4.6
From 1
to 5
Reviews
21598
Recommend
10 / 10
TrustScore
9.29 / 10
Cathy W
Verified Buyer
Bought a set of four turkish bath, hand and face towels as a gift for my daughter’s wedding shower. They were exactly what she had on her registry and she cannot wait to use them. From purchase to delivery— great service.
Response from Silk & Snow
Jun 12, 2022
That is excellent news, Cathy! We are happy to hear your gift was a success and that the entire shopping experience was enjoyable. Thank you for taking the time to write in and share your feedback with us.
All the best,
Michelle
Matthew S
Verified Email
I just wanted to thank you for making a well made comfortable affordable organic mattress. I was severely mold poisoned 7 or 8 years ago and ever since I've developed a heightened sensitivity to chemicals. I can detect mold and chemicals almost immediately by how my body reacts. Unfortunately this has made sleeping on mattresses virtually impossible for me without it having negative side effects the next morning like foggy brain, swollen lips, body aches, etc due to the chemicals used in pretty much all mattresses. I tried 6 or 7 different mattresses in the last 7 or 8 years hoping to find one I could afford that I could sleep on and not have a reaction to. I tried mattresses with all the different certifications for being "Safe" but I would still have negative reactions. It was either the chemicals in the memory foam or the flame retardants. After purchasing a new mattress and still having reactions over and over again, my only solution was to have a food grade plastic between me and my mattress to block the chemicals. Needless to say this was not comfortable or ideal but I at least woke up the next day without having a reaction. Some of the mattresses were so bad that within hours my lips would start to tingle and swell. It was a nightmare in the summer time as it slept very hot.
Organic mattresses at the time were just too expensive for me costing many thousands of dollars when this first happened. Then I happened to see your mattress advertised and it was affordable, organic and made in Canada! I was excited to try it and hope that it would finally solve my issues of being able to sleep on a healthy organic comfortable mattress. I gave it 24 hours to fully expand and the moment I laid on it, I was impressed by the quality construction and comfort level. After trying it for over a week now, I am happy to say this is the first mattress that has allowed me to sleep on with no allergic reactions and I am so impressed!! Thank you for finally giving me a regular nights sleep back and I now look forward again to going to sleep in a comfortable bed again. You don't realize how much you miss that when it's gone.
Organic mattresses at the time were just too expensive for me costing many thousands of dollars when this first happened. Then I happened to see your mattress advertised and it was affordable, organic and made in Canada! I was excited to try it and hope that it would finally solve my issues of being able to sleep on a healthy organic comfortable mattress. I gave it 24 hours to fully expand and the moment I laid on it, I was impressed by the quality construction and comfort level. After trying it for over a week now, I am happy to say this is the first mattress that has allowed me to sleep on with no allergic reactions and I am so impressed!! Thank you for finally giving me a regular nights sleep back and I now look forward again to going to sleep in a comfortable bed again. You don't realize how much you miss that when it's gone.
Response from Silk & Snow
Jun 12, 2022
Hi Matthew,
That is fantastic news! Thank you so much for letting us know you have finally found the right mattress for your needs and we are so glad that you are sleeping better now on your new organic mattress. Wishing you many more comfortable nights of restful sleep to come!
All the best,
Michelle
Samantha P
Verified Buyer
Muslin Quilt
This quilt is soo soft and cozy. The first day I had it on my bed; I stayed in bed wrapped in it. I love it so much
Response from Silk & Snow
Jun 12, 2022
Awesome news, Samantha! Thank you for sharing your feedback on your new muslin quilt. We are thrilled to hear you are loving it! Stay cozy!
All the best,
Michelle
Debbie W
Verified Buyer
Surmatelas organique
We love the latex mattress topper! We bought it to add a little softness to our firm bed and it works beautifully!
Response from Silk & Snow
Jun 12, 2022
Hi Debbie,
Thank you for taking the time to reach out and share your experience with us! We are so glad you are loving your new organic mattress topper. Wishing you many more comfortable nights of happy sleep to come!
All the best,
Michelle
Luiz D
Verified Buyer
S&S Organic Mattress
The mattress is not as firm as advertised.
I bought a twin mattress which is at the firmness I was expecting the queen to be. The queen doesn't have nearly as much support as the twin. I'm disappointed.
Not worth the cost in my opinion.
I bought a twin mattress which is at the firmness I was expecting the queen to be. The queen doesn't have nearly as much support as the twin. I'm disappointed.
Not worth the cost in my opinion.
Response from Silk & Snow
Jun 12, 2022
Hi Luiz,
Thank you for reaching out to share your feedback with your queen size organic mattress. We are sorry that the feel is not the same as your twin size and will be sure to follow up with the team. If you would like to ensure everything is working out as it should with your new mattress please contact our customer service team by emailing us at hello@silkandsnow.com. However, if you would like to proceed with a return, please email us to initiate it within your 100 Night Trial. We remain available if you have any other questions or concerns.
Sincerely,
Michelle
Cavan L
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
I initially had an issue with a hole in one of my pillow cases, and contacted customer service immediately. I dealt with Karissa and get responses were prompt and professional; the issue read resolved in less than a, and the service was above and beyond my expectations.
The sheets were a little different than what I'm used to, but are truly delightful, and have made it more difficult than ever to want to get out of bed.
The sheets were a little different than what I'm used to, but are truly delightful, and have made it more difficult than ever to want to get out of bed.
Response from Silk & Snow
Jun 11, 2022
Hi Cavan,
Thank you so much for taking the time to write to us. We are so glad to hear that your issue was resolved promptly and that you are enjoying your new flax linen bedding. Stay cozy!
All the best,
Michelle
Linda H
Verified Buyer
Super soft and cozy!
Amazing quality.
Amazing quality.
Response from Silk & Snow
Jun 11, 2022
Hi Linda,
We are so glad to hear you are enjoying your new Alpaca Throw! Thank you for taking the time to write in to share your feedback. Here's to being cozy!
All the best,
Michelle
danny m
Verified Buyer
S&S Hybrid Mattress
So far so good! Sleeping great and at the right temperature
Response from Silk & Snow
Jun 11, 2022
Awesome news, Danny! We are so glad you are sleeping so well on your new hybrid mattress. Thank you for taking the time to reach out and share your experience with us. Here's to many more happy nights of restful sleep to come!
All the best,
Michelle
Brad M
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
Takes time getting use to. Going from cotton sheets to linen, but they do get more comfortable over time.
Response from Silk & Snow
Jun 11, 2022
Hi Brad,
Thank you for taking the time to write to us and for sharing your experience with our team. We are glad to hear your flax linen is getting more comfortable over time and appreciate your insight. Stay cozy!
All the best,
Michelle
Brad M
Verified Buyer
Flax Linen Flat Sheet
Takes time to get use to. Going from cotton to Linen. They do get more comfortable over time.
Response from Silk & Snow
Jun 11, 2022
Hi Brad,
Thank you for taking the time to write to us and for sharing your experience with our team. We are glad to hear your flax linen is getting more comfortable over time. Stay cozy!
All the best,
Michelle
Renata K
Verified Buyer
S&S Organic Mattress
Excellent customer service!
I am also very pleased with my new mattress. Highly recommend.
I am also very pleased with my new mattress. Highly recommend.
Response from Silk & Snow
Jun 11, 2022
Awesome, Renata! We are so glad to hear of your experience with our brand. Thank you for taking the time to write to us. Here's to happy sleeping!
All the best,
Michelle
Thomas P
Verified Buyer
Very impressed with Silk and Snow. The organic mattress is extremely comfortable. We also bought the Egyptian cotton bedsheets and the pillows. We absolutely love everything. Even the packaging is nicely done.
Congrats! We are fans.
Congrats! We are fans.
Response from Silk & Snow
Jun 11, 2022
Hi Thomas,
That is excellent news! Thank you so much for reaching out to share this great feedback. Wishing you many more comfortable nights of restful sleep to come!
All the best,
Michelle
Liz S
Verified Buyer
Adjustable Pillow (Retail)
So far this pillow has been great. I had been experiencing bad neck pain from sleeping weird on my old pillow. I have removed some of the filling as I tend to sleep on a combo of side, stomach and back and this seems to be helping. I'm still playing with the idea of adding more back in, but I like the customizability of this pillow. Filling is a chopped memory foam and is pretty comfortable.
Response from Silk & Snow
Jun 11, 2022
Hi Liz,
We are so glad you are enjoying your new pillow! Thank you for reaching out and sharing this great news. Happy sleeping!
All the best,
Michelle
Nikta H
Verified Buyer
Wooden Bed Frame
The Best design, quality & workmanship. Best customer service. Smooth and fast delivery. I’m loving it!
Response from Silk & Snow
Jun 11, 2022
Hi Nikta,
We are so glad to hear of your awesome experience with our brand. Thank you for reaching out and taking the time to write to us. Here's to being cozy!
All the best,
Michelle
Paula V
Verified Buyer
Disappointed. This blanket is polyester filled. It's going back.
Response from Silk & Snow
Jun 10, 2022
Hi Paula,
We are sorry for the dissapointing experience you have had with our brand. We understand your muslin quilt is not what you expected and we have taken a look at your order and can see that you have reached out to our customer service team to initiate a return. We remain available if you have any questions or concerns please let us know by emailing hello@silkandsnow.com.
Sincerely,
Michelle
Shannon M
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
I don't think I"ll ever own another pair of sheets. This is my second pair (in add't to a weighted blanket) and I look to grow my collection of linen sheets. Thank you for a lovely product.
Response from Silk & Snow
Jun 11, 2022
Amazing news, Shannon! We are so glad to hear you have found your go-to flax linen bedding and we really appreciate your continued support. Wishing you many more cozy nights of happy sleep ahead!
All the best,
Michelle
Mary A
Verified Buyer
S&S Hybrid Mattress
Great mattress- easy to set up. Will buy my nest mattress from here.
Response from Silk & Snow
Jun 11, 2022
Hi Mary,
We are so glad to hear this great news! Thank you for taking the time to write in and share your feedback with us. Happy sleeping!
All the best,
Michelle
Janice J
Verified Buyer
Mattress Protector
We are loving our new mattress cover. It’s light, cool and fits well.
Response from Silk & Snow
Jun 11, 2022
Hi Janice,
We are so glad to hear you are loving your new protector! Thank you so much for writing in to share your experience with us. Stay cozy!
All the best,
Michelle
Emily G
Verified Buyer
Adjustable Pillow (Retail)
I've tried every kind of pillow there is—this is the winner! I LOVE that it's customizable. It's smooshy AND supportive. The cover is super soft and well made. And the packaging is irresistible—I don't know what I'm going to do with it, but I couldn't send it to recycling just yet.
Response from Silk & Snow
Jun 11, 2022
Hi Emily,
We are thrilled to hear you have finally found a winner! Thank you for taking the time to reach out to share your feedback on your new pillow. Wishing you many more comfortable nights of cozy sleep to come!
All the best,
Michelle
Nancy S
Verified Buyer
S&S Hybrid Mattress
Very comfortable
Response from Silk & Snow
Jun 11, 2022
Awesome, Nancy! We are pleased to hear you are enjoying your new hybrid mattress. Thank you for taking the time to reach out. Stay cozy!
All the best,
Michelle
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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