4.6
From 1
to 5
Reviews
21598
Recommend
10 / 10
TrustScore
9.29 / 10
David O
Verified Buyer
Egyptian Cotton Sheet Set
These sheets are very soft and comfy but a bit thin for our personal liking. If you don't have an issue with thickness, these are great sheets!!!
Response from Silk & Snow
Oct 21, 2022
Hi David,
We really appreciate you taking the time to share your feedback with our team. If you find that after further testing your sheets are not suitable for you, please send us an email to hello@silkandsnow.com to initiate a return during your 100 Night Trial. If you have any other questions or concerns please let us know.
Sincerely,
Michelle
Riana R
Verified Buyer
S&S Hybrid Mattress
Have the product for 3 weeks and does not have back pain when wake up in morning. We are very happy with it
Response from Silk & Snow
Oct 21, 2022
Hi Riana,
We are so glad you are no longer waking up with back pain now that you have your new hybrid mattress! Thank you for taking the time to reach out and share your feedback with our team. Here's to happy sleeping!
All the best,
Michelle
Laura C
Verified Buyer
S&S Organic Mattress Topper
Wonderful company with exceptional customer service!
Response from Silk & Snow
Oct 21, 2022
Amazing, Laura! We are thrilled to hear this great news, thank you for taking the time to write to us and for sharing your feedback with our brand. Happy sleeping!
All the best,
Michelle
Liane L
Verified Buyer
Wooden Bed Frame
I bought this bed frame for the sustainability option and as someone who moves annually, it seemed like a good investment to take apart and put back together frequently. I may have errored however on that thought process, as it took a mallet to connect the parts and two people to assembly. I think it might be very challenging to take apart. I liked the construction, but for my purposes the tools-less design might not work any better than previous bedframes in dismantling for moving. The bed frame is also expensive, in my opinion, on par in price point with many other brands. The wood slats are the cheapest part of the frame, and I expected better quality. I’m not yet sold that I would recommend it, since I don’t find it superior to other products I’ve bought in this price range in terms of quality. The color is fantastic, exactly as appears on the website.
Response from Silk & Snow
Oct 21, 2022
Hi Liane,
We appreciate you taking the time to write in and share your feedback with your new wooden bed frame with headboard. We will be sure to share your comments to the rest of our team as we are always looking to enhance ourselves where we can. We remain availble if you have any other questions or concerns please send us an email to hello@silkandsnow.com.
Sincerely,
Michelle
Melissa S
Verified Buyer
S&S Hybrid Mattress
My mattress was delivered quickly. Once out of the plastic it was ready to sleep on right away. Getting the queen size out of the packaging on my own was even quite easy. There was a bit of a chemical smell but it was gone completely by the third day. After a few days of getting used to sleeping on an actual quality mattress I have to say it’s given me the best nights of sleep I’ve ever had. The perfect level of firm and just the right amount of soft to ensure no more bad backs. The materials are of high quality and I’m sure this mattress will be with me for years to come. I have had zero issues with the company or the mattress. I would definitely recommend them both to anyone looking to invest in a good night sleep.
Response from Silk & Snow
Oct 21, 2022
Hi Melissa,
We are so glad to hear of your positive experience with our brand. We are so pleased to hear you are having the best sleep ever with your new hybrid mattress! Wishing you many more comfy nights ahead!
All the best,
Michelle
Becky K
Verified Buyer
We are loving this mattress. This is the second one we have boughten this year for the family. Perfect firmness for a side sleeper. Fast delivery.
Response from Silk & Snow
Oct 21, 2022
Hi Becky,
We are thrilled you are loving your new S&S mattresses! Thank you for taking the time to share your feedback with our team. Here's to happy sleeping!
All the best,
Michelle
Bridget S
Verified Buyer
Adjustable Pillow (Retail)
Very comfortable and supportive.
Response from Silk & Snow
Oct 21, 2022
Awesome news, Bridget! We are very glad you are finding your new pillow comfortable and supportive. Thank you for taking the time to reach out and share your feedback with our team. Happy sleeping!
All the best,
Michelle
John L
Verified Buyer
It's comfy! I love that the filling is adjustable because I like my pillows pretty flat generally. I was able to take out as much stuffing as I needed to make it comfortable. Despite myself taking out some stuffing, I do appreciate that they send this thing PACKED with memory foam! I might make a second tiny pillow out of the remainder, in fact.
Response from Silk & Snow
Oct 21, 2022
Hi John,
We are so glad you are finding your new adjustable pillow to be comfortable. Thank you for taking the time to reach out and share your feedback with our team. Happy sleeping!
All the best,
Michelle
Patricia S
Verified Buyer
Plush Terry Bath Mat
The towels I purchased are beautiful. They are large and very fluffy. Dry well. I am following the washing instructions carefully to preserve their soft feel.
Response from Silk & Snow
Oct 21, 2022
Hi Patricia,
We are so glad to hear you are enjoying your new terry towels! Thank you for taking the time to reach out and share your feedback with our team. Wishing you many more cozy times ahead!
All the best,
Michelle
Cheryl P
Verified Buyer
S&S Hybrid Mattress
liking it so far--fear it may soften up and would like the edges a bit firmer. Easy to put in place.
Response from Silk & Snow
Oct 21, 2022
Hi Cheryl,
Thank you for taking the time to write in and share your experience with our company. We are glad you are liking your mattress so far and will be sure to share your feedback with the rest of our team as we are always looking to enhance our products where we can. We remain available if you have any other questions or concerns please email us at hello@silkandsnow.com.
Sincerely,
Michelle
Pat L
Verified Buyer
Egyptian Cotton Duvet Cover
Beautiful colour and quality!
Response from Silk & Snow
Oct 20, 2022
Hi Pat,
We really appreciate you sharing your feedback with our brand. Wishing you many more happy nights of cozy sleep to come!
All the best,
Michelle
Pat L
Verified Buyer
Down Alternative Duvet
Love this! Excellent quality.
Response from Silk & Snow
Oct 20, 2022
Hi Pat,
We are so glad you are loving your down alternative duvet! Thank you for taking the time to reach out and write to us. Stay cozy!
All the best,
Michelle
Eric M
Verified Buyer
Flax Linen Duvet Cover
I ordered 3 items that showed "in stock" (duvet, duvet cover, pillow covers). I got shipped 2 of the items (pillow covers and duvet) and was told the duvet covers would not arrive for another 2 months. If I would have known that one of the item was not in stock at the time of purchase, I would have either picked something else or shop somewhere else. Still waiting...
Response from Silk & Snow
Oct 18, 2022
Hi Eric,
Thank you for taking the time to reach out and share your concerns with us. We are very sorry for the miscommunication as we always aim to inform our customers on our website prior to purchase if an item is in stock. We will be sure to follow up with the team accordingly. If you find that you would prefer to return your duvet cover at this time, please send us an email at hello@silkandsnow.com to receive your refund. Once again, we apologize for any inconvenience and dissapointment caused by this situation. We remain available if you have any other questions or concerns please let us know.
Sincerely,
Michelle
Patricia A
Verified Buyer
Storage Bed
The bed arrived with all pieces required, well packed and earlier than promised
It is most comfortable and I love the extra storeage drawer
It is most comfortable and I love the extra storeage drawer
Response from Silk & Snow
Oct 20, 2022
Hi Patricia,
That is great news! We are thrilled you are enjoying your new storage bed. Thank you for taking the time to write in and for sharing your experience. Here's to being cozy!
All the best,
Michelle
Ellen J
Verified Buyer
Flax Linen Flat Sheet
I have finally received this though it took almost 2months. I had ordered it to use as a light covering during a very hot summer, however, it is now fall with coole nighttime temperatures and the duvet is back on the bed , so I likely won‘t actually use it til next summer. It feels light and not scratchy, I will wash it and put away for next summer.
Response from Silk & Snow
Oct 17, 2022
Hi Ellen,
Thank you for taking the time to write in and share your feedback with our company. We are sorry you have yet to receive your flax linen flat sheet and have taken a closer look at your order. We can see it has been delivered by our courier however we recommend reaching out to our customer service team to investigate this matter further with you. To do so, please send an email to hello@silkandsnow.com. If you have any other questions or concerns please let us know.
Sincerely,
Michelle
Sean H
Verified Buyer
Silk Sleep Mask
Can’t use, there is no way to adjust the size….
Response from Silk & Snow
Oct 18, 2022
Hi Sean,
Thank you for reaching out and taking the time to write in. We are sorry that your new silk sleep mask does not fit and will be sure to follow up with the team as we are always looking to enhance our products where we can for the future. If you find that your mask remain unsuitable, please contact our customer service team to initiate your return during your 100 Night Trial. To do so, send us an email at hello@silkandsnow.com. If you have any other questions or concerns please let us know.
Sincerely,
Michelle
Carol L
Verified Buyer
The only pillow brand I have seen that you can remove stuffing, store in a beautiful recyclable container and adjust as needed! Great product!!
Response from Silk & Snow
Oct 20, 2022
Hi Carol,
We are so thrilled to hear of your positive experience with your new pillow! Thank you for taking the time to reach out and share your feedback. Here's to happy sleeping!
All the best,
Michelle
Janie F
Verified Buyer
Lovely firm pillows.
Response from Silk & Snow
Oct 20, 2022
Hi Janie,
Thank you for taking the time to write in and share your feedback on your new pillows. Here's to many more restful nights ahead!
All the best,
Michelle
kyersten r
Verified Buyer
S&S Hybrid Mattress
Got the king, very supportive & a wonderful upgrade from my previous mattress. Would recommend!
Response from Silk & Snow
Oct 19, 2022
Hi Kyersten,
We are thrilled you are enjoying your new hybrid mattress! Thank you for taking the time to reach out and share your experience with our team. Wishing you many more comfy nights of happy sleep to come!
All the best,
Michelle
Karima D
Verified Buyer
Upholstered Bed Frame with Headboard
Nice looking bed
Response from Silk & Snow
Oct 19, 2022
Hi Karima,
Thank you for taking the time to reach out and share your feedback with our brand. We are so glad you are enjoying your new bed frame with headboard. Stay cozy!
All the best,
Michelle
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
Top Rated Products
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S&S Hybrid Mattress |
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Egyptian Cotton Sheet Set |
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Adjustable Pillow (Retail... |
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