Silk & Snow https://www.silkandsnow.com/ Retail
4.6 From 1 to 5
Overall Ratings
5 Stars
16245
4 Stars
3164
3 Stars
1484
2 Stars
329
1 Star
343
Reviews 21593
Recommend 10 / 10
TrustScore 9.29 / 10
Shanti C
Oct 26, 2020
Verified Buyer
S&S Mattress
Nous aurions mis 5 étoiles si le matelas n’aurait pas autant senti et aussi longtemps que ça les produits chimiques...
Response from Silk & Snow
Nov 11, 2020
Bonjour Shanti, je vous remercie d'avoir pris le temps de nous écrire. Nous tenons à nous excuser pour la senteur, ceci est simplement la nouvelle mousse à mémoire et ceci est normal (certains clients trouvent qu'ils peuvent le sentir plus longtemps que d'autres). J'espère que vous appréciez tout de même le confort et le support qu'offre le matelas S&S! - Rébecca
Nathalie R
Oct 26, 2020
Verified Buyer
S&S Mattress
j'adore mon nouveau matelas!
Response from Silk & Snow
Nov 11, 2020
Bonjour Nathalie, nous content d'apprendre que vous adorez votre nouveau matelas! Bon dodo :) - Rébecca
David M
Oct 26, 2020
Verified Buyer
S&S Hybrid Mattress
Shipped on time, setup very easy. Found mattress not to my liking. Going to use it in a spare room.
Response from Silk & Snow
Nov 14, 2020
Hi David, thank you for taking the time to review us. I will send you an email to see if there is anything we can do for you as the mattress was not to your liking! :) Take care -Rébecca
Lyndsay A
Oct 26, 2020
Verified Buyer
I’ve never slept better! Only thing I would suggest is be mindful of the amount of packaging this is shipped in.
Response from Silk & Snow
Oct 26, 2020
We're so glad to hear you love your mattress Lyndsay! We take suggestions like yours very seriously, and we'll be passing the message along to our R&D team. Cheers! - Brendan
David T
Oct 26, 2020
Verified Buyer
S&S Hybrid Mattress
I can sleep on my sides without experiencing hip or shoulder pain as with my former mattress
Response from Silk & Snow
Oct 28, 2020
Hi David, Hip and shoulder pain be gone! That's great to hear you can comfortably sleep on your sides now with your new hybrid mattress. Thank you for taking the time to leave us a message! Cheers, Yvonne
Leesa G
Oct 26, 2020
Verified Buyer
S&S Hybrid Mattress
Great company and customer service. Unfortunately the bed did not work for us. Return was no hassle.
Response from Silk & Snow
Oct 26, 2020
Hi Leesa, Happy to hear that the process worked for you, even if the mattress didn't. I will pass on your kudos to the customer service team. Thank you! All the best, Yvonne
France D
Oct 26, 2020
Verified Buyer
Platform Bed
👍
Response from Silk & Snow
Nov 11, 2020
Thanks for the thumbs up, France! All the best, Yvonne
France D
Oct 26, 2020
Verified Buyer
Matelas S&S Hybride
Super content!
Response from Silk & Snow
Nov 11, 2020
Salut France, ceci est merveilleux à entendre :) Bon dodo! - Rébecca
Todd W
Oct 26, 2020
Verified Buyer
S&S Hybrid Mattress
Silk and snow hit this one out of the park. I'm a little bit on the heavy side and the hybrid mattress has great support and comfort. Would recommend to anyone.
Response from Silk & Snow
Oct 26, 2020
Hi Todd, Wonderful to hear! Thanks for taking the time to provide your feedback. Happy sleeping, Yvonne
Birgit J
Oct 25, 2020
Verified Buyer
S&S Hybrid Mattress
Bought the twin and my husband said it is very, very comfortable. Not thick enough for the mattress pad I bought though.
Response from Silk & Snow
Nov 04, 2020
Thank you for the feedback, Birgit! Happy sleeping, Yvonne
Anastasia K
Oct 25, 2020
Verified Buyer
Hand Knitted Weighted Blanket
Super comfortable, and warmer than you'd think for such a loose knit. It looks lovely, and absolutely helps me settle down for sleep.
Response from Silk & Snow
Oct 28, 2020
Hi Anastasia, Thank you for taking the time to leave us your feedback! Happy sleeping, Yvonne
Monique C
Oct 25, 2020
Verified Buyer
S&S Mattress
Meilleure décision ever! J’adore mon nouveau matelas ainsi que mon oreiller 😁
Response from Silk & Snow
Nov 11, 2020
Bonjour Monique, nous sommes heureux d'apprendre que vous adorez vos nouveaux items! :) Je vous remercie d'avoir pris le temps de nous écrire. Bon dodo! - Rébecca
Birgitta M
Oct 25, 2020
Verified Buyer
Egyptian Cotton Sheet Set
Great Sheets
Response from Silk & Snow
Oct 26, 2020
Sometimes a few words can sum up the wisdom of a thousand! We're glad you like the sheets Birgitta! Cheers to a good night's rest. - Brendan
Kathy F
Oct 25, 2020
Verified Buyer
S&S Hybrid Mattress
We love our silk and snow mattress, new pillows and duvet. Look forward to getting to bed every night!!! Would buy again in a heartbeat. Kathy & Peter F
Response from Silk & Snow
Oct 28, 2020
Hi Kathy & Peter, What a winning combination! Wonderful to hear you're both enjoying your new setup. Happy sleeping, Yvonne
James K
Oct 25, 2020
Verified Buyer
Hand Knitted Weighted Blanket
Really nice weighted blanket. Best use for me is summer but it works either way. Quality is noticeable.
Response from Silk & Snow
Oct 28, 2020
Hi James, Thank you for taking the time to leave us a message! Wonderful to hear that you're enjoying your new weighted blanket. All the best, Yvonne
Merryn E
Oct 25, 2020
Verified Buyer
S&S Hybrid Mattress
I am happy with my new mattress. It is extremely comfortable. It took several days for the off gassing smells to leave.
Once the fact that a double mattress had been put in a queen box and the confusion was cleared up ( I could not take the mattress out of the box until I knew it was the correct one) Everything was good. Handles on the box made it easy to drag up the stairs!
Response from Silk & Snow
Nov 02, 2020
Hi Merryn, Thank you for your feedback, we really appreciate it. We do again apologize for the confusion and are glad to hear that you're enjoying your hybrid mattress! Happy sleeping, Yvonne
ALMIRA T
Oct 25, 2020
Verified Buyer
Great mattress
Response from Silk & Snow
Oct 28, 2020
Hi Almira, Wonderful! Happy to hear you're enjoying your new mattress. Cheers, Yvonne
Aiden S
Oct 25, 2020
Verified Buyer
S&S Hybrid Mattress
Exactly as advertised: a premium mattress with luxurious features. It's perfectly medium firm and keeps me cool while I sleep. On top of that, the customer service was so friendly and helpful!
Response from Silk & Snow
Oct 28, 2020
Hi Aiden, Great news all around, thank you! Glad to hear that you're enjoying your new hybrid mattress. I'll be sure to pass on the kudos to the customer service team! All the best, Yvonne
May P
Oct 25, 2020
Verified Buyer
Pillow (promo)
The best mattress I ever bought
Response from Silk & Snow
Oct 28, 2020
Hi May, That's amazing to hear you're enjoying your new mattress. Thank you for your feedback! Cheers, Yvonne
Brenda Q
Oct 25, 2020
Verified Buyer
S&S Hybrid Mattress
The bed is amazing. Perfect soft firm soft. The headboard is very wobbly attached to the frame which for the price I found surprising. You can’t find a better sleep but that headboard slams around a lot
Response from Silk & Snow
Nov 02, 2020
Hi Brenda, Thank you for your honest feedback, we really appreciate it. Great to hear that you're enjoying your new hybrid mattress! I'll definitely pass on your feedback regarding the headboard. Happy sleeping, Yvonne
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.

Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.

With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.

Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
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Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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