957
Reviews
Reviews
957
Recommend
10 / 10
TrustScore
9.9 / 10
Margaret L.
Verified Buyer
Couldnt be more helpful assisting me with colour matching:ok_hand:
Sadly i have to return my purchase due to my hair colour but im already looking to replace my topper with another style.
Thankyou both x
Sadly i have to return my purchase due to my hair colour but im already looking to replace my topper with another style.
Thankyou both x
Mrs B.
Verified Buyer
I have purchased many times from Valentine wigs for a number of years. The service provided is second to none. If you’re not entirely happy with a purchase returns are dealt with quickly and efficiently. Any enquiry and Richard at Valentine is more than happy to help.
My favourite wig at the moment is Noriko Sally, the style and Creamy Blonde colour suits me perfectly. I have NEVER found it cheaper than at Valentine wigs. Great prices and excellent customer service, you really can’t go wrong.
My favourite wig at the moment is Noriko Sally, the style and Creamy Blonde colour suits me perfectly. I have NEVER found it cheaper than at Valentine wigs. Great prices and excellent customer service, you really can’t go wrong.
Response from Valentine Wigs
Apr 13, 2019
Hi, thank you for your lovely review, we are glad to know you are happy with our service and glad you like your Noriko Sally, it's great when you find something you are really happy with and gives you the confidence you deserve. Richard :)
Peter B.
Verified Buyer
I would recommend this company most highly...fast, efficient service with a marvellous back up team. I did have a slight problem with the order but Richard was on to it instantly. All sorted and with a degree of professionalism you rarely see today. Thank you so much. I will be back!!!!.
Response from Valentine Wigs
Apr 11, 2019
Hi Peter, thank you for your recommendation, we do try really hard to help our customers and like you say if there is a problem, none of us are perfect , but we will strive to correct it as soon as possible. So glad you were happy and we hope to see you again soon. Richard :)
Sheree
Verified Buyer
I ordered the Cameron wig by Rene of Paris and it’s gorgeous. I can’t thank the customer service and especially Natalie, for hand delivering my order and going above and beyond. I will definitely be ordering again 🥰🥰
Response from Valentine Wigs
Apr 09, 2019
Hi Sheree, thank you for your lovely comments, we are so glad you love your new wig and thank you for your selfie, it's now on our selfie page. Richard :)
Lorna R.
Verified Buyer
I would like to thank all at Valentine wigs, The service given is professional caring and helpful.
Its good to know you can rely on their advice as they only want the best for you. I have used other wig companies and not found them as dedicated to their customers. it's always difficult to find a reliable online site you can trust. Thank goodness I have, it's great to know I can discuss and find a product that's right me... So if your reading this review feel confident to call valentines one of their friendly staff are there to help they are amazing
Its good to know you can rely on their advice as they only want the best for you. I have used other wig companies and not found them as dedicated to their customers. it's always difficult to find a reliable online site you can trust. Thank goodness I have, it's great to know I can discuss and find a product that's right me... So if your reading this review feel confident to call valentines one of their friendly staff are there to help they are amazing
Response from Valentine Wigs
Apr 08, 2019
Hi Lorna, That's really kind of you, thank you for those lovely words. You are right we do care about our customers, all we want is the best for you. We are aware it can be a very delicate issue for some people, especially those who have medical problems and are feeling extremely low anyway. We try to help in every way we can & hope we can help you gain some confidence back by wearing a new beautiful wig. Richard & Team :)
Cynthia O.
Verified Buyer
A lovely wig once it has had a slight trim will be perfect. Excellent customer service and very prompt delivery. Thankyou!
Lady E.
Verified Buyer
Very helpful, efficient service, and an excellent wig
Tan Y.
Verified Buyer
I am so grateful to have found people like Richard and his team at the most depressing time of my life. Valentine wigs is a great place to purchase your wigs online. I feel very confident with their help and support and would recommend them to everyone who need to look and feel their best.
However, it would be even better if there were more details of the vast range of wigs they have.
However, it would be even better if there were more details of the vast range of wigs they have.
Response from Valentine Wigs
Apr 04, 2019
Hi Tan, It's nice to know we were able to help, we do try our best whenever possible. We are always here for our customers we are all part of a big team with the best aim in mind, to help people achieve their confidence back. Richard :)
Agnes C.
Verified Buyer
Bought this gorgeous wig from Valentine wigs who are in my estimation the best company around. They cannot do enough to help, they are friendly and courteous especially Richard. I wouldn't buy from anyone else now.
Jane R.
Verified Buyer
Always a good service
Helen W.
Verified Buyer
This wig is awesome. The fit is perfect length also perfect. Fringe just.the right length. Rich and everyone at Valentine are so amazingly helpful. They check stock for me so no waiting time for delivery
And of course their expert advice which I always need is free. !!
I'm quite certain.they are the best wig supplier in the country.
Thank you guys 5 star!
And of course their expert advice which I always need is free. !!
I'm quite certain.they are the best wig supplier in the country.
Thank you guys 5 star!
Response from Valentine Wigs
Mar 27, 2019
Hi Helen, thank you for your review and for your lovely comments. We are glad you think about us like that, we do always try our best to help our customers the best we can. Thank you for your lovely picture, you look stunning as always :) Richard
Grant P.
Verified Buyer
Unfortunately your product was not showing up online, but after a quick phone call, I was able to place my order and your employee said she would get it looked at straight away. She was very helpful on the phone and placed my order there and then. Will definitely order again when I need some more
Maria G.
Verified Buyer
Of all the online suppliers Valentine Wigs is the best I have dealt with. They have a great selection of quality wigs and accessories. Full marks for customer services too. I highly recommend them.
Response from Valentine Wigs
Mar 02, 2019
Hi Maria, Thank you for that it is most appreciated. We do like to look after our customers as best we can. Richard :)
Tan Y.
Verified Buyer
The wig I ordered was exactly what it looked like in the photo and when I had to return a topper (which was lovely, but I didn’t have enough bio hair for fixing the clips), I got the refund almost immediately. I have great confidence in this company and will certainly order from them again.
Response from Valentine Wigs
Feb 27, 2019
Hi Tan, we are glad you feel that way about us, that is exactly what we are aiming for for our customers, it is a 2 way relationship, we 're happy if you're happy. Richard
Robina
Verified Buyer
This is the first time I’ve shopped with Valentine Wigs. It certainly will not be the last. From the superb customer service when I submitted a Vat form on a Sunday which was dealt with within minutes to the receipt of my wigs and a gorgeous surprise gift of chocolates everything has been perfect.
The wigs themselves that I received from Valentine Wigs were fabulous. While not the most expensive but within my budget they look great on and one of the most important points is that they smelled fresh. I’ve had “new” wigs from other stockiest that have been extremely smelly and one that smelled as though it was stored in a dark moldy cupboard.
From now on, Valentine Wigs are My only valentine and I’ll stay faithful.
The wigs themselves that I received from Valentine Wigs were fabulous. While not the most expensive but within my budget they look great on and one of the most important points is that they smelled fresh. I’ve had “new” wigs from other stockiest that have been extremely smelly and one that smelled as though it was stored in a dark moldy cupboard.
From now on, Valentine Wigs are My only valentine and I’ll stay faithful.
Response from Valentine Wigs
Feb 25, 2019
Hi Robina, Thank you so much for your lovely review, we do try our best to provide an all round good customer service and it's lovely to know when we have achieved that aim. It's great to have you on board as part of our lovely customer group and hope we can be of service to you in the future. Don't forget to join our Discount Club if you haven't already. We send out fantastic offers regularly for money off coupon vouchers which can save you large amounts of money off your favourite wigs. Richard
Catherine H.
Verified Buyer
Fast friendly efficient and discreet service. Excellent quality and excellent price. Highly recommended.
Joy S.
Verified Buyer
As usual, perfect and friendly service from everyone at Valentine Wigs. Thank goodness I ‘found ‘ them afew years ago after 40 plus years of chopping and changing suppliers because of service,choice, delivery times,and price. This company is a little gem and I cannot speak highly enough of them all and would recommend them to anyone in need of great service, good advice and a HUGE hoice of wigs. Thank you everyone x
Response from Valentine Wigs
Feb 16, 2019
Hi, it's a pleasure Joy, that's what we are here for, to provide the best service we can. We are glad you feel satisfied enough to stay with us, it's lovely to hear. Richard :)
Angela
Verified Buyer
Excellent fast service. Have used Valentines several times and have found them really reliable. In the past I have used other companies but have found Valentines to be the best. Thank you for the chocolates. A lovely thoughtful touch.
Response from Valentine Wigs
Feb 15, 2019
Hi Angela, no problem, just a little Valentine's treat for you. Everyone deserves a treat now and again!. We are so glad you are happy with our service, we do try really hard to provide a good service :)
Dorothy G.
Verified Buyer
the service that I have received from this company is so helpful I spoke to Richard to place my order and I found that he is so considerate I have used this company before and shall do so again and again they are so helpful which made me feel at ease so thank you
Response from Valentine Wigs
Feb 15, 2019
Hi Dorothy, Glad you feel at ease with us, that's what we like to hear, we do try hard to help our customers and do the very best for them. Richard :)
Julie
Verified Buyer
Shopping online is always hit and miss but when I spotted Valentine Wigs’ recent sale it turned into a real hit. As an alopecian, I’ve been looking for a suitable grey wig for a while so took the plunge and ordered. All the Team were first class and Michael in particular was so friendly, helpful, understanding and kind that I felt like it was a personal service which was wonderful. There was excellent communication and updates regarding my order and they even upgraded my delivery time. Thank you so much for all your help, everyone. I can’t thank or recommend you enough. Oh, and my new wig, Risk Comfort in Snow Mix, is gorgeous! What a lovely experience with Valentine Wigs!
Julie, Roxburghshire
Julie, Roxburghshire
Response from Valentine Wigs
Feb 15, 2019
Hi Julie, So glad you are happy with your new wig and with our customer service, we do try very hard to help our customers and provide the best service just like we would expect from elsewhere. I'm so pleased you were happy with our Michael he is turning out to be a real star. Richard :)
About Valentine Wigs
Valentine Wigs is an independent family-run online UK business supplying branded ladies wigs, hair pieces and topper enhancements.
Founded in 2005 with a purpose – to passionately provide our customers with a Personal and Discreet Shopping Experience.
We are committed in ensuring you are delighted with our quality customer service. Your satisfaction is our guarantee.
Don't hesitate to email or use our 'chatbot' or 'Contact Us' page for helpful and attentive support. You can be assured of our very best attention at all times.
Visit Website
Valentine Wigs is a Verified Merchant
Questions? Contact Us
sales@valentinewigs.co.uk
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