4.5
From 1
to 5
Reviews
5519
Recommend
10 / 10
TrustScore
9.09 / 10
Mohamed Elgendy
Verified Buyer
MONSOON SNEAKERS
It is really all in one traveling shoes, i have tested it under water, on rocks and on sand beach. The best thing about it is it’s light weight and comfort. I really would buy it again and want to give big thank to the customer service for their support.
Anna Maerten
Verified Buyer
MONSOON SNEAKERS
awesome shoes
Brittany Barber
Verified Buyer
MONSOON SNEAKERS
Amazing shoes!
Kale Balbi
Verified Buyer
MONSOON SNEAKERS
amazing shoes for outdoor and adventuring
Michael Hadorn
Verified Buyer
MONSOON SNEAKERS
i love this company! they are pretty perfect. how customer support has to be.
they replaced my shoes (not matching size and a material failure) without problem and answered my mails very friendly in time.
cool shoes!
they replaced my shoes (not matching size and a material failure) without problem and answered my mails very friendly in time.
cool shoes!
Response from Tropicfeel
Apr 26, 2019
Hey! We just seen that our support team solve your problem:)
Julia Maestro Lopez
Verified Buyer
MONSOON LIGHT GREY
I didnt love the design
Oliver Belajac
Verified Buyer
MONSOON SNEAKERS
Nice to wear, not heavy, very light.
Monica Alejandra Garza Garza
Verified Buyer
MONSOON SNEAKERS
Me encantan los tenis, tengo dos pares los grises con rosa y los negros con verde, en general son unos muy buenos tenis para viajar y caminar muchísimo, ya los he usado en algunos periodos largos y me siento muy cómoda, de hecho los usé en cancún y ahí hace mucho calor y como los tenis tienen esta función de "respirar" siempre sentí el pie fresco a comparación de otro calzado que luego luego siento el calor en la suela. Me gusta que venga con distintos tipos de cintas, así puedo usar la que mas me convenga. La medida del zapato es bastante precisa, me quedaron super bien. Excelente trabajo chicos. Y pues mis tenis están prontos a irse de viaje, regresando les comparto mi experiencia.
Les doy un 4 porque siento que pueden mejorar en la calidad de los materiales, mi percepción es que es un tenis un poco frágil, por ejemplo no tiene la protección al frente por lo que si cae algo te puedes lastimar los dedos de los pies, el elastico de atrás algunas veces cala/molesta, pero bueno son cosas que mejoraron con la versión canyon (que por cierto ya los compré y ya los quiero).
Y por último, uno de los pares que pedí viene con distinto color de suela, es divertido porque son únicos pero ahí falló su sistema de calidad y pues no fue lo que pedí. Me gustaría ver la forma de que compensaran este error de calidad.
Bonus: no me la piden pero también tengo la mochila, es genial. 100% impermiable y comprobada, fácil de llevar, guardar, usar, no pesa nada, es resistente y práctica.
Gracias y saludos,
Alejandra
Monterrey, Mexico
Les doy un 4 porque siento que pueden mejorar en la calidad de los materiales, mi percepción es que es un tenis un poco frágil, por ejemplo no tiene la protección al frente por lo que si cae algo te puedes lastimar los dedos de los pies, el elastico de atrás algunas veces cala/molesta, pero bueno son cosas que mejoraron con la versión canyon (que por cierto ya los compré y ya los quiero).
Y por último, uno de los pares que pedí viene con distinto color de suela, es divertido porque son únicos pero ahí falló su sistema de calidad y pues no fue lo que pedí. Me gustaría ver la forma de que compensaran este error de calidad.
Bonus: no me la piden pero también tengo la mochila, es genial. 100% impermiable y comprobada, fácil de llevar, guardar, usar, no pesa nada, es resistente y práctica.
Gracias y saludos,
Alejandra
Monterrey, Mexico
Response from Tropicfeel
Apr 26, 2019
Hola Alejandra!
Muchísimas gracias por tu feedback tan detallado es así como podemos mejorar! En cuanto a los problemas de materiales, decirte que hemos cambiado de fábrica para poder ofreceros un servicio excelente en cuanto a comodidad y funcionalidad:)
Gracias de nuevo y esperemos que disfrutes de tus Tropicfeel:)
Jose Martinez
Verified Buyer
MONSOON SNEAKERS
I've been wanting to change its size for a few weeks, still waiting for an answer. Thanks
Iain Wilson
Verified Buyer
MONSOON SNEAKERS
Great walking along a beach and paddling in the sea - just need to figure out how to clean them now :-)
Jerry Ranson
Verified Buyer
MONSOON SNEAKERS
Very comfortable.
Mark Lillingston-Price
Verified Buyer
MONSOON SNEAKERS
GREAT shoes, really great!
Great customer support, felt there was someone there when I ordered a size too small for my husband.
The only downside is the returns process: that proved not to be possible so whilst I was given a big discount I had to buy a second pair in the bigger size (once he'd seen them he wanted them!). That took about 5 months to work... Its really important as an online customer to feel that if its wrong it can do back so I'd put your effort there :) That said you did send me 2 pairs (was that a mistake?) with my new order... If yes happy to return 2 pairs (I now have one great pair that were right all along (mine), one pair that Himself wears daily as well as one spare size the right size (when I received two) and one pair the wrong size). All aboard our sailing boat!
Great customer support, felt there was someone there when I ordered a size too small for my husband.
The only downside is the returns process: that proved not to be possible so whilst I was given a big discount I had to buy a second pair in the bigger size (once he'd seen them he wanted them!). That took about 5 months to work... Its really important as an online customer to feel that if its wrong it can do back so I'd put your effort there :) That said you did send me 2 pairs (was that a mistake?) with my new order... If yes happy to return 2 pairs (I now have one great pair that were right all along (mine), one pair that Himself wears daily as well as one spare size the right size (when I received two) and one pair the wrong size). All aboard our sailing boat!
Taylor Cashdan
Verified Buyer
MONSOON SNEAKERS
I absolutely love these shoes. But to be transparent, I reached out to Customer Service because after only a few weeks of use, the adhesive that held the show together showed signs of failure. Within the next few months they began to come apart, more. But the Service reps replaced my pair with a new one—I chock the messed up ones up as QA oversight. Thankful for this great product and fast-acting team. Definitely worth the wait!
Daniel Driscoll
Verified Buyer
MONSOON SNEAKERS
Fantastic shoe and a fantastic team at Tropic who looked after me after I initially purchased the wrong size shoe. Service and response rate that you'd expect of the big brands. Great shoes too, I'll be buying more.
Matthew Wagner
Verified Buyer
MONSOON SNEAKERS
Fit well the colour isn't great to keep clean
Gloria Lanchas
Verified Buyer
MONSOON SNEAKERS
We love it
Jeroen Geurtsen
Verified Buyer
MONSOON SNEAKERS
Good comfort , pretty light and the shoes feel cool and breathable.
Veronica Molina Navarro
Verified Buyer
MONSOON SNEAKERS
Perfectas, tal y como prometíais! Se pueden mojar y son de secado rápido y a la vez muy cómodas para la ciudad. En mi viaje a Tailandia solo he llevado mis tropic y unas chanclas, súper contenta!
Maria João Afonso Correia
Verified Buyer
MONSOON KHAKI
The shoes are bigger than expected and don't seem resistant enough to go outside the city. Let's see...
Questions? Contact Us
support@tropicfeel.com
9am - 6pm CET
Top Rated Products
|
Monsoon Core Black |
|
|
Sunset Chip Grey |
|
|
Canyon Sage Green |
|
Facebook
RaveCapture Commitment
RaveCapture transforms how businesses collect and showcase customer experiences. We take authenticity seriously and only allow 100% verified buyer reviews and UGC.
Guarantee
- RaveCapture Companies Are Held Accountable
- All Reviews Are Verified Customers
- Negative Reviews Can Never Be Deleted
With RaveCapture, you’re not just managing a reputation — you’re sharing the voice of your raving fans.