This was an important purchase for our guest room. I researched and compared similar mattresses and decided on Silk and Snow because of the extra layer of foam and the zipper that goes all the way around. I still need to sleep on it, but all our guests have said it is very comfortable.

Most comfortable mattress ever. I have arthritis in most of my joints and have a difficult time getting comfortable when sleeping. I constantly have to change position to relieve pressure on my back and legs. This mattress has allowed me to get the most restful sleep I have ever had.

Soft as a snowbank but warm and supportive! It's helped my husband with his degenerative dice pain. Only down fall is the lack of support at the edge. That took some getting used to!

Such a wonderful bed! Myself, my partner and my dog all love it!

No problems! Smooth

Had mattress since January 2019 and we have been happy with it. It was easy to unpack and set up and it is very comfortable. JV

We purchased this mattress for use in our AirBnb and guests have raved about it. It's neither too soft or too hard, and I liked that the hybrid was slightly firmer than standard "bed in a box" brands due to the addition of high quality coils. I did a lot of research on all of the new beds available that offer this new hybrid mattress style and S&S came out on top or at par with more expensive mattresses. It arrived quickly and we love it!!

The mattress is very comfortable. Delivery was quick. On one mattress the seam had missed stitching and I was offered exchange or discount but there has been no follow up since the original offer to solve the issue. I do keep emailing. I am awaiting discount or exchange in good faith. The other mattress I ordered had a corner that did not rise and the exchange was easy.

Very comfortable. Great purchase.

Perfect for me. Used 2 pillows before and with this I only use 1 and it's much more comfortable.

This company missed the delivery 3 hour(!) window for delivery of my mattress. Unfortunately I could not stick around as I had meetings to get attend. They then offered to schedule another delivery (again with a three hour window!) and compensate me with $25. Not feeling like this company takes customer service seriously. Buyer beware. I expect them not to be around after the mattress market shakeout. Do not expect them to be around to satisfy their warranty.

Response to S+S response
So S+S say that they offered to drop off the mattress without my being present. That option was not offered to me. Not for the initial delivery nor for a subsequent delivery. I had asked them to arrange with the delivery company that mine be the first delivery of the day but apparently that was not possible and I was again faced with a 3 hour delivery window. Compensation of $25 is insufficient to deal with that. It makes me wonder how much business S+S is doing given that their contractors do not value their business enough to make a reasonable accommodation.

July 18; Response to having review removed;
Well now you know how there are mostly positive reviews. Probably most of those are fake.

My back and shoulders have never been happier. Great product at a great price.

I purchased two hybrid mattresses. I have recommended them to friends because they are so comfortable.

I was very skeptic about mattresses which came in a box until I purchase the Silk and Snow king size. After sleeping on it for a few days I changed my mind! The foam density is just perfect and has provided me with the restful night of sleep I so enjoy. No more waking up in the middle of the night because my spouse moves or changes sleep position. Also there was no “off gasing” smell so common with foams. I definitely recommend this mattress as a great alternative to “coil and springs” beds.

We liked the king mattress so much we ordered the queen for the guest room. Thanks Silk and Snow

Un super beau matelas, de qualité et d’une belle fabrication. Aucune odeur après avoir été déballé, il prend sa pleine expansion en quelques heures. Ma conjointe l’adore. Pour ma part, je trouve qu’il gagnerait à être un peu plus ferme. De plus, je trouve qu’il est trop chaud en été malgré la climatisation dans la maison. Je dors donc dans un autre lit sur un matelas d’une autre compagnie. Madame lui accorde un 5\5 et monsieur, un 4/5

Overall I am happy with the purchase of our Queen silk + soft. It did off-gas longer than they said it would, I could smell it for atleast 2-3 weeks, granted I have a very sensitive nose. That's my biggest peeve though. It is comfortable and it doesn't get overly warm.

Excellent mattress and customer support.

qualité prix excellent après 2 mois

Best mattress I've ever slept on. Combines traditional pocket coil with new foam technology beautifully.