4.6
From 1
to 5
Reviews
21598
Recommend
10 / 10
TrustScore
9.29 / 10
Laura S
Verified Buyer
Egyptian Cotton Sheet Set
We don't like the way there isn't elastic to keep the fitted sheet on the bed. It keeps slipping off.
Response from Silk & Snow
Jun 18, 2022
Hi Laura,
Thank you for sharing your feedback with your egyptian cotton sheet set. If you find that after further testing your fitted sheet remains unsuitable, please reach out during your 100 Night trial to initiate a return by emailing us at hello@silkandsnow.com. We remain available if you have any other questions or concerns please let us know.
Sincerely,
Michelle
Mireille D
Verified Buyer
Silk Pillowcase
Good quality, beautiful colors, super soft! Love it!
Response from Silk & Snow
Jun 17, 2022
Hi Mireille,
Thank you so much for reaching out and sharing your great news! We are thrilled to hear that you are enjoying your silk pillowcase. Happy sleeping! All the best, Kaitlyn.
Debbie P
Verified Buyer
Flax Linen Duvet Cover
The product, excellent, better than I expected, the service, easy peasy. Returns? Painless......that's my experience from one who doesn't often review.
Response from Silk & Snow
Jun 17, 2022
Hi Debbie,
We’re thrilled that you’re enjoying your new flax linen duvet cover! Thank you so much for reaching out to us with this feedback. Here’s to happy sleeping! All the best, Kaitlyn.
victoria b
Verified Buyer
S&S Organic Mattress Topper
delivered sooner than expected, excellent quality--i love my mattress topper!
Response from Silk & Snow
Jun 17, 2022
Hi Victoria,
Thank you for writing in and sharing your feedback with us! We’re so happy that you’re enjoying your S&S organic mattress topper. Wishing you many more comfortable nights of happy sleep to come! All the best, Kaitlyn
Jhonathan V
Verified Buyer
S&S Hybrid Mattress
Good quality and very comfortable mattress
Response from Silk & Snow
Jun 17, 2022
Hi Jhonathan,
We’re so glad to hear that you’re enjoying your S&S hybrid mattress! Thank you for taking the time to reach out to us. Happy sleeping! All the best, Kaitlyn.
richard d
Verified Buyer
Adjustable Pillow (Retail)
very comfortable , excellent down filled replacement
Response from Silk & Snow
Jun 17, 2022
Hi Richard,
We’re so glad that you’re enjoying your new pillow! Thank you for taking the time to write to us. All the best, Kaitlyn.
Noami L
Verified Buyer
Egyptian Cotton Sheet Set
Great big comfy sheets!
Response from Silk & Snow
Jun 17, 2022
Hi Noami,
Thank you for taking the time to share your feedback with us. We’re so happy that you’re enjoying your new Egyptian cotton sheet set! Stay cozy! All the best, Kaitlyn
Katherine P
Verified Buyer
S&S Organic Mattress
We love our new mattress! It is firm but is soft gives enough for the hips of a side sleep.
Response from Silk & Snow
Jun 17, 2022
Fantastic news, Katherine! We’re so thrilled to hear that you’re loving your new organic mattress. Thank you for writing in to share your experience with us. Stay cozy! All the best, Kaitlyn.
Carol Y
Verified Buyer
Surmatelas organique
Great product. Excellent experience.
Response from Silk & Snow
Jun 17, 2022
Hi Carol,
Thank you so much for reaching out to us to share this feedback! We are so glad that you are enjoying your new S&S organic mattress topper. Happy sleeping! All the best, Kaitlyn.
Dennis O
Verified Buyer
S&S Organic Mattress Topper
excellent mattress topper very comfortable my wife's hip and back pain are much improved couldn't be happier
Response from Silk & Snow
Jun 17, 2022
Fantastic news, Dennis! We are so thrilled to hear that your new mattress topper has helped to alleviate your wife’s shoulder and back pain. Thank you for writing in to share your experience with us! Wishing you many more restful nights of comfortable sleep to come! All the best, Kaitlyn
Michelle C
Verified Buyer
S&S Hybrid Mattress
Excellente nuit
Response from Silk & Snow
Jun 18, 2022
Bonjour Michelle
Nous sommes ravis d'entendre votre commentaire positif! Merci d'avoir pris le temps de nous écrire. Bons dodos !
Cordialement,
Michelle
Michelle C
Verified Buyer
S&S Mattress
Mon fils aime ce matelas plus moelleux
Response from Silk & Snow
Jun 18, 2022
Bonjour Michelle,
Nous sommes ravis d'entendre vos commentaires positifs! Nous sommes ravis que votre fils apprécie son matelas S&S. Bons dodos !
Cordialement,
Michelle
Michelle C
Verified Buyer
Wool Dryer Balls
Très utiles
Response from Silk & Snow
Jun 18, 2022
Bonjour Michelle,
Nous sommes heureux que vous appréciez vos nouvelles boules de séchage!
Cordialement,
Michelle
Michelle C
Verified Buyer
Flax Linen Duvet Cover
Très confortable
Response from Silk & Snow
Jun 18, 2022
Bonjour Michelle,
Merci d'avoir pris le temps de nous écrire. Merci d'avoir pris le temps de nous écrire. Nous sommes ravis que vous soyez confortable! Bons dodos !
Cordialement,
Michelle
Michelle M
Verified Buyer
S&S Hybrid Mattress
I am finally sleeping all night. I do not wake up stiff and sore.
Response from Silk & Snow
Jun 17, 2022
That’s great news Michelle! We’re so happy to hear that your new S&S hybrid mattress has improved your quality of sleep. Thank you for reaching out to us to share your experience. Happy sleeping! All the best, Kaitlyn
Tracy
Verified Email
S&S Mattress - Twin XL
So far my son loves his new matress. He now falls asleep within minutes instead of tossing and turning sometime for up to an hour.
Response from Silk & Snow
Jun 14, 2022
That is great news, Tracy! Thank you for reaching out to share your feedback with the team. Here's to happy sleeping!
All the best,
Michelle
L S
Verified Buyer
I bought the wooden bed, hybrid mattress and the muslin robe. The bed is awesome - Japanese style with no additional screws to put in. The headboard is a little small but not a big deal. The mattress looks great and although on the firmer side originally it has softened a tad and I think it’s perfect. The robe was so soft and cozy without being too hot or too light. The only issue I’ve had has been crazy threads and snags every where. I reached out and was told this no’s normal - but what let me continue on without returning it was there annual warrantee they have in place. Going to keep on wearing the robe and if gets worse - I will reach out. So with that A plus.
Response from Silk & Snow
Jun 17, 2022
Hi L,
Thank you for your feedback on the muslin bathrobe. We’re always looking for ways to enhance our products for the future and appreciate your insight. As you mentioned, our team is here to help in case anything happens and you need to submit a warranty claim, please reach out to our customer service team by emailing hello@silkandsnow.com. Sincerely, Kaitlyn.
Jocelyne f
Verified Buyer
S&S Organic Mattress
Absolutely wonderful! A perfect balance of support and comfort allowing ease of movements,which does not disturb the support and comfort of our partner.
Response from Silk & Snow
Jun 17, 2022
Hi Jocelyne,
That’s wonderful news! We’re so thrilled that you’re loving your new organic mattress. Thank you for taking the time to reach out and share your experience! Wishing you many more restful nights of comfortable sleep to come! All the best, Kaitlyn.
Eric M
Verified Buyer
S&S Hybrid Mattress
very pleased for first week.
Response from Silk & Snow
Jun 17, 2022
Hi Eric,
Thank you for taking the time to write to us and share your experience. We’re so glad to hear that you’re enjoying your new S&S hybrid mattress! Happy sleeping! All the best, Kaitlyn.
Philip K
Verified Buyer
Wooden Bed Frame
Beautiful bed frame! Shipping was quick, bed was fairly easy to assemble, and we love the look of the wood. One of the corner pieces and one of the centre support legs did not slide seamlessly together, so some work was required in order to have them to fit together nicely. Asides from that, great bed frame and happy with our purchase.
Response from Silk & Snow
Jun 15, 2022
Hi Phillip,
Thank you so much for your feedback, we will be sure to follow up with the team and share your feedback. We’re happy to hear that you are happy with your wooden bed frame! Happy sleeping! All the best, Kaitlyn.
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
Top Rated Products
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S&S Hybrid Mattress |
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Egyptian Cotton Sheet Set |
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