4.6
From 1
to 5
Reviews
21598
Recommend
10 / 10
TrustScore
9.29 / 10
Chelsea K
Verified Buyer
These are like hotel pillows but better!
Response from Silk & Snow
Sep 13, 2022
Fantastic news, Chelsea! Thank you for sharing your feedback regarding your new pillows. Here's to many more nights of cozy sleep to come!
All the best,
Michelle
David B
Verified Buyer
S&S Hybrid Mattress
This mattress is perfect! Just the right amount of firmness.
Response from Silk & Snow
Sep 13, 2022
Hi David,
That is fantastic news! Thank you for taking the time to share your feedback with our company. We are so glad you find your new mattress perfect and wish you many comfortable nights of restful sleep to come!
All the best,
Michelle
Robin D
Verified Buyer
S&S Hybrid Mattress
Very nice and comfy bed that's for sure.
The only thing was the frame for the bed already broke one of the legs broke off.
The only thing was the frame for the bed already broke one of the legs broke off.
Response from Silk & Snow
Sep 13, 2022
Hi Robin,
Thank you for taking the time to reach out and share your experience with our brand. We are sorry one of your legs broke off your bed frame and we recommend you reach out to our customer service team to investigate this matter further. To do so, please send us an email to hello@silkandsnow.com. We remain available if you have any other questions or concerns please let us know.
Sincerely,
Michelle
Lena P
Verified Buyer
Wool Dryer Balls
Love! Very quiet in the dryer but get the job done!
Response from Silk & Snow
Sep 13, 2022
Hi Lena,
We are so glad to hear you are enjoying your wool dryer balls. Thank you for taking the time to share your feedback with our team. Stay cozy!
All the best,
Michelle
ZOE P
Verified Buyer
I tried these pillows at a friend’s house and couldn’t stop thinking about them! Immediately bought two of the king size for my bed at home and have zero regrets. These pillows are soft but with substance! Ideal support and absolutely no weird foam smell.
Response from Silk & Snow
Sep 13, 2022
Hi Zoe,
We are thrilled to hear this awesome feedback! Thank you so much for reaching out and taking the time to share your experience. Here's to many more restful nights of cozy sleep to come!
All the best,
Michelle
Holly A
Verified Buyer
Wool Dryer Balls
They work great!
Response from Silk & Snow
Sep 13, 2022
Hi Holly,
That is great to hear! Thank you for reaching out and taking the time to review your new dryer balls. Here's to being cozy!
All the best,
Michelle
Michael H
Verified Buyer
S&S Organic Mattress
A wonderful mattress. Just the right balance of support and comfort. Knowing it is made of organic, natural materials is important to us. We believe this mattress is as comfortable as a very expensive mattress from London, that we slept on recently in a hotel. Its amazing how the compact packaging method is able to hold the full mattress, but it does.
Response from Silk & Snow
Sep 13, 2022
Hi Michael,
We are thrilled to hear this awesome news! Thank you for taking the time to write in and share your feedback. Wishing you many more cozy nights of restful sleep ahead!
All the best,
Michelle
Stephen S
Verified Buyer
Good quality and love the fit
Response from Silk & Snow
Sep 13, 2022
Hi Stephen,
We are so glad to hear you love your new terry bathrobe! Thank you for taking the time to reach out and share your feedback with our team. Stay cozy!
All the best,
Michelle
John P
Verified Buyer
S&S Hybrid Mattress
Great
Response from Silk & Snow
Sep 13, 2022
Awesome news, John! Thank you for taking the time to reach out and share your feedback with our company. Here's to happy sleeping!
All the best,
Michelle
Mohamed M
Verified Buyer
Wooden Upholstered Headboard
Good product, simple, easy to assemble within minutes. But only problem for giving one star less, instructions sheet was not in the carton. Spent some looking for it, frustrating as my sons family was coming the next day. No downloadable manual on their website either. Call the next day, they open at 9am. Very responsive staff, they emailed me in minutes. Got it assembled in less than an hour. Over all a good/sturdy product. Got it only a few weeks ago. Will have to wait and see how it performs.
Response from Silk & Snow
Sep 13, 2022
Hi Mohamed,
We appreciate you taking the time to write in and share your insight with our brand. We will be sure to follow up with the team as we are always looking to enhance our products and services where we can. We remain available if you have any other questions or concerns please let us know.
Sincerely,
Michelle
Jessica D
Verified Buyer
Flax Linen Duvet Cover
We love the duvet cover! The soft linen fabric is amazing. This is my first zipper closure duvet cover and it just makes so much more sense. All in all, I would definitely recommend.
Response from Silk & Snow
Sep 13, 2022
Hi Jessica,
We are so glad to hear this news! Thank you for taking the time to reach out and for your recommendation. Happy sleeping!
All the best,
Michelle
Keith O
Verified Buyer
Wool Dryer Balls
So much QUIETER than tennis balls while bouncing around in the dryer. Softer and cleaner too.
Response from Silk & Snow
Sep 13, 2022
Hi Keith,
That is great news! Thank you for taking the time to reach out and share your feedback with your new wool dryer balls. Here's to being cozy!
All the best,
Michelle
Julia C
Verified Buyer
S&S Mattress
Second mattress I get with Silk and Snow. Very comfortable. Only down side : they delivered it without informing me at all of the date etc. Found it out when I came home one evening in the main entrance of my building … and had to carry everything by myself (I am a tiny woman)
Response from Silk & Snow
Sep 13, 2022
Hi Julia,
Thank you for taking the time to reach out and write to us. We appreciate your insight and will be sure to inform our team as we are always looking to enhance our services where we can. We remain available if you have any other questions or concerns please let us know by sending an email to our customer service team at hello@silkandsnow.com.
All the best,
Michelle
Linda D
Verified Buyer
S&S Mattress
Very happy
Response from Silk & Snow
Sep 13, 2022
Hi Linda,
That is great news! Thank you for taking the time to reach out and share your experience with our brand. Happy sleeping!
All the best,
Michelle
Byron W
Verified Buyer
S&S Organic Mattress
Not sure what to say…. We love the eco-sensitive materials. The mattress appears to be an excellent mattress for folks who like a really firm mattress. But it’s too firm for us. Either my wife or I are bailing on the mattress at least half the time and head for our guest bed before morning.
I wish there was a standardized firmness metric. The web site describes it as “medium-firm mattress”. That’s open to lots of interpretation. My interpretation, at least, is that it’s firmer than that.
I wish there was a standardized firmness metric. The web site describes it as “medium-firm mattress”. That’s open to lots of interpretation. My interpretation, at least, is that it’s firmer than that.
Response from Silk & Snow
Sep 13, 2022
Hi Byron,
We appreciate you taking the time to reach out and share your experience with our company. We understand that your mattress feels firmer than you anticipated and we will be sure to follow up with our team. If you find that after further testing your mattress is not suitable for your needs, please email us at hello@silkandsnow.com to initiate a return during your 100 Night Trial. We remain available if you have any other questions or concerns please let us know.
Sincerely,
Michelle
Ashley F
Verified Buyer
Storage Bed
Fiberboard particles everywhere, seam in te back, not shown in photo, the storage portion rests on the floor, and when I spoke with customer service about returning it will be $300 (which should be more clear on the website). I have never left a negative review, but my unfortunate experience with Silk & Snow left me a very disappointed customer.
Response from Silk & Snow
Sep 09, 2022
Hi Ashley,
Thank you for taking the time to reach out and share your feedback with our company. We are very sorry for this negative experience you have had with us and will be sure to follow up with the team as we are always looking to enhance our products and services. We have taken a closer look at your order and can see you are in communication with our customer service team to return your Storage Bed. Once again, we apologize for this dissapointing experience and we remain available if you have any other questions or concerns please let us know.
Sincerely,
Michelle
Sandy W
Verified Buyer
Egyptian Cotton Duvet Cover
Great quality! Love the color and zipper in duvet! Wish you made pillow shams to match!
Response from Silk & Snow
Sep 13, 2022
Hi Sandy,
Thank you for taking the time to reach out and share your feedback with our brand. We will be sure to follow up with the team as we are always looking for ways to enhance our products where we can. Here's to happy sleeping!
All the best,
Michelle
Sandy W
Verified Buyer
Egyptian Cotton Pillowcase Set
Love the quality!
Response from Silk & Snow
Sep 13, 2022
Hi Sandy,
We are thrilled to hear this great news! Thank you for taking the time to reach out and share your feedback with our team. Stay cozy!
All the best,
Michelle
Karyne T
Verified Buyer
Matelas plus dur que je croyais mais très confortable. Je suis très satisfaite de mon achat . Je recommande sans hésitation .
Response from Silk & Snow
Sep 13, 2022
Bonjour Karyne,
Merci d'avoir pris le temps de nous écrire et de partager vos commentaires positifs. Bons dodos !
Cordialement,
Michelle
Seda K
Verified Buyer
S&S Hybrid Mattress
We lovedd this bed! The only issue was with the shipment. It took quite some time for us to receive the mattress because of Fedex. Silk and Snow couldn’t really help us with tracking. But the product itself is great!
Response from Silk & Snow
Sep 13, 2022
Hi Seda,
Thank you for taking the time to reach out and share your experience with our brand. We are thrilled you are loving your new hybrid mattress! Wishing you many more nights of restful sleep to come!
All the best,
Michelle
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
Top Rated Products
|
S&S Hybrid Mattress |
|
|
Egyptian Cotton Sheet Set |
|
|
Adjustable Pillow (Retail... |
|
Facebook
RaveCapture Commitment
RaveCapture transforms how businesses collect and showcase customer experiences. We take authenticity seriously and only allow 100% verified buyer reviews and UGC.
Guarantee
- RaveCapture Companies Are Held Accountable
- All Reviews Are Verified Customers
- Negative Reviews Can Never Be Deleted
With RaveCapture, you’re not just managing a reputation — you’re sharing the voice of your raving fans.
