4.6
From 1
to 5
Reviews
21591
Recommend
10 / 10
TrustScore
9.29 / 10
Ashley
Verified Email
S&S Hybrid Mattress - Twin
I was overwhelmed looking at all the online mattresses available within Canada when we first decided we'd had enough of our very hot, 12 year old mattress. I researched for weeks on the perfect mattress for our needs: a hybrid, cool mattress with good support. I was also worried of the quality of mattress and longevity, as everyone is. I was stuck between 3 brands in the end, after some research on reddit I was finally able to narrow it down to Silk and Snow due to the quality of materials and overall customer service. I bit the bullet and purchased a hybrid king size, I might add for a very fair price. I anxiously waited about a week for it to be delivered (a few days early I might add) the box came in decent shape, and wasnt all to heavy for my husband and I to lift up the stairs and slide over to the bedroom. Unpacked it, let it sit for maybe 10 minutes and it was pretty much ready to sleep in. No weird off gassing. I bought the mattress protector and king size pillows, (perfect support for the body all the way around - cooling, no migraines from neck pains from my old pillow) and have been sleeping for a baby since. I probably sound like an infomercial, but that's honestly how happy I am. Haven't regret anything so far! Only thing is you guys need different color sheets! Sign me up when you have other colors.
Theo R
Verified Buyer
S&S Hybrid Mattress - Full
Fantastic Mattress! I've purchased 2 other online mattresses one of which another hybrid and this by far is superior. Firm and perfect for a side sleeper like me. The other softer (more expensive, hybrid) leaves my shoulder paralyzed when I wake in the morning. The only downside, there is no unpacking experience. The generic box and bag it's delivered in, needs to be upgraded but the mattress is perfect.
Allen L
Verified Buyer
Terry Bath Towels
Good value compared to mattress stores.
Adam R
Verified Buyer
S&S Mattress - King
Most comfortable bed I have ever slept on at a very reasonable price. On top of that, it came in a box which made it easy to handle in my apartment building. I would buy again.
Sasha N
Verified Buyer
S&S Mattress - Full
We've been sleeping on our new mattress for six months or so and it's super! Very comfortable, not too hot. I would highly recommend it to anyone looking for a foam mattress.
Cathy L
Verified Buyer
Terry Bath Towels
Since we purchased this mattress I no longer wake up sore and tired. It's really comfortable!
Lian O
Verified Buyer
Hybrid Mattress
Everything great except edge support
Lynne M
Verified Buyer
S&S Hybrid Mattress - Full
Supportive and comfortable - the hybrid bed we purchased with the firm mattress made such a wonderful sleeping experience. We are delighted!
Richard K
Verified Buyer
S&S Mattress - Twin
ok
Kelly K
Verified Buyer
Terry Bath Towels
Mattress cover shrunk and S+S was very helpful in getting a new one out to me ASAP. I am very grateful for the courtesy they showed me.
Candice B
Verified Buyer
S&S Mattress - King
The most comfortable mattress we’ve ever tried! Both hubby and I LOVE it! It was so easy to unpackage and set up, and we enjoy sleeping on it every night! No complaints here that’s for sure! Also love the mattress cover and sheets!
Carly S
Verified Buyer
S&S Hybrid Mattress - King
The hybrid mattress is definitely our favorite choice for a bed you can get delivered, rolled up in a box. We enjoy the traditional spring feeling of the bed, with the additional of the comfortable memory foam. We like that the edge feels more like a traditional bed.
The hybrid mattress is a firmer mattress than we would like, and as there is no choice for a soft version, we opted to add a 3" natural latex mattress topper rated as "soft" topper to our hybrid mattress to finally achieve the comfort we were looking for in our complete mattress solution.
We did receive a mattress that suffered from some issues with the finishing. Fabric threads were pulled out on the sides and tops, and left untrimmed from the quilting, and the brand tag was sewn inside out and half wrinkled into the fabric. These quality control issues were a concern to us and we discussed it with the company. We were given our choice of a discount or a new mattress shipped and the old one collected. We accepted a discount offer and have kept the mattress.
The firmness of the mattress and the quality control issues force us to give this an average rating. If our mattress had been in perfect First Quality condition upon arrival, this would easily be a 4-star rating. The company is very easy to contact and the reps were professional and helpful.
The hybrid mattress is a firmer mattress than we would like, and as there is no choice for a soft version, we opted to add a 3" natural latex mattress topper rated as "soft" topper to our hybrid mattress to finally achieve the comfort we were looking for in our complete mattress solution.
We did receive a mattress that suffered from some issues with the finishing. Fabric threads were pulled out on the sides and tops, and left untrimmed from the quilting, and the brand tag was sewn inside out and half wrinkled into the fabric. These quality control issues were a concern to us and we discussed it with the company. We were given our choice of a discount or a new mattress shipped and the old one collected. We accepted a discount offer and have kept the mattress.
The firmness of the mattress and the quality control issues force us to give this an average rating. If our mattress had been in perfect First Quality condition upon arrival, this would easily be a 4-star rating. The company is very easy to contact and the reps were professional and helpful.
Patty F
Verified Buyer
S&S Mattress - King
Love it!!!
John S
Verified Email
S&S Mattress - Twin XL
Well I'm giving Silk and Snow a five star review even though I had to return the mattress. For my wife it was great and I tried as long as possible to get used to it but found it a bit 'clingy'. Perhaps memory foam is not for me. If doing it over probably the hybrid would have been a better choice to try in my case. Quality of mattress appeared to be really good. Great customer service and easy no hassle return. You've got nothing to lose by trying - wish it worked out in my case.
Alice G
Verified Buyer
Terry Bath Towels
Bought this mattress and never looked back. Highly recommend - it's the perfect sleep, and we've had great customer service thus far.
Ed V
Verified Buyer
Hybrid Mattress
My wife is happy with the hybrid mattress although it did take a week or so to adjust to its firmness compared to our conventional pillow-top mattress. I too found the firmness required some getting used to. My one point of dissatisfaction is that the mattress reflects my excessive body heat, making sleep very difficult to attain.
We are considering exchanging the mattress for another model if the heat problem would be resolved by doing so.
Delivery was very prompt and setup was a breeze.
We are considering exchanging the mattress for another model if the heat problem would be resolved by doing so.
Delivery was very prompt and setup was a breeze.
Steve G
Verified Buyer
S&S Mattress - King
Extremely comfortable.
Naila M
Verified Buyer
S&S Mattress - Full
Super solid and dependable mattress.
I feel more rested with less sleep now.
Best purchase this year.
I feel more rested with less sleep now.
Best purchase this year.
Edward H
Verified Buyer
Terry Bath Towels
The Quality of the mattress was great but we had to return it since my wife and I prefer a much firmer support. Unfortunately we both suffer from back pain. My son has this mattress and he loves the sleep he gets every night. Returning the mattress was a piece of cake. I’m very happy that they will donate the mattress to a needy family.
Dana T
Verified Buyer
S&S Hybrid Mattress - King
Great bed, very very comfortable. Excellent customer service and delivery.
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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