4.6
From 1
to 5
Reviews
21598
Recommend
10 / 10
TrustScore
9.29 / 10
Jodi K
Verified Buyer
S&S Hybrid Mattress
This mattress is perfect for me! I have chronic low back pain and feel better when I lay on this mattress and wake up in the morning. My last mattress was over $4,000 and this Silk and Snow mattress is much more comfortable and better for my aches and pains at a significantly lower cost. Don’t let the idea of a mattress sold in a box deter you from buying one. It’s the best mattress I have owned and it also feels good to support a Canadian company and product!
Response from Silk & Snow
Feb 02, 2023
Hi Jodi,
That is amazing news! Thank you for taking the time to reach out and share your feedback with our brand. We are so glad you are enjoying your new hybrid mattress and that it is helping with your lower back pain. Happy sleeping!
All the best,
Michelle
Stefanie P
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
I purchased the linen sheets during the Boxing Week Sale but they ride up up the mattress on the sides, even though it’s a S&S mattress, so they should fit perfectly. I washed them as per instructions. I had contacted Chat support and was told my request would be escalated to the Quality Control Team. Almost a month later, I never heard back. Although the fabric is comfortable, they bundle up underneath the bum area after one night of sleep and ride up more and more, making it super uncomfortable to sleep in. I have a lot of S&S products but the quality of the linen sheets just isn’t there. Also quite disappointed in the customer service :(
Response from Silk & Snow
Feb 03, 2023
Hi Stefanie,
Thank you for reaching out and taking the time to share your experience with our brand. We are very sorry for the poor interaction you've had with us and have taken a closer look at your order. We can see you have since been in communication with our customer service team regarding this issue. If you find that after further testing you would like to return your bedding, please contact us within your 100 Night Trial to receive the next steps for a return. If you have any other questions or concerns please let us know.
Sincerely,
Michelle
Brooklyn B
Verified Buyer
Flax Linen Duvet Cover
Great color!
Response from Silk & Snow
Feb 02, 2023
Hi Brooklyn,
Thank you for taking the time to reach out and share your experience with our brand. We are so glad you are enjoying your new flax linen bedding! Happy sleeping!
All the best,
Michelle
Erin S
Verified Buyer
S&S Hybrid Mattress
So comfy and just the right amount of firmness
Response from Silk & Snow
Feb 02, 2023
Hi Erin,
We are so glad you are finding your new hybrid mattress so comfy! Thank you for taking the time to reach out and share your experience. Happy sleeping!
All the best,
Michelle
Gerald L
Verified Buyer
very nice comfortable and adjustable pillow
Response from Silk & Snow
Feb 02, 2023
Hi Gerald,
Thank you for taking the time to write in and share your experience with our company. We are so pleased to hear you are finding your new pillow so comfortable! Wishing you many more comfy nights of happy sleep to come!
All the best,
Michelle
Gerald L
Verified Buyer
S&S Hybrid Mattress
My wife and I purchased a Queen hybrid mattress in Dec. 2022 and are very happy with it our back and hip pain have reduced considerable. Very comfortable bed easy to handle and reasonable price We, also then purchased the memory foam pillows and were very happy with them thank you S&S for a proper sleep in years.
Response from Silk & Snow
Feb 02, 2023
Hi Gerald,
We are so glad to hear both you and your wife's pain is reduced now that you are using your new hybrid mattress! Thank you for taking the time to write in and share your feedback. Stay cozy!
All the best,
Michelle
Luc G
Verified Buyer
Matelas S&S Hybride
Très confortable! Je dors comme un bébé.
Response from Silk & Snow
Feb 02, 2023
Bonjour Luc,
Nous apprécions vraiment que vous nous écriviez et que vous partagiez vos commentaires positifs avec notre équipe. Nous sommes ravis que votre nouveau matelas est très confortable! Bons dodos !
Cordialement,
Michelle
Antony B
Verified Buyer
Flax Linen Duvet Cover
Very good product and came really fast
Response from Silk & Snow
Feb 02, 2023
Hi Antony,
We are so glad you are enjoying your new flax linen bedding and that your delivery was so speedy! Thank you for taking the time to reach out and share your experience with us. Happy sleeping!
All the best,
Michelle
Wendy M
Verified Buyer
Natural Weighted Blanket
Absolutely love my new weighted blanket. It looks beautiful and I sleep so soundly.
Response from Silk & Snow
Feb 10, 2023
Hi Wendy,
We are thrilled you love your new weighted blanket! Thank you so much for reaching out.
All the best,
Michelle
Barbara S
Verified Buyer
Down Alternative Duvet
We like our duvet. Good, generous size for our king bed. Fast delivery. No complaints at all.
Response from Silk & Snow
Feb 10, 2023
Hi Barbara,
We are so glad to hear this great news! Thank you for writing in and sharing your feedback with us.
All the best,
Michelle
Nancy D
Verified Buyer
Down Alternative Duvet
Get this alternative duvet! I am so happy with it…great quality & perfect amount of fluffiness. The outer shell is cotton which I appreciate as well.
Response from Silk & Snow
Feb 10, 2023
Hi Nancy,
We are thrilled you love your new down alternative duvet! Thank you for reaching out to share your experience.
All the best,
Michelle
Carolyn G
Verified Buyer
Wool Dryer Balls
These dryer balls work great!
Response from Silk & Snow
Feb 10, 2023
Hi Carolyn,
We are so glad you are enjoying your new wool dryer balls. Stay cozy!
All the best,
Michelle
Carolyn G
Verified Buyer
Percale Cotton Duvet Cover
The duvet cover is beautiful. It is exactly what I expected from the pictures and lovely to sleep under!
Response from Silk & Snow
Feb 10, 2023
Hi Carolyn,
We are so glad you are enjoying your new percale cotton duvet cover! Thank you for taking the time to reach out.
All the best,
Michelle
Naomi R
Verified Buyer
S&S Hybrid Mattress
Too soft for a stomach sleeper in my opinion, sink too much. It’s also advertised as good for heavy people, I found not enough support. Somehow, with the reinforced edges, I found myself always rolling into the middle of the bed. I will be requesting a return, so I hope that process goes smoothly.
Response from Silk & Snow
Feb 03, 2023
Hi Naomi,
We appreciate you reaching out and sharing your experience with us. We understand that your new mattress is not the right fit for you and have taken a closer look at your order. We can see you have since been in communication with our customer service team and are in the process of returning your mattress during your 100 Night Trial. We remain available if you have any other questions or concerns please let us know.
Sincerely,
Michelle
Valerie C
Verified Buyer
Adjustable Pillow (Retail)
Love,love,love this pillow. I adjusted some of the foam in the inner pillow and I slept so well. My sore neck is just about gone. Would definitely recommend this pillow.
Response from Silk & Snow
Feb 10, 2023
Hi Valerie,
That is amazing! We are so glad you sore neck is gone now with your new pillow. Happy sleeping!
All the best,
Michelle
Zoe L
Verified Buyer
Flax Linen Duvet Cover
Super soft linen! Awesome colour!
Response from Silk & Snow
Feb 10, 2023
Hi Zoe,
Thank you for taking the time to reach out and share your experience with us. Here's to many more cozy nights of happy sleep to come!
All the best,
Michelle
Chloe H
Verified Buyer
Wooden Bed Frame
Straightforward assembly and beautiful bed that fits together perfectly. The bed makes absolutely no creaking or squeaking. We love it. We’ve had it a month.
Response from Silk & Snow
Feb 10, 2023
Hi Chloe,
That is great news! We are thrilled you love your new wooden bed frame. Stay cozy!
All the best,
Michelle
Angela F
Verified Buyer
Down Duvet
We have a queen and a king in this duvet. Love it.
Response from Silk & Snow
Feb 10, 2023
Hi Angela,
We are thrilled you love your down duvets! Here's to happy sleeping!
All the best,
Michelle
Genevieve D
Verified Buyer
Egyptian Cotton Sheet Set
Amazing!
Response from Silk & Snow
Feb 10, 2023
Hi Genevieve,
Thank you for sharing your feedback! Happy sleeping!
All the best,
Michelle
Diana C
Verified Buyer
Down Alternative Duvet
It’s a standard duvet but doesn’t pass for an alternative cooling duvet. Not great for hot sleepers.
Response from Silk & Snow
Feb 10, 2023
Hi Diana,
We appreciate you reaching out and sharing your experience with our brand. If you find that it is not suitable for your needs and you would like to proceed with a return, please send an email to our customer service team at hello@silkandsnow.com during your 100 Night Trial.
Sincerely,
Michelle
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
Top Rated Products
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S&S Hybrid Mattress |
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Adjustable Pillow (Retail... |
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