4.6
From 1
to 5
Reviews
21598
Recommend
10 / 10
TrustScore
9.29 / 10
Edward A
Verified Buyer
S&S Hybrid Mattress
Quick delivery and seems to be good quality. Simple to unpack and good instructions included. Appreciate that it is made in Canada of all Canadian materials, supplied by Canadian sources.
We find the edges to be too firm compared to rest of mattress...gives the feeling of "rolling" into bed!
Also find the bed to be very hot, probly due to the gel foam which has that reputation.
Satisfied, overall. Thank you!
We find the edges to be too firm compared to rest of mattress...gives the feeling of "rolling" into bed!
Also find the bed to be very hot, probly due to the gel foam which has that reputation.
Satisfied, overall. Thank you!
Pamela D
Verified Buyer
Surmatelas organique
This item saved my back and my wallet. I recommend it for anyone looking to improve your nights sleep, check it out!!
Pamela D
Verified Buyer
Percale Cotton Sheet Set
If you are looking for quality, affordably priced items that are easy to track and are shipped on time( plus packaged beautifully), make a purchase from Silk & Snow and see for yourself!
Marie H
Verified Buyer
S&S Organic Mattress
Très confortable ..
gilles s
Verified Buyer
Silk Sleep Mask
Excellent service. Merci
Christine R
Verified Buyer
Muslin Duvet Cover
Soft and light. It compliments the down duvet rather than weigh it down
Love it and the colour was perfect.
Love it and the colour was perfect.
Alexandre B
Verified Buyer
Wooden Bed Frame
Feels like sleeping on a cloud
Alexandre B
Verified Buyer
S&S Organic Mattress
Sleeping on a cloud
Alex U
Verified Buyer
Flax Linen Duvet Cover
I absolutely love the colour of these sheets and I am so happy with the pillow shams too. It’s so lightweight and makes my bedroom feel complete. One downside though is that the material is quite thin and our cat has actually made a few tiny claw mark holes. So if you have a pet, maybe use a little caution.
Ana F
Verified Buyer
Silk Pillowcase
Great quality, service and warranty. My go to for silk pillow cases, have purchased for both myself and mr adult children.
Brandie W
Verified Buyer
Flax Linen Duvet Cover
We love our linen sheets & duvet cover. They are soft and cozy.
Jodi M
Verified Buyer
S&S Organic Mattress
After much research, we chose the Silk & Snow mattress and have no regrets!
Julie A
Verified Buyer
Egyptian Cotton Sheet Set
I love the products but very disappointed with the customer service. My original towel order was incorrect and I was guaranteed the correct towels would be sent immediately. They never were sent. I then asked attempted to exchange a towel set (I had checked before ordering and was assured it would be fine) only to discover it is anything but fine. Then I was told my towels would come by end of May, mid June and now mid July. It appears that despite the friendliness of staff what they say they will do is not necessarily so. I’ve held back giving negative feedback as I really do like the products sheets and towels). However I do not get the impression that keeping my business is a priority of your company.
Response from Silk & Snow
Jun 04, 2023
Hello Julie,
We sincerely apologize for the disappointment you experienced with our customer service. We regret any inconvenience caused by the incorrect towel order We understand your frustration and the impact it had on your overall experience.
Additionally, we want to emphasize that we unfortunately encountered an unforeseen inventory discrepancy, resulting in us running out of stock for the specific towel set you requested. We understand the frustration this has caused, and we assure you that we are actively working hard to replenish our inventory as quickly as possible.
We genuinely appreciate your feedback, as it allows us to identify areas for improvement. We regret that we fell short in meeting your expectations. Please be assured that we value your patronage, and we will reflect on your feedback to enhance our customer service.
Once again, we apologize for any inconvenience caused and appreciate your understanding. If there is anything further we can do to assist you, please do not hesitate to contact our customer service team.
Best regards,
Lael P
Verified Buyer
S&S Organic Mattress
I was concerned about ordering a mattress online without trying it first but this worked out very well. The mattress is perfectly comfortable - both soft and also supporting. The fabric and materials are all nice quality with no residual chemical smells at all. And it came compressed in a box, making delivery and set up super easy. I highly recommend.
Christopher H
Verified Buyer
Adjustable Pillow (Retail)
Loving my new pillow. Closest I've been able to get to feeling like a feather pillow.
Jennifer M
Verified Buyer
I absolutely love this blanket!
Nigel M
Verified Buyer
Egyptian Cotton Sheet Set
Considering that when i place my order, the items are in stock, it takes a considerable amount of time to receive notification of shipping and longer to actually receive the order.
Tatiana D
Verified Buyer
Percale Cotton Sheet Set
Very comfy and high quality sheets. I’ll definitely be purchasing more in the future!
Gisele J
Verified Buyer
S&S Mattress
Actually I was just thinking this weekend, I can’t believe how comfortable this bed is. We use it at the cottage. I really didn’t expect it would be as firm as it is and the foam doesn’t get crushed. I will definitely be buying more of them when our other beds need changing. I was a little skeptical when I ordered it but we absolutely love it! 👍 Get one! You won’t regret it.
Joanne S
Verified Buyer
Egyptian Cotton Sheet Set
Bought the Egyptian cotton sheets. They are not as soft as expected. The percale sheets we bought from The Bay are nicer and cost less.
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
Top Rated Products
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S&S Hybrid Mattress |
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Egyptian Cotton Sheet Set |
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Adjustable Pillow (Retail... |
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