938
Reviews
Reviews
938
Recommend
9 / 10
TrustScore
9.49 / 10
Neal Cummings
Verified Buyer
Great service from Silmid, although courier (FedEx) delivered to wrong address and we had to drive to collect it.
Address details for delivery were correct, just delivered to wrong location.
Address details for delivery were correct, just delivered to wrong location.
Response from Sil-Mid Limited
Aug 17, 2017
Hi Neal, thanks for your feedback. Sorry to hear that your delivery came to the wrong address. A member of our customer services team will be in touch to ensure we have the correct details, ready for next time you want to place an order. You can also log into your My Account at www.silmid.com to check and update your delivery addresses.
Howard G
Verified Buyer
GOOD
Response from Sil-Mid Limited
Aug 15, 2017
Thank you for your positive comments, this is much appreciated.
Conrad C
Verified Buyer
Excellent range of products, I deal with Tom who is immensely helpful and knowledgeable, he has been able to source items that they have not stocked, been able to supply one off special's and they ship promptly with no difficulties regarding delivery requirements. Excellent to do business with.
Response from Sil-Mid Limited
Aug 15, 2017
Thank you for your recent purchase and review. We are glad to hear that you had a positive experience with Sil-Mid and our sales team, we will be sure to pass your review onto Tom. We look forward to working with you in the near future.
John G
Verified Buyer
Excellent Service, As a group we own at aircraft & regularly buy aeroshell oil, After researching the best supplier. The decision was made to get a 30 day credit account. It was easy to make an order & the oil was deliveried next day by courier. This is not the first time I have used Silmid, I paid from my own cars last time & again, the same next day great service.
Response from Sil-Mid Limited
Aug 15, 2017
Thank you for your recent purchase and review. We are glad to hear that you had a positive experience with Sil-Mid and look forward to working with you in the near future.
Gareth W
Verified Buyer
Easy website to use in order to purchase goods
Response from Sil-Mid Limited
Aug 21, 2017
Thank you for your positive comments, this is much appreciated. We are always making improvements to our website so please do visit us again soon.
Gerald M
Verified Buyer
Prompt and excellent service
Response from Sil-Mid Limited
Aug 15, 2017
Thank you for your positive comments, this is much appreciated.
Rhys D
Verified Buyer
Very good service, Hardly have any issues with them, and we use them quite a lot at the moment.
Response from Sil-Mid Limited
Aug 09, 2017
Thank you for your positive comments, this is much appreciated.
Eric M
Verified Buyer
Fast and efficient service. I feel the price quoted should include vat. I actually paid twice the amount quoted for the item due to vat and postage.
Response from Sil-Mid Limited
Aug 17, 2017
Hi Eric, thanks for your feedback. I am pleased you found our service fast and efficient. As we are mainly a business to business website, we always show our prices ex. VAT. Next time you order, don't forget we offer FREE UK delivery on online orders over £50
Aparna S
Verified Buyer
Great! I appreciated that the Expiry dates are specified online.
Response from Sil-Mid Limited
Aug 09, 2017
Thank you for your feedback, we are glad you had a positive experience with us.
Paul R
Verified Buyer
no problem service , fast delivery
Response from Sil-Mid Limited
Aug 09, 2017
Thank you for your positive comments, this is much appreciated.
Steven B
Verified Buyer
I'd not heard of silmid before and was apprehensive about placing an order , but they were the only online supplier proving the specialist epoxy I needed. Placed my order expecting no product would arrive , but it came the next working day 'ace'
Response from Sil-Mid Limited
Aug 07, 2017
Thank you for your recent purchase and review. We are glad to hear that you had a positive experience with Sil-Mid and look forward to working with you in the near future.
Angie E
Verified Buyer
I always get good support
Response from Sil-Mid Limited
Aug 07, 2017
Thank you for your feedback, we are glad you had a positive experience with us.
Sandra D
Verified Buyer
customer service very helpful, easy web site to use, tracking of goods usefull
Response from Sil-Mid Limited
Aug 09, 2017
Thank you for your positive comments, this is much appreciated.
Stephen R
Verified Buyer
Easy to navigate site, clear and precise
Response from Sil-Mid Limited
Aug 07, 2017
Thank you for your feedback, we are glad you had a positive experience with us.
Apple A
Verified Buyer
a
Response from Sil-Mid Limited
Aug 08, 2017
Thank you for your positive review.
Tracey H
Verified Buyer
Sil-Mid are a very well run Company whose employees are friendly, knowledgeable and helpful. They have a very wide range of stock at competitive prices and offer a next day service
Response from Sil-Mid Limited
Aug 04, 2017
Thank you for your recent purchase and review. We are glad to hear that you had a positive experience with Sil-Mid and look forward to working with you in the near future.
Chloe F
Verified Buyer
Fantastic company with fabulous employes that delivers next day. Not had any problems in 3 years every order perfect and recieved in record time. I also love the use of biodegradable packing peanuts.
Response from Sil-Mid Limited
Aug 02, 2017
Thank you for your recent purchase and review. We are glad to hear that you had a positive experience with Sil-Mid and look forward to working with you in the near future.
Erdin H
Verified Buyer
Great fast service and good price
Response from Sil-Mid Limited
Jul 31, 2017
Thank you for your feedback, we are glad you had a positive experience with us.
Jennifer F
Verified Buyer
I found dealing with Silmid was excellent, very easy to order on line, very straight forward. I was also happy with how quick I received my purchase, within two days. I will certainly use Silmid again. Thank you
Response from Sil-Mid Limited
Jul 31, 2017
Thank you for your recent purchase and review. We are glad to hear that you had a positive experience with Sil-Mid and look forward to working with you in the near future.
Stuart G
Verified Buyer
Very prompt service. Easy to order and pay for products.
Response from Sil-Mid Limited
Jul 27, 2017
Thank you for your feedback. It is our pleasure to work with you and hope to again soon.
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