4.6
From 1
to 5
Reviews
21598
Recommend
10 / 10
TrustScore
9.29 / 10
Maria S
Verified Buyer
Serviette éponge moelleuse
Beautiful towels and wash amazingly will be purchasing more !
Response from Silk & Snow
Sep 16, 2022
Hi Maria,
That is excellent news! Thank you for taking the time to reach out and share your feedback with our team. Stay cozy!
All the best,
Michelle
Denise E
Verified Buyer
S&S Custom Hybrid Mattress
Love my new hybrid mattress!
Response from Silk & Snow
Sep 16, 2022
Hi Denise,
Thank you for reaching out and taking the time to share your feedback with our brand. We are thrilled you are loving your new hybrid mattress! Wishing you many more nights of restful sleep to come!
All the best,
Michelle
Rachel A
Verified Buyer
Super comfy and I love the feel! I’m a side sleeper and it’s been really nice!
Response from Silk & Snow
Sep 16, 2022
Hi Rachel,
We are thrilled you are finding your new pillows super comfy! Thank you for taking the time to reach out and share your experience with our team. Here's to happy sleeping!
All the best,
Michelle
Debbie G
Verified Buyer
Down Alternative Duvet
Couldn’t have asked for a better process. Love the duvet.
Response from Silk & Snow
Sep 16, 2022
Hi Debbie,
We are so glad to hear you are loving your new down alternative duvet! Thank you for taking the time to reach out and share you feedback with our team. Happy sleeping!
All the best,
Michelle
Belinda F
Verified Buyer
My husband was having horrible shoulder pain even after we purchased a new quality mattress. After getting our new pillows he feels much better. I highly recommend.
Response from Silk & Snow
Sep 16, 2022
Hi Belinda,
That is awesome news! We are so glad your husband is feeling better now that you're using your new S&S pillows. Thank you for taking the time to reach out and share your feedback with our team. Happy sleeping!
All the best,
Michelle
Diana M
Verified Buyer
S&S Organic Mattress
I was waiting at home for the delivery they didn’t ring the doorbell they left away in the back in the garage side door. I had to hire to Movers to bring it in a cost me $50
Response from Silk & Snow
Sep 15, 2022
Hi Diana,
Thank you for reaching out and taking the time to share your experience with our company. We will be sure to follow up with our courier as we are always looking to enhance our services where we can. We apologize for the frustration you've experienced and if you have any other questions please let us know.
Sincerely,
Michelle
Penny J
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
The poorest quality sheets I have ever seen or touched. They have the weave and texture of burlap. No top sheet. It is not a set. I have returned it and expect a full refund. Don't buy it. Over priced and poor quality.
Response from Silk & Snow
Sep 15, 2022
Hi Penny,
Thank you for reaching out and taking the time to share your experience with our brand. We are sorry that the texture was not what you expected and understand you would prefer to return your bedding at this time. If you haven't already done so, please email our customer service team at hello@silkandsnow.com to initiate your return during your 100 Night Trial to receive your full refund. If you have any other questions or concerns please let us know.
Sincerely,
Michelle
Jenny w
Verified Buyer
Elegant, light-weighted, and warm! A good purchase.
Response from Silk & Snow
Sep 16, 2022
Hi Jenny,
We are thrilled to hear this great news! Thank you for taking the time to reach out and share your experience with your new alpaca throw. Here's to being cozy!
All the best,
Michelle
Kim H
Verified Buyer
S&S Hybrid Mattress - Custom
Love it! So comfy and very well made. Have already recommended to friends.
Response from Silk & Snow
Sep 16, 2022
Hi Kim,
That is great news to hear! Thank you so much for your recommendation and for taking the time to write in to share your feedback with our company. Stay cozy!
All the best,
Michelle
Dan H
Verified Buyer
S&S Hybrid Mattress
2 weeks in and my husband and I have no complaints with the mattress. We both have been sleeping well.
Response from Silk & Snow
Sep 16, 2022
Hi Dan,
That is awesome news to hear! Thank you for taking the time to reach out and share your experience with our team. Here's to many more nights of happy sleep to come!
All the best,
Michelle
Daniel D
Verified Buyer
S&S Hybrid Mattress
En francais svp.Merci
Response from Silk & Snow
Sep 16, 2022
Bonjour Daniel,
Merci pour les 5 étoiles ! Bons dodos !
Cordialement,
Michelle
Stormy G
Verified Buyer
S&S Mattress
This is our second Silk & Snow mattress purchase. The mattresses are super comfy - not too hard but definitely not too soft - and are easy to set up.
Response from Silk & Snow
Sep 16, 2022
Hi Stormy,
That is awesome news! Thank you for taking the time to reach out and share your experience with our brand. Wishing you many more comfortable nights of happy sleep to come!
All the best,
Michelle
Fraser G
Verified Buyer
Made in China. This information is not provided at any point before purchase.
Response from Silk & Snow
Sep 13, 2022
Hi Fraser,
We appreciate you taking the time to reach out and share your feedback with our brand. We will be sure to follow up with the team as we are always looking for ways to enhance our products and services. If you would like to return your pillows, please send us an email to hello@silkandsnow.com during your 100 Night Trial. If you have any other questions or concerns please let us know.
Sincerely,
Michelle
Janna R
Verified Buyer
Flax Linen Duvet Cover
Loving my new bed linens, best customer service!
Response from Silk & Snow
Sep 16, 2022
Hi Janna,
We are so thrilled to hear you are loving your new flax linen bedding! Thank you for taking the time to reach out and share your experience with us. Stay cozy!
All the best,
Michelle
Kayla R
Verified Buyer
Platform Bed
Good quality and reasonable price
Response from Silk & Snow
Sep 16, 2022
Hi Kayla,
Thank you for reaching out and sharing your experience with our brand regarding your new platform bed. Happy sleeping!
All the best,
Michelle
Christine G
Verified Buyer
S&S Hybrid Mattress
Très confortable livraison rapide merci
Response from Silk & Snow
Sep 16, 2022
Bonjour Christine,
Merci d'avoir pris le temps de nous faire part de vos commentaires positifs. Bons dodos !
Cordialement,
Michelle
Garnet A
Verified Buyer
S&S Hybrid Mattress
I'm only 5 weeks into the use of this mattress so this review and rating may be premature. I purchased this to replace a 3 years old 12" hybrid (mattress in a box) from a different manufacturer that was too plush. I'm a side sleeper with back and neck problems and felt a firmer mattress may help and it has too some degree. I have an adjustable bed so have been trying different positions to find the ideal combination with this Silk & Snow mattress so the verdict is still out. I'm still dealing with pain when I wake, but it is better than before.
The mattress seems to be a high quality product. The ordering and delivery process was painless.
UPDATE: I've grown to really like this mattress and I am going to keep. it.
The mattress seems to be a high quality product. The ordering and delivery process was painless.
UPDATE: I've grown to really like this mattress and I am going to keep. it.
Response from Silk & Snow
Aug 03, 2022
Hi Garnet,
We appreciate you taking the time to reach out and for sharing your experience with us. If you continue to find that your mattress is not suitable for your needs, please send us an email to hello@silkandsnow.com during your 100 Night Trial to initiate a return. Sincerely, Kaitlyn
zhenye l
Verified Buyer
Silk & Snow Natural Hand Knit Weighted Blanket
Didn’t hold up well after the initial wash.
Response from Silk & Snow
Sep 13, 2022
Hi Zhenye,
Thank you for taking the time to reach out and share your experience with our team. We are sorry you are having an issue with your weighted blanket and have taken a closer look at your order. We can see you are currently in communication with out customer service team to initiate your return during your 100 Night Trial. We remain available if you have any other questions or concerns please let us know.
Sincerely,
Michelle
Kim L
Verified Buyer
Muslin Duvet Cover
Soooo soft! Im absolutely in love.
Response from Silk & Snow
Sep 16, 2022
Hi Kim,
Fantastic news! We are so glad you are loving your new muslin duvet cover. Thank you for taking the time to reach out and share your experience with us. Here's to happy sleeping!
All the best,
Michelle
Elizabeth G
Verified Buyer
Wool Dryer Balls
just love this new mattress that we purchased for our RV. It is like sleeping on a marshmellow in total comfort. Also got a duvet and duvet cover which arer also beautiful and very good quality. We couldn't be happier with our purchase.
Response from Silk & Snow
Sep 16, 2022
Hi Elizabeth,
We are so glad you are enjoying your new products from us! Thank you for reaching out to share this great news. Happy sleeping!
All the best,
Michelle
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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