4.6
From 1
to 5
Reviews
21598
Recommend
10 / 10
TrustScore
9.29 / 10
Aline C
Verified Buyer
S&S Hybrid Mattress
Love our new mattress, comfy and cozy!
Response from Silk & Snow
Nov 10, 2022
Hi Aline,
We are so glad you are loving your new hybrid mattress! Thank you for taking the time to write to us and for sharing your feedback. Here's to happy sleeping!
All the best,
Michelle
B C
Verified Buyer
Haven’t received the mattress yet💁🏼♀️
Response from Silk & Snow
Nov 09, 2022
Hi there,
We really appreciate you taking the time to reach out and share your feedback with our company. We are very sorry for the delay in receiving your mattress and have taken a closer look at your order. We can see that it has been tendered to an authorized agent and will be delivered to you as soon as possible. Once again, we apologize for the delay and remain available if you have any other questions or concerns please send an email to our customer service team at hello@silkandsnow.com.
Sincerely,
Michelle
Kathryn G
Verified Buyer
Down Duvet
We are so happy with our purchase! We love it!!!!!!
Response from Silk & Snow
Nov 10, 2022
Hi Kathryn,
We are so glad you are loving your new down duvet! Thank you for taking the time to share your feedback with us. Happy sleeping!
All the best,
Michelle
Joyce F
Verified Buyer
Silk & Snow Natural Hand Knit Weighted Blanket
Amazing customer service and follow up care. Thank you. The blanket is perfect.
Response from Silk & Snow
Nov 10, 2022
Hi Joyce,
We are so glad to hear of your awesome experience with us. We will be sure to pass along your kudos to the customer service team. Here's to many more cozy times ahead!
All the best,
Michelle
Jason W
Verified Buyer
S&S Hybrid Mattress
My mother loves her new matress which works really well with her adjustable bed. Can highly recommend.
Response from Silk & Snow
Nov 10, 2022
Hi Jason,
That is awesome news! We really appreciate you taking the time to write to us and share your mother's experience. Stay cozy!
All the best,
Michelle
Star D
Verified Buyer
S&S Hybrid Mattress
Very comfy to sleep on.
Response from Silk & Snow
Nov 10, 2022
Hi Star,
We are so glad you are finding your new hybrid so comfy! We appreciate you taking the time to write to us. Here's to happy sleeping!
All the best,
Michelle
Kim M
Verified Buyer
Down Duvet
Love, love , love our new duvet!
Response from Silk & Snow
Nov 10, 2022
Amazing, Kim! Thank you for taking the time to reach out. We are so pleased you are loving your new down duvet!
All the best,
Michelle
Amilia C
Verified Buyer
Flax Linen Duvet Cover
Great quality for a good price! Love that the duvet cover has corner ties so things don't slip around. The zipper closure is a nice touch too. Way better than buttons in my opinion!
Response from Silk & Snow
Nov 10, 2022
Hi Amilia,
We are so glad you are enjoying your new flax linen duvet cover! Thank you for taking the time to share your insight with our company. Happy sleeping!
All the best,
Michelle
rhiannon
Verified Email
S&S Hybrid Mattress - Twin
by far the best nights sleep i've ever had, thanks to my new S&S hybrid mattress! if you're in the market for a new mattress this one is literally the BEST.
Response from Silk & Snow
Nov 10, 2022
Hi Rhiannon,
We are thrilled you are loving your new hybrid mattress! Thank you for taking the time to reach out and share your feedback with our team. Wishing you many more restful nights of happy sleep ahead!
All the best,
Michelle
Sharon W
Verified Buyer
Plush Terry Bath Mat
These towels are the size and quality that we were looking for. It’s my first purchase from Silk and Snow and I have no complaints at all. Service was prompt friendly, and efficient.I only wish they had a wider range of colours to choose from.
Response from Silk & Snow
Nov 10, 2022
Hi Sharon,
We really appreciate you taking the time to share your experience with our brand. We will be sure to share your feedback to our design team as we are always looking to enhance our products where we can. Stay cozy!
All the best,
Michelle
Cara U
Verified Buyer
S&S Hybrid Mattress
Most comfortable bed I’ve ever owned
Response from Silk & Snow
Nov 10, 2022
Hi Cara,
We are so glad to hear your new hybrid is the most comfortable mattress you've ever owned! Thank you for taking the time to reach out and share your feedback with us. Happy sleeping!
All the best,
Michelle
Marissa S
Verified Buyer
Slept on it for two days and my back hurts going to give it more time but my old mattress was definitely more comfortable
Response from Silk & Snow
Nov 08, 2022
Hi Marissa,
Thank you for taking the time to reach out and share your experience with your new hybrid mattress. In our experience it can take some time for your body to adjust to a new sleep surface before you find it comfortable. If you find that after further testing it is not suitable for your needs, please send us an email to hello@silkandsnow.com during your 100 Night Trial to initiate your return. If you have any other questions or concerns please let us know.
Sincerely,
Michelle
Amy P
Verified Buyer
Wooden Platform Bed
I want to love my purchase, but I ordered a king bed frame and received one FULL size headboard and only 3/4 of my kind size bed frame. I’ve been in contact with you and it hasn’t been resolved
Response from Silk & Snow
Nov 08, 2022
Hi Amy,
We appreciate you taking the time to reach out and share your feedback with our company. We are very sorry you received the wrong size headboard and can see you are currently in communication with our customer service team to resolve this matter swiftly. We remain available if you have any other questions or concerns please let us know.
Sincerely,
Michelle
Cristina C
Verified Buyer
Platform Bed
Very good bed frame. Easy to assemble.
Response from Silk & Snow
Nov 10, 2022
Hi Cristina,
That is great news! Thank you for taking the time to reach out and share your feedback. Stay cozy!
All the best,
Michelle
Brett R
Verified Buyer
S&S Hybrid Mattress
Was debating between this and Logan and cove, $500 cheaper and free duvet were the deciding factors. Been almost a month. Cali king is great. No complaints.
Response from Silk & Snow
Nov 10, 2022
Hi Brett,
Thank you for taking the time to write in and share your feedback with our brand. We are so glad you are enjoying your new hybrid mattress and duvet! Here's to many more nights of happy sleep to come!
All the best,
Michelle
Sally D
Verified Buyer
Down Duvet
Seriously beautiful. This lightweight duvet is a good weight for hot Sleepers. Thank you for a beautiful blanket.
Response from Silk & Snow
Nov 10, 2022
Hi Sally,
We are so glad you are enjoying your new lightweight down duvet! Thank you for taking the time to reach out and share your experience with us. Wishing you many more comfy nights ahead!
All the best,
Michelle
Sarah S
Verified Buyer
The unpacking process went smoothly, way easier than expected. It’s easily the most comfortable mattress we’ve ever slept on!
Response from Silk & Snow
Nov 09, 2022
Hi Sarah,
That is amazing news! We are thrilled to hear your new organic mattress is the most comfortable bed you've ever slept on. Thank you for taking the time to write in and share your feedback with us. Here's to many more cozy nights of happy sleep to come!
All the best,
Michelle
Dody R
Verified Buyer
S&S Hybrid Mattress
I got the best sleep on the first night with this pillow. It was great.
Response from Silk & Snow
Nov 09, 2022
Hi Dody,
We are so glad to hear you are sleeping so well now with your new pillow! Thank you for taking the time to reach out. Wishing you many more comfortable nights of happy sleep to come!
All the best,
Michelle
John J
Verified Buyer
S&S Hybrid Mattress
Good quality mattress, but it just didn’t work for us old people.
Response from Silk & Snow
Nov 09, 2022
Hi John,
Thank you for taking the time to write in and share your feedback with our company. We are sorry your mattress is not suitable for your needs and have taken a closer look at your order. We can see you have since been in communication with our customer service team to return your mattress during your 100 Night Trial. We remain available if you have any other questions or concerns please let us know.
Sincerely,
Michelle
Darcy K
Verified Email
S&S Hybrid Mattress - Twin
We received S&S Hybrid mattress quickly by courier and have been sleeping on it for about two weeks and find it very comfortable and supportive.
We are very happy with our purchase.
We are very happy with our purchase.
Response from Silk & Snow
Nov 09, 2022
Hi Darcy,
We are so pleased you are finding your new mattress comfortable and supportive. Thank you for taking the time to reach out and share your feedback with us. Wishing you many more comfy nights of restful sleep to come!
All the best,
Michelle
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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