Chemical Collective Adult
4.7 From 1 to 5
4462 Reviews
Overall Ratings
5 Stars
3910
4 Stars
237
3 Stars
67
2 Stars
57
1 Star
191
Reviews 4462
Recommend 9 / 10
TrustScore 9.49 / 10
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T. Kleppersmitch
Jun 24, 2020
Verified Buyer
Never received item. Hopefully the reship comes soon
Response from Chemical Collective
Jun 24, 2020
Hi there, I think you must have misunderstood what I meant! I have emailed you to clarify. Apologies for the confusion. Jack
Jeff Carpenter
Jun 24, 2020
Verified Buyer
I got a variety of chemicals and they are all top notch quality for my research. I highly recommend.
Richard Godwin
Jun 24, 2020
Verified Buyer
I ordered twice in may and June and both orders came in in TWO weeks!! The quality of both products were great! A++!! I'm waiting on a third order and I've reached out to Jack about the slow shipping time and he answered promptly and was helpful. Update: 7/21 Jack quickly resolved the issue. So 3/3 packages came in and all is well. Just placed my biggest order to date. I highly recommend this seller. Thanks for everything Jack keep up the great work!!
Jackson Huitt
Jun 23, 2020
Verified Buyer
Discrete, on time, and the quality of product is A1
Gregory M.
Jun 23, 2020
Verified Buyer
honest and reliable, the owner is a genuine good guy, im very critical and not afraid to be honest when it comes to reviews. its important because nothing is worse than spending hard earned money, waiting for your order, then have it not show up. to add insult to injury most places will even try to blame it on you. NOT my experience at all w/chem collective, he will NOT rip you off, and you will be very pleased with the quality of product as well as the amazing customer service. Good people here, i will be placing many more orders. thanks CC
Andreas Filios
Jun 23, 2020
Verified Buyer
Very good product
Morgan
Jun 23, 2020
Verified Buyer
My order came in exactly two weeks! Not bad. Beast place to purchase chemicals for research.
Gavin
Jun 23, 2020
Verified Buyer
Order arrived in 2 weeks. Very satisfied. Would like bigger selection!
Ola
Jun 23, 2020
Verified Buyer
Everything came as expected and shipping was very fast, even it was corona times. Thx so much!!!
Punisher
Jun 23, 2020
Verified Buyer
Highly recommended supplier. Reliable and responsive.
Anne Ominous
Jun 23, 2020
Verified Buyer
My order arrived to the Midwest of the USA in only 8 days from the Netherlands! Sent an email to jack asking some questions and he answered very promptly and very politely. I haven't seen customer service as good as with this company. I am very satisfied with my experience.
Alex
Jun 23, 2020
Verified Buyer
Robert Voelker
Jun 23, 2020
Verified Buyer
I am a repeat research customer and have had good things with this company until my last order and my girlfriends last order. We ordered products May 4 (2 different orders) and never recieved either, my girlfriend has tried contacting them about a possible reship for at least one of the orders because we spent quite a bit of money but never heard anything back. I hope if Chemical Collective sees this they contact us please
Response from Chemical Collective
Jun 24, 2020
Hi Robert, I believe I just responded to your email so hopefully we can resolve the situation! If you haven't received an email, please either edit this review or send another one and I'll respond using our protonmail account as sometimes our usual emails get blocked by mail servers. Thanks! Jack
Corey Williams
Jun 23, 2020
Verified Buyer
scam site for anyone in the US. make sure what you buy is legal in your country because they don't care
Response from Chemical Collective
Jun 24, 2020
Hey Corey, I'm sorry to hear you still haven't received your order. We actually have restrictions on any chemicals that are scheduled in the US, so customers aren't able to order illegal products to their country. Anyway, could you send us an email at staff@chemical-collective.com so I can take a look into this for you? Thanks Jack
Jeff
Jun 23, 2020
Verified Buyer
It's not their fault when the mail is "lost" coming all the way across the ocean to Florida. Customer service is fast and ultra-responsive in addressing my concerns over a delayed parcel. My first shipment came in 9 days so maybe I was spoiled with high expectations but Jack has been very helpful.
____
Jun 22, 2020
Verified Buyer
It took about 4 weeks to receive the product. The effect was good, and I placed an additional order. I was very anxious about the corona, but the thing came right. I hope there is no problem with the new order.
A. goose
Jun 22, 2020
Verified Buyer
Every order I've made with this company has been exactly what I was asking for.
BK
Jun 22, 2020
Verified Buyer
ALL YOU NEED TO KNOW ABOUT CC AND JACK My first time ordering from Jack was a sizable batch of research chem back in March. But after months of waiting it did not arrive. I kept the faith and since Jack was very helpful, quick to reply, and sincere I trusted him and ordered another batch last May even if the first order was yet to arrive. The second order arrived in just under a week. By June, Jack offered a full reship of the first order despite their website policy and even offered to shoulder the shipping fee on credit to be paid by me later. But days later after his offer, the first order miraculously arrived. He probably did the offer because he knew I was doing a business to business deal with him and the order was supposed to be retailed by me when it arrives. We had long conversations involving personal stuff juggling with updates on the first shipment and ordering the second batch. Jack became a friend. He knew that I was hanging by a thread financially due to the pandemic messing everything up for me and that turning research chems into a business was supposed to be my survival strategy. (We are an ethical retailer in Asia. But we are currently operating locally until our business grows. Ethical meaning we repack our research products in proper doses with no cuts and also educate our customer researchers. We even go as far as recommend food supplements and vitamins to keep their research machines in shape.) Currently, we are negotiating for a fairly large bulk order deal. Here is the key takeaway from this review: I never met, seen, or heard Jack in person or anywhere, but nonetheless he always kept his end and is the most legit, genuine, and sincere person you will ever find in the RC scene. I swear on it with my life and reputation. NOTE: The second order arrived in a week because we used a private courier. PostNL (Private? But links with government operated post offices) sucks during a pandemic and through third-world countries (I will keep my exact location vague). So please don't blame Jack if your orders get delayed. It may sound like a biased opinion, but isn't necessarily so since this is common sense. If you want your orders fast and reliable, pay extra for private couriers (other than PostNL). Lastly, Jack is the only guy that is reasonably flexible with suggestions in terms of packaging and product requirements that I experienced thus far. Other vendors have became so complacent after operating for so long, becoming big, and receiving too much profit that they don't give a crap about customer service anymore. Jack's secret but not really secret weapon is his CUSTOMER SERVICE. Other vendors would just get your money and process your orders like clockwork devoid of humanity and customer service. They are just in it for the profit. Jack is unique. You are lucky to deal with Jack because he sincerely gives a crap about his customers. Jack cares.
Alejandro
Jun 21, 2020
Verified Buyer
I did a order around a month ago, and it came to my mailbox in correct time. If there wasn't problems due COVID-19 I really know that it would came to me even in few days before. Excellent work and excelent site!
Lukas Graham
Jun 21, 2020
Verified Buyer
I loved the quality of what I received, but because my order was split into two shipments, I never even received more than half of it. I was pretty disappointed to waste that much money at once.
Response from Chemical Collective
Jun 21, 2020
Hi Lukas, I'm very sorry to hear that you only received one part of your order! Can you email me at staff@chemical-collective.com and let me know how long ago you received the first half so I can give you an idea as to the likelihood that the second half will arrive or not? Thanks! Jack
About Chemical Collective
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