will reach out to you personally to check in with you!
Take care,
RĂ©becca
Pauline B
Verified Buyer
S&S Hybrid Mattress
This mattress is very comfortable and of excellent quality
Response from Silk & Snow
Nov 09, 2020
Great to hear that you're enjoying your new hybrid mattress, Pauline!
Happy sleeping,
Yvonne
Fereshteh D
Verified Buyer
Storage Bed
This upholstered bed with storage is exactly what I wanted! Beautiful oatmeal colour! Spacious storage. Need two people to assemble but it was straightforward with the instructions. Excellent customer service!
Response from Silk & Snow
Nov 09, 2020
Hi Fereshteh,
Great news all around! Thank you for taking the time to leave us a message, we really appreciate it! I'll pass on your kudos to the customer service team as well.
All the best,
Yvonne
Nicole G
Verified Buyer
Loving this mattress! I was worried about foam not being firm enough or supportive enough (side and stomach sleeper here) but itâs been wonderful! Definitely a true medium firm. I also love how there are no pressure points on your joints. Iâve been getting the best sleep ever on this mattress so I hope it holds up.
Response from Silk & Snow
Nov 09, 2020
Hi Nicole,
We're thrilled to hear that you're enjoying your new mattress, thank you for taking the time to leave us a message! Here's to many more nights of happy sleep.
All the best,
Yvonne
Nicole G
Verified Buyer
Adjustable Pillow (Retail)
Love these pillows! Took a bit of trial and error to adjust to the right firmness, but they instantly helped my neck pain. Love them!
Response from Silk & Snow
Nov 09, 2020
Hi Nicole,
Thank you again for your feedback, we really appreciate it!
Cheers,
Yvonne
Carolyn N
Verified Buyer
Upholstered Bed Frame with Headboard
We purchased the king size bad frame. It was easy to put together, is very sturdy, and looks great. We needed something good quality with a high weight capacity because our current matress is very heavy and we have two big dogs that sometimes sleep with us. We didn't want to end up with a flimsy bed frame that would start to squeak after a short time. This purchase did not disappoint!
Response from Silk & Snow
Nov 09, 2020
Hi Carolyn,
Thank you for taking the time to provide your feedback, we really appreciate it! Great to hear that your new bed frame is living up to expectations.
Happy sleeping,
Yvonne
John C
Verified Buyer
S&S Hybrid Mattress
Better than expected comfort and support for my stiff back. Good value and so far enjoying the mattress.
Response from Silk & Snow
Nov 09, 2020
Hi John,
Thank you for giving S&S a shot! Great to hear that you're enjoying your new hybrid mattress.
All the best,
Yvonne
Melissa M
Verified Buyer
S&S Hybrid Mattress
Super supportive for our backs, but soft and comfortable at the same time. Will order all our mattresses from here
Response from Silk & Snow
Nov 09, 2020
Hi Melissa,
Thank you for your review, we really appreciate it. Here's to many more nights of blissful sleep!
All the best,
Yvonne
Dan L
Verified Buyer
S&S Hybrid Mattress
Surprisingly satisfied with the mattress. At first I thought it might have been warped from shipping (despite it being well packaged) but after a few days it unrolled perfectly (I slept on it during that period too). Iâm glad I didnât go with strictly springs or strictly memory foam, this is the in between that keeps me cool at night but still gives a comfortable sleep experience. Pleasantly satisfied with my mattress choice after 3 months, highly recommended! They even sent me a holiday wreath as a free gift, which was incredibly nice of them.
Response from Silk & Snow
Nov 09, 2020
Hi Dan,
Thank you for taking the time to leave us a message. We're so pleased to hear that you're enjoying your new hybrid mattress. Here's to many more nights of happy sleep!
Cheers,
Yvonne
Brenda B
Verified Buyer
Adjustable Pillow (Retail)
Hi
Bought a pillow as I was dealing with neck pain. Bought countless cheaper pillows but nothing worked. Saw your advertisement and thought got nothing to lose. Best purchase EVER. Finally awesome nights of pain free sleeps. Thank you
Bought a pillow as I was dealing with neck pain. Bought countless cheaper pillows but nothing worked. Saw your advertisement and thought got nothing to lose. Best purchase EVER. Finally awesome nights of pain free sleeps. Thank you
Response from Silk & Snow
Nov 09, 2020
Hi Brenda,
Hurrah! Great to hear that we've finally put an end your search for a better pillow. Thank you for your review, we really appreciate it!
Happy sleeping,
Yvonne
Rosemary S
Verified Buyer
Egyptian Cotton Sheet Set
I absolutely love my new Egyptian cotton sheets. Theyâre so soft, the quality is excellent, and the colour is really pretty!! I received my new sheets within a week of ordering them - great customer service!
Response from Silk & Snow
Nov 09, 2020
Hi Rosemary,
Thank you for taking the time to leave us a review. Great to hear that you're enjoying your new sheet set!
All the best,
Yvonne
David R
Verified Buyer
S&S Hybrid Mattress
Very happy with the delivery process and quality of the mattress
Response from Silk & Snow
Nov 09, 2020
Thank you for taking the time to leave us a review, David!
All the best,
Yvonne
Jorge S
Verified Buyer
S&S Hybrid Mattress
We are very satisfied with our new mattress! The price was right, the delivery was fast, and, more importantly, my wifeâs back pain is gone.
Itâs a bit higher and heavier than other options we considered, but in the end, weâre very happy with our purchase.
Itâs a bit higher and heavier than other options we considered, but in the end, weâre very happy with our purchase.
Response from Silk & Snow
Nov 09, 2020
Hi Jorge,
Great news all around! Thank you for taking the time to leave us a message, we really appreciate it. Wonderful to hear that your new hybrid mattress has solved your wife's back pain issues!
All the best,
Yvonne
Brenda M
Verified Buyer
S&S Hybrid Mattress
Love it! We've tried others, much more expensive from Sleep Country and none of them compare to this one!
Response from Silk & Snow
Nov 09, 2020
Wonderful news, Brenda! Thank you for taking the time to leave us a message.
All the best,
Yvonne
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live wellâexperience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live wellâexperience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
Top Rated Products
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S&S Hybrid Mattress |
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