4.6
From 1
to 5
Reviews
21598
Recommend
10 / 10
TrustScore
9.29 / 10
Amanda E
Verified Buyer
Lovely mattress. On the firm side. Give it at least 30 days to see if you like it.
Response from Silk & Snow
Nov 23, 2022
Hi Amanda,
We are so pleased you are enjoying your new organic mattress! Thank you for taking the time to reach out. Happy sleeping!
All the best,
Michelle
Jessica S
Verified Buyer
Flax Linen Duvet Cover
Initially really loved the feeling and colour of our new linen sheets however now after about 2 months the fitted sheet we purchased has a habit of loosening and falling off every night. Along the sides its become very loose. We purchased for a standard queen size mattress.
Response from Silk & Snow
Nov 22, 2022
Hi Jessica,
We are very sorry that your new flax linen fitted sheet is become loose and appreciate you taking the time to reach out and share your concern. We would recommend you contact our customer service team at hello@silkandsnow.com so they may investigate this matter further to ensure everything is working as it should with your sheet. If you have any other questions or concerns please let us know.
Sincerely,
Michelle
Isabelle
Verified Email
S&S Hybrid Mattress - Twin
Matelas beaucoup trop dure pour un dormeur sur le côté, j'ai dû commencer à dormir sur le dos, car je ressens les points de pression sous la hanche et l'épaule ce qui créé de la douleur. Je songe sincèrement à retourner le matelas. Nous avons dû commander un surmatelas d'un autre compagnie de matelas en boîte et nous allons voir ce que ça donne, mais ça fait beaucoup de frais supplémentaires. Néanmoins, le service à la clientèle semble rapide et courtois. Dommage que nous n'ayons pas une seconde période d'essais, car j'aurais aimé changé pour le matelas S&S original.
Response from Silk & Snow
Nov 22, 2022
Bonjour Isabelle,
Nous vous remercions d'avoir pris le temps de nous écrire. Nous sommes désolés que votre nouveau matelas ne soit pas adapté à vos besoins et si vous souhaitez procéder à un retour pendant votre essai de 100 nuits, veuillez nous envoyer un e-mail à hello@silkandsnow.com.
Sincèrement,
Michelle
Stefan B
Verified Buyer
Upholstered Bed Frame with Headboard
Overall great bed frame for the price!
Response from Silk & Snow
Nov 23, 2022
Hi Stefan,
We are so glad you are enjoying your new bed frame with headboard! Thank you for taking the time to write to us. Here's to happy sleeping!
All the best,
Michelle
Erica S
Verified Buyer
Natural Weighted Blanket
I loved it immediately! It's so cozy and heavy and conforms exactly to your body. Amazing that it doesn't add any extra heat because I'm a hot sleeper. It's perfect to put on top of light blankets for the most comfortable sleep ever!
The quality looks and feels very very nice. The braided fabric adds a lot of depth and texture to my bedroom decor. I am being gentle with how I pick it up, though, and haven't yet washed it. I plan to treat it very delicately as I wouldn't want to pull on parts of the the weave and stretch it out.
On a bigger bed you can share it with a partner if you lay it horizontally across the top half of your bed (which I like to do so my feet don't get squished) or you can cover just one person length-wise.
The quality looks and feels very very nice. The braided fabric adds a lot of depth and texture to my bedroom decor. I am being gentle with how I pick it up, though, and haven't yet washed it. I plan to treat it very delicately as I wouldn't want to pull on parts of the the weave and stretch it out.
On a bigger bed you can share it with a partner if you lay it horizontally across the top half of your bed (which I like to do so my feet don't get squished) or you can cover just one person length-wise.
Response from Silk & Snow
Nov 23, 2022
Hi Erica,
We are thrilled you are loving your new weighted blanket! Thank you for taking the time to write in and share your awesome feedback with us. Here's to happy sleeping!
All the best,
Michelle
Marianne S
Verified Buyer
My husband and I have been having trouble sleeping for years. Tried new mattresses but still had issues. Have slept much better on these pillows and no more neck aches! Would definitely recommend them.
Response from Silk & Snow
Nov 23, 2022
Amazing, Marianne! We are so glad you are loving your new pillows and sleeping so much better. Thank you for taking the time to write to us and for sharing your great news!
All the best,
Michelle
Brendan D
Verified Buyer
Wooden Bed Frame
It's a gorgeous bed and was very easy to put together.
Response from Silk & Snow
Nov 23, 2022
Hi Brendan,
Amazing news! We are so glad you are enjoying your new wooden bed frame with headboard. Here's to many more comfy nights of cozy sleep to come!
All the best,
Michelle
Saturnin G
Verified Buyer
Couverture lestée tissée à la main
So comfortable!!
Response from Silk & Snow
Nov 23, 2022
Hi Saturnin,
We are so glad you are finding your new weighted blanket so comfortable! Thank you for taking the time to write to us and share your experience. Stay cozy!
All the best,
Michelle
Tracey S
Verified Buyer
S&S Hybrid Mattress
Disappointed but not surprised. I purchased this mattress because the description said it was the best one for plus sized people. I am morbidly obese, and I have had it less than 1 month and already the sides have caved in. I need to sleep on my side but there is not enough support, so I always wind up on my back which leads to back pain for me. It may be just wonderful for someone who is only marginally overweight, but it does not work for me.
Response from Silk & Snow
Nov 21, 2022
Hi Tracey,
We are very sorry your new mattress is not suitable for your needs and appreciate you taking the time to write in and share your feedback with our brand. If you would like to initiate a return during your 100 Night Trial, please send us an email to hello@silkandsnow.com so our customer service team can assist you with your return. We remain available if you have any other questions or concerns please let us know.
Sincerely,
Michelle
Brittany H
Verified Buyer
Egyptian Cotton Sheet Set
Soft and comfy.
Response from Silk & Snow
Nov 23, 2022
Hi Brittany,
We are thrilled you are enjoying your new Egyptian cotton bedding! Here's to happy sleeping!
All the best,
Michelle
Judith R
Verified Buyer
Down Alternative Duvet
High quality product, beautifully packaged. Has the feel of lightweight down. Will not need anything warmer than this even in our cold Northern winters. I particularly like the smooth appearance when in my duvet cover. No waffle boxes showing as in other duvets. Beautiful product. Highly recommend.
Response from Silk & Snow
Nov 23, 2022
Hi Judith,
That is great news! Thank you for taking the time to write to us and for sharing your experience with our team. Here's to many more cozy nights of happy sleep to come!
All the best,
Michelle
Michel A
Verified Buyer
Matelas S&S Hybride
Matelas correspondant au confort prévu.
Par contre, ses dimensions sont inférieures de deux centimètres, en largeur, à ce qui devrait correspondre au format King.
Par contre, ses dimensions sont inférieures de deux centimètres, en largeur, à ce qui devrait correspondre au format King.
Response from Silk & Snow
Nov 23, 2022
Bonjour Michel,
Nous vous remercions d'avoir pris le temps de nous écrire. Nous apprécions vos commentaires et ne manquerons pas de les transmettre à notre équipe car nous cherchons toujours à améliorer nos produits là où nous le pouvons.
Sincèrement,
Michelle
Christine T
Verified Buyer
Adjustable Pillow (Retail)
I really enjoy being able to adjust the fill exactly to my needs. It’s 4 and not 5 stars because I am still adjusting to the pillow and waiting to see it’s long term impact on my sleep. The hand feel of the pillow is exceptionally high quality!
Response from Silk & Snow
Nov 23, 2022
Hi Christine,
We appreciate you taking the time to write in and share your feedback with our brand. Thank you for your insight and if you find after further testing you have any questions or concerns, please reach out to our customer service team by sending us an email to hello@silkandsnow.com. Happy sleeping!
All the best,
Michelle
Elizabeth C
Verified Buyer
S&S Organic Mattress - US
When the mattress finally got here, we love it! They sent free pillows for the delay too! Happy we didn’t cancel!
Response from Silk & Snow
Nov 22, 2022
Hi Elizabeth,
We are so glad you are enjoying your new organic mattress! Thank you for taking the time to write in and share your feedback. We wish you many comfy nights of happy sleep to come!
All the best,
Michelle
Michele T
Verified Buyer
Down Duvet
The light weight down duvet was my first purchase with Silk & Snow. I'm so impressed with the quality and their customer service, that I'm now a big fan! When I first took it out of the box, I thought it was too thin. But because Silk & Snow has incredible customer service, I was able to try it to be sure. And I love it! I sleep hot so even in the colder climate, it's just right for me. Can't wait to make my next purchase! Love everything about this company.
Response from Silk & Snow
Nov 23, 2022
Hi Michele,
We are so pleased you are enjoying your new down duvet! Thank you for taking the time to write to us and for sharing your feedback. Wishing you many more comfy nights of restful sleep to come!
All the best,
Michelle
Rossana P
Verified Buyer
Flax Linen Duvet Cover
Love the combination of flax and linen
Response from Silk & Snow
Nov 23, 2022
Hi Rossana,
We are thrilled to hear you are enjoying your new flax linen bedding! Thank you for taking the time to write in and share your experience with us. Happy sleeping!
All the best,
Michelle
Georgia H
Verified Buyer
Upholstered Bed Frame with Headboard
So far it has been wonderful! Very sturdy, soft, beautiful, and well made. Easy to put together. Great condition and it shipped very quickly!
Response from Silk & Snow
Nov 21, 2022
Amazing news, Georgia! We are thrilled to hear of your awesome experience with your new bed frame with headboard. Stay cozy!
All the best,
Michelle
Jill D
Verified Buyer
Flax Linen Duvet Cover
Beautiful colour and quality of fabric.
Response from Silk & Snow
Nov 21, 2022
Hi Jill,
Thank you for taking the time to write in and share your feedback with our team. We are so glad you are enjoying your new flax linen bedding! Happy sleeping!
All the best,
Michelle
Rose K
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
Best priced linen sheets in Canada! Wonderfully soft sheets.
Response from Silk & Snow
Nov 21, 2022
Hi Rose,
We are so glad you are enjoying your new flax linen bedding! Wishing you many more comfy nights of happy sleep to come!
All the best,
Michelle
David J
Verified Buyer
Egyptian Cotton Sheet Set
The seams on the fitted sheet started to open after the second wash.
Response from Silk & Snow
Nov 18, 2022
Hi David,
Thank you for taking the time to reach out and share your experience with us. We are sorry that you are having an issue with your fitted sheet and would recommend you reach out to our customer service team to investigate this matter further. To do so, please send an email to hello@silkandsnow.com. We remain available if you have any other questions or concerns.
Sincerely,
Michelle
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
Top Rated Products
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S&S Hybrid Mattress |
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Egyptian Cotton Sheet Set |
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Adjustable Pillow (Retail... |
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