The feeder was pretty simple to put together I did watch the video but also read the instructions. I like how my cat cannot stick his paw up in chute to food out. I have yet to attach the hopper since I wanted to see how it would work without it. So far it has worked out great.

This machine is great! I've looked at other cat feeders and this one is by far the best. It's well made and easy to assemble. We use Purina ONE® Smartblend® Sensitive Systems food which is very inconsistent in shape/size. Not a problem. With a little effort on the adjustments (time an window) we were consistently matching the old scoop amount.

I like that it doesn't have a internal timer and uses a remote timer to trigger the feeding cycle. Depending on the flexability of the timer used, setting the feeding cycles are limitless. I chose to purchase the feeder without a timer as I was still debating between analog or digital. Both have their plus sides. We are presently using an old analog timer that was laying around the house. With our cat on a 2 meal a day schedule, she's at the feeder waiting for the timer to click in.

All internal parts are consumer replaceable if something should ever fail. Just fix it. Don't replace it. Another plus compared to others. This feeder may seem a little pricey compared to others on the market but you won't be disappointed in it's quality. I think it's well worth the investment if you're looking for a great feeder.

Customer service and quality of product are stellar! It has stood up to many winters…and many critters…on our back porch!

We had to get these feeders because of our second cat Felix. Let's just say he is a persistent fella. Day 1 - able to open the top of the lid and ate all the food. We should have just stuck with our original idea of building an enclosure to surround and lock in a cheap automated feeder so our cat absolutely couldn't get into it. Also - we tested the machines multiple times. We would either get 1/4 cup, way over or way under this amount, and it was random and never the same. We do use Science-diet cat food as recommended.

I did a lot of research before purchasing this feeder and I was not disappointed. Works great, easy to set up, plenty of capacity for our single cat. Though priced higher than other feeders, it's worth it.

The instructional videos are excellent and made the assembly a snap.

We are quite satisfied with the product and the ordering/delivery process. Received a telephone call from the President and notificaitons via email on the progress of delivery. Also received links to YouTube videos on assembly.

Packaging was something to behold. The fact that the timer is NOT built into the unit is a plus. The first thing to fail on items with timers is usually the timer. Here we can simply replace a $10 timer if necessary. I recommend this product. Much nicer than the revolving unit we previously used.

This is an expensive bit of kit for a pet, but was really the only option to feed 4+ times per day, with a 1/2 cup total. Dodger, aka, the Big Fat Kitty can now stick to his diet, with no sympathy overfeedings from "R2FeedU", as we've nicknamed the SuperFeeder.

I watched the video before deciding to purchase, so I was easily able to set it up upon arrival. Easy enough to set the Super Feeder so that 2 cycles = 1/4 cup. The digital timer makes it super easy to set 4 feedings, plus a couple of "don't bother me with your whining" small snacks every day.

Just a week in, we had a 6 hour power outage (Blizzard of 2015), and while it won't run without power, the internal battery backup in the digital timer picked up right on schedule once the power was restored. Nice! That gives me the confidence to leave the BFK dependent on the feeder when I travel.

Kitty immediately learned the sound of the kibble dropping, while I was setting it up. He now comes running when feeding commences. He still whines at his humans for feeding, but we're all adapting quite well!

He's not much of a safecracker, but this thing seems quite secure, I wouldn't be concerned if your cat is a food thief.

While I've not had it terribly long, if it proves durable, and I expect it will, it should be a great value.

I bought two of these feeders because I had bought one for my other cat a long time ago and it was really reliable. However, the two new feeders I recently bought don't dispense the cat food all at same time (I have 3 cats). I always have to manually turn the dial for the timer in order for the feeders to be in sync and it is really time consuming. What's the point of automatic feeder if I have to still babysit? A little frustrating.

I have had the cat feeder, with the timer, chute, bowl and extension for several years now and I LOVE it! We can go on long trips and do not have to worry about Tigger running out of food. This is a wonderful product and we have only had one issue, which was that the feeder extension cracked, so we had to replace it. But honestly, I am surprised it lasted as long as it did with the heavy hopper that sits on top! I was extremely happy with how fast my new extension got to me! Excellent customer service.

We have owned four of the older model CFS-3 feeders for several years, and just recently purchased another in the newer model for our newest cat.

At one time we were feeding small amounts 8 times a day, and currently we are feeding four times a day. Our cats usually know when the food is about to come out, or if they're sleeping, they come running when they hear the feeders spitting out the food.

We do not use the exact size and shape of food recommended for these feeders, so the feeders occasionally vary in the amount they put out, but that is to be expected. We like them enough to have used them for years and just spent money on a fifth!

I can't say that it's easy to adjust these feeders because it can be time-consuming to get just the right amount to come out, but no other feeder on teh market allows you to be so precise in the exact amount.

We also had problems with other feeders in that our cats could stick a paw up the chute to pull food down, or knock the feeder to make food drop. We do have one cat who manages to get a few pieces out of this feeder from time to time, but our other cats cannot.

The newest bowl design with the slope is AWESOME. We loved it on our new feeder and ended up buying four bowls to retrofit on our older feeders, whose bowls were not ideal.

While this feeder is not perfect for the type of food we use (it's prescription, so we can't change), the minor faults of the feeder are far outweighed by its pros.

I know it's a lot of money to spend on a feeder, but it's worth it!

We occasionally need to leave our dog in an indoor/outdoor kennel for a few days at a time while we are out of town. For years I have used food bowls with rotating tops to make sure that he still gets fed while we're gone, but the system was pretty bad. Between the two bowls we could leave him for a couple of days, but one bowl fed him every 12 hours and the other fed him every 24 hours, and since we needed two compartments' worth of food to match one serving, it was pretty goofy.

Recently, his one brain cell realized that he could pry the lids off the bowls, and that was the end of that.

We searched online for a long time to try and find some automated feeder systems that would work for 3 or more days, could be mounted outside of his kennel area to protect the food from his reach, and would dispense accurately. All the reviews for this product fit the bill, so long as we could find a small bites version of his food. Eventually, we did - a Nutro small bites Lamb and Rice that has almost the exact same diameter as the cat food mentioned in the specs for this unit.

The instructions were easy to understand, and with the flap set to its maximum opening, and the duration to maximum, he gets one serving each time the feeder runs. (approximately 1.25 - 1.5 cups)

We couldn't be happier!

After trying a number of different feeders and giving up on them I tried this one. Just worked perfect right from the start. Assembling would be tricky for a less-handy person which for me was no problem at all. The instructions could use a much better user-interface.

Bottomline once it was setup IT WORKED PERFECT!!!

I appreciated the customer service. I spoke with the owner and he answered all of my questions. I ordered it direct It shipped fast and they kept me up to date on the delivery every step of the way. For me install was easy. It works perfect. Have already shown it to some of my friends. The only thing I need to do is order the 1.5 gallon hopper. I didn't think to bug it on my initial order. I highly recommend this to any cat owner. Thanks.

For a first buy, this one is great. Have been using it almost a week and it hasn't missed a beat. Just got the analog timer and it is good. I get leery of the digital ones. I got another extenson, so now have 3 attached. Hardest to train the cat not to beg me for food when it gets close to the feeding times, but it is learning. Will love not having to drag the cat out when we are gone for a few days, since the cat doesn't like that.

Pets can be trained.

I found this feeder excellent. It was simple to assemble, install and set up.
Maybe a little pricey but so far worth every penny.
Mine is used to provide frequent small feedings for my overweight cat.

The hopper is just what you're looking for. More kibble. Works as you expect. Straightforward to install and secure.

The feeder works very well. However, the timer you sent didn't. I finally switched it out with the timer for the Christmas tree lights!

Easy set up, easy programming and works as promised.

I tried a couple of other of feeders for our cats but we have a locksmith cat here and the others simply failed. We'd come home to a beach-ball cat and a hungry cat. This was just not healthy for our guys so I continued searching. This one seemed expensive, but they said it was locksmith-proof. Simply put it is locksmith proof and beautifully built with high quality craftsmanship. I also highly value made in the USA and supporting small family run or employee owned businesses. I am so pleased to have been able to have found a feeder that meets all my requirements. This thing will last forever so if you are on the fence because of the cost, don't worry. There products are of the highest quality.