4.6
From 1
to 5
Reviews
21598
Recommend
10 / 10
TrustScore
9.29 / 10
graham r
Verified Buyer
The beds are excellent, but the customer service we received was really poor before and after we placed the order.
Response from Silk & Snow
Nov 18, 2022
Hi Graham,
Thank you for taking the time to reach out and share your feedback with our brand. We are very sorry for the poor experience you've had with us and will be sure to follow up with the customer service team. We remain available if you have any other questions or concerns please let us know.
Sincerely,
Michelle
Christa H
Verified Buyer
Super comfortable!! It's like sleeping on a pillow. Also love the fact you can take or add out some of the interior fluff so you can get the comfort you need specific to you :)
Response from Silk & Snow
Nov 21, 2022
Hi Christa,
Thank you for taking the time to write in and share your feedback with our team. Wishing you many more comfy nights of happy sleep to come!
All the best,
Michelle
Tetyana Z
Verified Buyer
Muslin Bath Robe
Everything I bought so far I love it.
Not like it, love it:)
Over year I got 2 different heavy blankets, robe and linen sheets set. Waiting for towel.
Great quality, comfy, cozy and stylish. What else do we need?
Thank you so much.
Not like it, love it:)
Over year I got 2 different heavy blankets, robe and linen sheets set. Waiting for towel.
Great quality, comfy, cozy and stylish. What else do we need?
Thank you so much.
Response from Silk & Snow
Nov 21, 2022
Hi Tetyana,
We are thrilled you are loving all your S&S products! Thank you for taking the time to write in and share your feedback with our brand. Here's to many more nights of cozy sleep to come!
All the best,
Michelle
John W
Verified Buyer
Percale Cotton Duvet Cover
although only received the product a couple of weeks ago, the quality seems good and only modestly overpriced.
Response from Silk & Snow
Nov 21, 2022
Hi John,
Thank you for taking the time to write in and share your feedback with our team. We are happy to hear you are enjoying the quality of your new percale cotton duvet cover! Happy sleeping!
All the best,
Michelle
Lena R
Verified Buyer
S&S Hybrid Mattress
I read what felt like 1000 reviews from various companies when looking for a new mattress. Endy, Douglas, Juno….you name it, I investigated. Landed on silk and snow and glad we made the jump. We’ve both slept so well and we love our new bed. The ONLY downfall I’d say was the packaging. The boxes were left in the rain and beaten up by the delivery driver. I think there have been issues with their shipping before. Besides this I would 100% buy this mattress again. As a plus sized couple, we’re both pleased with the quality and support of this bed.
Response from Silk & Snow
Nov 21, 2022
Hi Lena,
We are thrilled you are enjoying your new Hybrid mattress! Thank you for taking the time to reach out and share your feedback with us. We will be sure to follow up with the delivery team accordingly. Here's to many more comfy nights of happy sleep to come!
All the best,
Michelle
Lauren
Verified Email
Wooden Bed Frame
The photos don't do this frame justice - its beautiful. The simple (hardware free) setup was simple to put together with two people. It came packaged intentionally to avoid damage in the mail and I could tell there was thought of reducing waste from the way it was wrapped. After setting up the bed frame, it was a no brainer to get matching side tables! No squeaking or movement from the frame and impressed with the quality.
Response from Silk & Snow
Nov 18, 2022
Hi Lauren,
We are thrilled to hear of your awesome experience with your new wooden bed frame with headboard! Thank you for taking the time to reach out and share your feedback with us. Here's to being cozy!
All the best,
Michelle
Lauren
Verified Email
S&S Hybrid Mattress - Twin
Absolutely LOVE this bed - its the perfect balance between soft and firm. I've ordered a bed in a box before and wish I would have found this one sooner.
Response from Silk & Snow
Nov 18, 2022
Hi Lauren,
That is great news! Thank you for taking the time to reach out and share your feedback with our brand. We are so glad you are loving your new hybrid mattress! Here's to happy sleeping!
All the best,
Michelle
Emmanuelle B
Verified Buyer
Taie d'oreiller en coton égyptien
Super
Response from Silk & Snow
Nov 21, 2022
Bonjour Emmanuelle,
Nous vous remercions d'avoir pris le temps de nous écrire. Nous apprécions votre commentaire positif. Bons dodos !
Cordialement,
Michelle
M. F
Verified Email
Bed Frame with Headboard (Granite) – King
Ordered the hybrid mattress Sunday, it arrived Wednesday. First night sleeping on it, and it is perfect. I was worried it would be too firm, from the reviews, but has a nice sinking feeling, but still firm. I hope the rest of the nights are equally comfortable
Response from Silk & Snow
Nov 17, 2022
Hi M.F,
We are very glad to hear of your great experience so far with your new hybrid mattress! Thank you for taking the time to reach out and share your feedback with us. Here's to happy sleeping!
All the best,
Michelle
Lynne V
Verified Buyer
Egyptian Cotton Sheet Set
I purchased the Egyptian cotton sheet set in dusk grey. The color is fabulous! The sheets have a beautiful sheen, are very cooling, and are so luscious! The price for the set is very reasonable and considering the high quality, you would be remiss not to purchase. Their customer service is so helpful and pleasant. I will definitely buy more products from Silk and Snow, fantastic company and products!
Response from Silk & Snow
Nov 18, 2022
Hi Lynne,
Thank you for taking the time to write in and share your feedback with our team. We are so glad you are enjoying your new Egyptian cotton bedding and wish you many more comfy nights of cozy sleep to come!
All the best,
Michelle
Madison T
Verified Buyer
Wooden Bed Frame
This bed frame is gorgeous, sturdy and organically minimalist. When they say it requires 2 people to put it together, it does - while it fits together beautifully, certain pieces must be lined up before inserted and if yplou don't have a second set of hands, you can damage the wood.
Very happy with it and I hope to never buy a bed frame again!
Very happy with it and I hope to never buy a bed frame again!
Response from Silk & Snow
Nov 18, 2022
Hi Madison,
Thank you for taking the time to write in and share your feedback with us. We are so glad you are enjoying your new wooden bed frame with headboard and really appreciate your insight on your assembly experience. Here's to many more cozy nights ahead!
All the best,
Michelle
Sally M
Verified Buyer
Hand Knitted Weighted Blanket
Best sleep I have ever had
Response from Silk & Snow
Nov 18, 2022
Hi Sally,
We are thrilled you are sleeping so well now with your new weighted blanket! Thank you for taking the time to write in and share your feedback with our team. Wishing you many more comfy nights of happy sleep to come!
All the best,
Michelle
Penny S
Verified Buyer
Muslin Duvet Cover
Absolutely divine! Soft and comfy… perfect for a light weight blanket. Perfect with the Muslin blanket for colder nights. Love, love, love!
Response from Silk & Snow
Nov 17, 2022
Hi Penny,
We are so thrilled you are loving your new muslin duvet cover and coverlet! Thank you for taking the time to reach out. Happy sleeping!
All the best,
Michelle
Jacen B
Verified Buyer
S&S Hybrid Mattress
Had for a week and absolutely LOVE this bed.
Response from Silk & Snow
Nov 17, 2022
Hi Jacen,
We are thrilled you are loving your new hybrid mattress! Thank you for taking the time to reach out. Here's to happy sleeping!
All the best,
Michelle
Mitch R
Verified Buyer
Muslin Duvet Cover
Insanely comfortable!!! I absolutely love this duvet cover. I would have given 5 stars but the wooden buttons used for keeping it closed aren't great and will likely need repair fairly soon. Amazing material. Also, I got the vegan duvet, it's really good but it sort of bunches up together at the top, no complaints other than that been sleeping on a cloud.
Response from Silk & Snow
Nov 17, 2022
Hi Mitch,
Thank you for taking the time to write to us and for sharing your experience with your new muslin duvet cover and duvet. We appreciate your insight and will be sure to follow up with our design team accordingly. We remain available if you have any other questions or concerns please send an email to our customer service team at hello@silkandsnow.com.
Sincerely,
Michelle
john k
Verified Buyer
the duvet is very nice quality and really warm. the plush mattress is better than we expected. like sleeping on a cloud. definitely recommend. not sure we would ever go back to a regular mattress!!
Response from Silk & Snow
Nov 17, 2022
Hi John,
That is great news! We are so pleased to hear you are enjoying your new duvet and S&S mattress. We really appreciate you taking the time to write to us. Happy sleeping!
All the best,
Michelle
Lynn C
Verified Buyer
S&S Hybrid Mattress
My bed and duvet are amazing. It is really hard to get out of bed.
Response from Silk & Snow
Nov 17, 2022
Hi Lynn,
We are thrilled you are finding your new hybrid mattress and duvet to be amazing! Thank you for taking the time to write to us and for sharing your feedback with our company. Happy sleeping!
All the best,
Michelle
pleasant, b
Verified Email
Hand Knitted Weighted Blanket
I love the feel of this blanket. It is very comfortable.
I regret getting Nimbus gray. It is dull. I wish I'd gotten blue.
I regret getting Nimbus gray. It is dull. I wish I'd gotten blue.
Response from Silk & Snow
Nov 04, 2022
Hi there,
Thank you for taking the time to write in and share your feedback with our team. We are sorry that your blanket is pilling and would recommend you reach out to our customer service team as you are still within your 1 year warranty. We remain available if you have any other questions or concerns please let us know.
Sincerely,
Michelle
Guneet G
Verified Buyer
Flax Linen Pillowcase Set
This is giving that girl vibes for sure
Response from Silk & Snow
Nov 17, 2022
Hi Guneet,
We really appreciate you taking the time to share your feedback. Wishing you many more cozy nights ahead!
All the best,
Michelle
Guneet G
Verified Buyer
S&S Hybrid Mattress
I made my sister buy this mattress after sleeping on this for like a month, the BEST mattress
Response from Silk & Snow
Nov 17, 2022
Hi Guneet,
That is awesome news! Thank you for taking the time to write in and share your feedback with our team. We are so glad you are enjoying your new hybrid mattress! Happy sleeping!
All the best,
Michelle
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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