4.6
From 1
to 5
Reviews
21598
Recommend
10 / 10
TrustScore
9.29 / 10
Teresa E
Verified Buyer
Wooden Bed Frame
This is an absolutely stunning bed. The vivid difference in the wood colors is beautiful, and sets it apart from a few other choices of beds I found using acacia wood. I found that this difference in wood color also makes it very easy to mix and match with other bedroom furniture, such as night stands, dressers and chests of drawers. I purchased a queen bed, and put this together with a friend and it was absolutely as easy as advertised. No screws, no brackets, no nothing. We were done in 20 minutes. What a great experience! This bed is worth every penny I paid. Just a quality piece.
Macarena 1
Verified Buyer
Obsessed with my new weighed blanquet. Not hot for the miami weather and as a plus, its super cute!
Sheila I
Verified Buyer
Wooden Bed Frame
Mattress is softer than I thought but the bed frame is amazing
Lorraine M
Verified Buyer
Egyptian Cotton Sheet Set
Bonjour,
L'oreiller est très confortable.
Je n'ai pas eu à enlever de flocons de mousse-mémoire.
Par contre je n'utilise pas l'enveloppe en duvet synthétique parce que je n'aime pas le duvet synthétique.
Merci !
L'oreiller est très confortable.
Je n'ai pas eu à enlever de flocons de mousse-mémoire.
Par contre je n'utilise pas l'enveloppe en duvet synthétique parce que je n'aime pas le duvet synthétique.
Merci !
Lorraine M
Verified Buyer
Adjustable Pillow (Retail)
Bonjour,
Je trouve l’oreiller super confortable.
Je n’ai pas enlevé de flocons de mousse-mémoire, pour moi il est parfait.
Par contre je ne mets pas l’enveloppe en duvet synthétique, je n’aime pas le duvet synthétique.
L’oreiller sans cette enveloppe me convient très bien.
Merci !
Je trouve l’oreiller super confortable.
Je n’ai pas enlevé de flocons de mousse-mémoire, pour moi il est parfait.
Par contre je ne mets pas l’enveloppe en duvet synthétique, je n’aime pas le duvet synthétique.
L’oreiller sans cette enveloppe me convient très bien.
Merci !
Mackenzie S
Verified Buyer
good purchase
Tonie J
Verified Buyer
I ordered the oak cotton duvet cover, king/cali king. I was excited to support a Canadian business, however the quality for the price was not it.. it also barely covered the sides of my bed. Super disappointing.
Response from Silk & Snow
Jun 04, 2023
Hello Tonie,
Thank you for choosing our duvet cover and for supporting a Canadian business. We genuinely appreciate your enthusiasm, and we apologize that the quality of the product did not meet your expectations.
We want to assure you that customer satisfaction is our top priority. While our duvet covers are designed to soften up over time, we completely understand if you are still not satisfied. In such cases, we offer a full refund within our 100-night trial period.
If you have any further concerns or would like to initiate a return, please reach out to our friendly customer service team. We are here to assist you and ensure your satisfaction.
Thank you for your feedback, and we appreciate your support of our brand.
Warm regards,
Pascale F
Verified Buyer
Muslin Coverlet
Tissus extrêmement doux et couleur magnifique. On l’adore.
Tracy-Lyn P
Verified Buyer
Platform Bed
Unfortunately the leg has broken already and cannot be fixed properly, as the screws will not not go back in securely. The screws almost seem too short for bed. I wouldn’t recommend this bed frame.
Response from Silk & Snow
Jun 04, 2023
Hello Tracy-Lyn,
Thank you for sharing your feedback regarding your Silk & Snow bed frame. We apologize for the inconvenience caused by the broken leg and the difficulty in securing the screws. We take product quality seriously and are committed to providing our customers with durable and reliable products.
To address this issue, we kindly request that you contact our customer support team with your order details and relevant photos. Our team will thoroughly investigate the matter and work towards finding a suitable solution. Please be assured that your bed frame is covered by our 5-year warranty, and we will take necessary steps to rectify the problem.
We apologize for any frustration caused and appreciate your patience. We value your feedback and are committed to resolving this matter promptly.
Kind regards,
Mary A
Verified Buyer
Wooden Bed Frame
Pleasantly surprised with the quality and the service!!!
Sarah B
Verified Buyer
Percale Cotton Sheet Set
First off: I really like Silk & Snow as a company. They have excellent customer service and operating procedures. I have a mattress, bed frame, and pillows from them and have been extremely satisfied with all three, which is what ultimately compelled me to get the sheets rather than buy from a competitor.
The sheets themselves are good. While they’re thinner than I expected, they seem stronger and more durable than any other cotton sheet set I’ve purchased. As others have noted, they are not the softest sheets. That said, my set has softened in the wash and I expect they will continue to soften with use. I don’t like buying sheets that are *too* soft because they end up pilling or ripping prematurely. I love that these sheets are made in Portugal of high-quality cotton. I like that there are short and long side labels and the pillowcases are well-designed. Great details!
I live with a chronic illness and tend to run extremely hot. These are the only sheets that I’ve yet to sweat in. Hot sleepers will appreciate the breathability and lightweight quality of these sheets.
If you’re looking for thicker sheets, these aren’t it. But I don't think you'll be disappointed if you value breathable and durable sheets that improve with wear.
The sheets themselves are good. While they’re thinner than I expected, they seem stronger and more durable than any other cotton sheet set I’ve purchased. As others have noted, they are not the softest sheets. That said, my set has softened in the wash and I expect they will continue to soften with use. I don’t like buying sheets that are *too* soft because they end up pilling or ripping prematurely. I love that these sheets are made in Portugal of high-quality cotton. I like that there are short and long side labels and the pillowcases are well-designed. Great details!
I live with a chronic illness and tend to run extremely hot. These are the only sheets that I’ve yet to sweat in. Hot sleepers will appreciate the breathability and lightweight quality of these sheets.
If you’re looking for thicker sheets, these aren’t it. But I don't think you'll be disappointed if you value breathable and durable sheets that improve with wear.
Carol P
Verified Buyer
Adjustable Pillow (Retail)
This pillow is perfect! I’ve long had problems with my neck and morning headaches — but with this pillow, I’ve had no problems at all. Thank you!
Ryan B
Verified Buyer
Adjustable Pillow (Retail)
Amazing pillow. Spent years finding the perfect one. Great size and love that you can adjust the firmness. A+
Arshdeep S
Verified Email
Wooden Bed Frame
I received the bed with a broken corner leg, which is a great disappointment otherwise rest of the parts look good. Their customer service has asked for pictures and box labels/details to review my replacement request. I will update on my experience with their customer service and bed quality once I receive the replacement part.
Response from Silk & Snow
Jun 04, 2023
Hello Arshdeep,
We sincerely apologize for the concern caused by the broken corner leg of your Silk & Snow bed upon delivery. Resolving this issue promptly is our utmost priority, and we deeply regret any inconvenience it may have caused.
Based on the information provided, it appears that the replacement part has been delivered. We hope that everything is going well and that the replacement will meet your expectations. Your satisfaction is of great importance to us, and we genuinely appreciate your patience and understanding throughout this process.
Should you have any further questions or require any assistance, please don't hesitate to reach out to our dedicated customer service team. We are here to ensure that you have a positive experience with Silk & Snow.
Thank you for choosing Silk & Snow, and once again, we apologize for any inconvenience caused. We remain committed to your satisfaction.
Warm regards,
Nora S
Verified Buyer
S&S Mattress
I was hesitant to buy a mattress online, but decided to go for it because I could not find any comparable soft and high density mattress that is produced in the US or Canada. The mattress turned out to be exactly as I had imagined- looking at online reviews with video really helped to get an idea of the mattress feel and firmness. Customer support is very pleasant to work with and I feel good about having a mattress that comes from a company I trust and that was not shipped all the long way from overseas.
Siegfried S
Verified Email
Percale Cotton Sheet Set
I ordered the Percale Bed Sheets in Dusk Gray, king size. The look is nice, matches well with my bedroom's color theme. Disappointed that after the first wash cycle, one seem is already damaged, in another area there is even a small hole. I was hoping to get better quality with Silk and Snow bedding compared with what you would expect from big store mass products. Not worth paying the extra money.
Response from Silk & Snow
May 22, 2023
Hello Siegfried,
Thank you sincerely for sharing your experience.
We are so sorry to hear you seem to be experience a concern with your Percale bedding. It appears you are currently in contact with our team so we may take a closer look as we offer a 1 year warranty on our bedding. We apologize for the experience. If you have any questions, do not hesitate to reach back out.
Sincerely,
Jeanne
Diane N
Verified Buyer
Wooden Bed Frame
My husband and I ordered this bed after sleeping on a bed for 30 years with a steel frame being held up by paint cans and stack of books. So you can imagine our delight when we received our packages. One person could put together but best for two. Very strong and stable and looks absolutely beautiful. Thank you for a good product, Diane
Laura W
Verified Buyer
The bedding is exactly as described and does mostly what it claims. I’ve only been using it in spring weather so far, and on warm nights (without a fan/AC), I still get overheated, but on cool nights, the duvet controls my body heat well (I usually still overheat at night in cooler weather). Definitely looking forward to using it in the fall and winter and I’m happy with my choice of the sage/green duvet cover.
Jim N
Verified Buyer
S&S Hybrid Mattress
Silk and snow replaced our King Hybrid under warranty due to a manufacturers defect. We are very happy with the hassle free warranty replacement which was made to order under the Watch of the QA team and it arrived well before the promised date, the process was barely a month went by and every night has been a very restful night ever since!
Vicki S
Verified Buyer
Great towels
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
Top Rated Products
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Adjustable Pillow (Retail... |
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