Hey! We're sorry your Tropicfeel weren't the ideal fit for you! Our support team has emailed you with the exchange information! Please check your inbox :)

Hey Alain! Thanks for your review! Oh no!We're sorry your Tropicfeel weren't the ideal fit for you! If you need to exchange them please get in touch with support@tropicfeel.com :)

Hey Oliver! Thanks for your review! If you need to exchanges please get in touch with support@tropicfeel.com Thanks in advance!

Hey Caitlin! Tropicfeel footwear stands out in many ways for its design and utility. They are designed to be worn without socks in summer and to support you in all kinds of summer activities. It also offers a particular and new fitting type for many, so it shall not be surprising if you feel your feet being pushed somewhat forward from the counter heel. The shoes are yet to stretch themselves a little bit to your feet’s shape and walking pattern. Please consider that our material is elastic and could probably adapt to your need after some usage period. If you encounter some rubbing and pursue an exchange for a bigger size only for this reason, then we believe your experience with a bigger size could be even less convincing, because it might end up being too big. Here're several tips for you! - Adjust the laces and consider using the regular shoelace that we prepared for you just in case. - Make sure the counter heel lifts up fully and grab your ankle - Wear thick socks several times to loosen a bit the back Your exchange guarantee won't be taken away from following our tips, you'll get some few days to try them out so don't worry :) Anyway, if you still feel uncomfortable with your size choice, please let us know and we will see what we can do :) Have a great day!