4.6
From 1
to 5
Reviews
21598
Recommend
10 / 10
TrustScore
9.29 / 10
Erin B
Verified Buyer
Egyptian Cotton Sheet Set
These sheets are soft, crisp, and light as a feather. I've washed them several times and they haven't shrunk, and they have retained their shape. New favourite sheets! I love them!
Response from Silk & Snow
Jun 10, 2022
Hi Erin,
Thank you for reaching out to share this good news! We are so glad you are loving your new egyptian cotton sheet set. Thank you for taking the time to share your awesome feedback. Happy sleeping!
All the best,
Michelle
Arianne C
Verified Buyer
Silk Sleep Mask
Comfortable and fits my head well
Response from Silk & Snow
Jun 07, 2022
Hi Arianne,
We are so glad you are finding your new silk sleep mask so comfortable! Thank you for taking the time to write in. Happy sleeping!
All the best,
Michelle
VANESSA C
Verified Buyer
Egyptian Cotton Sheet Set
The sheets are rough and scratchy. Disappointed that there is a thin elastic around bottom sheet
Response from Silk & Snow
Jun 07, 2022
Hi Vanessa,
Thank you for reaching out and sharing your feedback with the team. We are sorry you do not find your new egyptian cotton sheets suitable and we typically recommend to try and wash the sheets as this should soften up the fibres and make the fabirc smoother. However, we have taken a look into your order and can see you have contacted our customer service team to initiate your return during your 100 Night Trial instead. If you have any other questions or concerns please let us know by emailing hello@silkandsnow.com
Sincerely,
Michelle
john h
Verified Buyer
Haven’t opened yet good so far
Response from Silk & Snow
Jun 10, 2022
Hi John,
Thank you for reaching out and sharing your feedback with us! We are glad to know everything is good so far and we look forward to you trying out your new bed. Happy sleeping!
All the best,
Michelle
Frances M
Verified Buyer
Hand Knitted Weighted Blanket
Great gift. My mom would not have bought this for herself but has benefited from it. No glass beads is really nice as I've had other blankets leak.
Response from Silk & Snow
Jun 07, 2022
Hi Frances,
Thank you for reaching out and sharing this awesome feedback! We are so glad your gift was a success. Stay cozy!
All the best,
Michelle
Michelle
Verified Email
S&S Hybrid Mattress - Twin
Such a well made bed, it will last a long time. Not as soft as I wanted it to be, but I have had the best sleeps ever since purchasing, so I'm a very happy customer!!!
Response from Silk & Snow
Jun 07, 2022
Hi Michelle,
We are so glad to hear you are extremely happy with your new hybrid mattress! Thank you for taking the time to write to us. Here's to being cozy!
All the best,
Michelle
Michelle T
Verified Buyer
S&S Hybrid Mattress
It's a really well made bed, will last a long time. Not as soft as I wanted, but I'm having the best sleeps ever since purchasing it, so I'm extremely happy with it!!!
Response from Silk & Snow
Jun 07, 2022
Hi Michelle,
We are so glad to hear you are extremely happy with your new hybrid mattress! Thank you for taking the time to write to us. Here's to being cozy!
All the best,
Michelle
Hugo B
Verified Buyer
Adjustable Pillow (Retail)
Perfect pillow!!
Response from Silk & Snow
Jun 07, 2022
Hi Hugo,
We are thrilled to hear this good news! Wishing you many more comfortable nights of happy sleep to come!
All the best,
Michelle
Maureen S
Verified Buyer
Egyptian Cotton Sheet Set
Incredibly soft luxurious sheets. Highly recommend!
Response from Silk & Snow
Jun 07, 2022
Hi Maureen,
We are so pleased to hear you are loving your new egyptian cotton sheets! Thank you for taking the time to reach out and share your experience. Stay cozy!
All the best,
Michelle
Karen G
Verified Buyer
Adjustable Pillow (Retail)
Love the pillow. Bought one for me and one for my husband. It’s great as we both like different lofts to our pillows. So easy to modify. Very comfy!
Response from Silk & Snow
Jun 07, 2022
Hi Karen,
We are so glad to hear you are both loving your new pillows! Thank you for taking the time to reach out and share the good news. Happy sleeping!
All the best,
Michelle
Andrei S
Verified Email
S&S Mattress - Twin XL
I can't review the mattress sine I never received it (as of today it is a week late). However, the customer service is useless and not competent to give me a date when I may receive it.
Don't buy from this company if you don't intend to spend 4 days waiting for the mattress to arrive.
Don't buy from this company if you don't intend to spend 4 days waiting for the mattress to arrive.
Response from Silk & Snow
Jun 10, 2022
Hi Andrei,
We are very sorry for the negative experience you have had with our company. We understand the frustration you experienced when a delay occured and disrupted the delivery time frame. We have taken a look at your order and can see that you have since been in contact with our customer service team to cancel your order and that you have received your refund for your mattress. Our team remains available if you have any other questions or concerns please let us know by emailing hello@silkandsnow.com. Once again, we apologize for this experience with us and hope to resolve this matter swiftly.
Sincerely,
Michelle
Dana H
Verified Buyer
S&S Hybrid Mattress
Excellent value! Quality construction! Great packaging and easy set up! I purchased this for our guest bedroom to replace a very old Seely mattress. Our recent guests who visited commented that the mattress was very comfy and they slept great!
Response from Silk & Snow
Jun 06, 2022
Hi Dana,
That is awesome news! We are so glad your guests slept well on your new hybrid mattress. Thank you so much for taking the time to write in and for sharing your feedback. Stay cozy!
All the best,
Michelle
Joyce S
Verified Buyer
S&S Mattress
The order process is simple and the delivery was ahead of schedule. The product is superb - just look at the reviews. I will be buying all future mattresses from silk and snow!
Response from Silk & Snow
Jun 06, 2022
Hi Joyce,
Thank you so much for taking the time to reach out and share your awesome experience with us. We are thrilled to hear you are loving your new S&S mattress and will be coming back for more! Happy sleeping!
All the best,
Michelle
Michelle C
Verified Buyer
Wooden Bed Frame
Superbe lit
Response from Silk & Snow
Jun 06, 2022
Bonjour Michelle,
Merci d'avoir pris le temps de nous écrire. Nous apprécions vraiment vos commentaires positifs. Bon dodos!
Cordialement,
Michelle
Raymundo P
Verified Buyer
Wooden Nightstand
Beautiful piece and excellent quality, the only issue I found is that the legs when you put them together are not perfectly level and a great deal of effort is required to get them as levelled as possible. For the price I would have thought it would have been perfect. But never the less all good.
Response from Silk & Snow
Jun 05, 2022
Hi Raymundo,
We appreciate you taking the time to reach out and for sharing your insight regarding your experience with your new wooden nightstand. We will be sure to follow up with the team accordingly as we are always looking for ways to enhance our products and services. If you have any other issues please let us know by emailing our customer service team at hello@silkandsnow.com.
Sincerely,
Michelle
Rebecca T
Verified Buyer
S&S Hybrid Mattress
Best, most comfortable mattress we have ever slept on. Easy to order, shipped quickly, set up easily- very efficient system!
Response from Silk & Snow
Jun 05, 2022
Awesome, Rebecca! We are thrilled to hear of your awesome experience with our brand. Thank you for taking the time to write to us and for sharing your feedback. Happy sleeping!
All the best,
Michelle
Joanne R
Verified Buyer
S&S Organic Mattress
Our initial review of this mattress is that is it fantastic! It was easy to order, came quickly and was super easy to set up. It is comfortable in all positions and has decent firmness at the end of the mattress without feeling like there is a wall around the edge.
We wait to see what the durability of the mattress will be, but the initial assessment is amazing.
We wait to see what the durability of the mattress will be, but the initial assessment is amazing.
Response from Silk & Snow
Jun 05, 2022
Hi Joanne,
We are so glad to hear you are enjoying your new organic mattress so far! Thank you for taking the time to reach out and for sharing your experiene with us. Here's to many more comfy nights of restful sleep to come!
All the best,
Michelle
Judy H
Verified Buyer
Turkish Towel
Love these towels so much, I bought two sets! Great size, cozy to wrap in after hot tub. Patterns are simple and beautiful!
Response from Silk & Snow
Jun 05, 2022
That's great news, Julie! Thank you so much for reaching out and sharing your awesome experience with us. We are so glad to hear you are enjoying your new turkish towels! Stay cozy!
All the best,
Michelle
Karen C
Verified Buyer
Flax Linen Duvet Cover
Thrilled with my new duvet cover! The quality exceeded my expectations and the price was the best I could find for this quality. Will definitely be purchasing again!
Response from Silk & Snow
Jun 05, 2022
Awesome, Karen! We are so glad to hear you are enjoyig your new flax linen duvet cover. Thank you so much for writing in. Happy sleeping!
All the best,
Michelle
Bettina J
Verified Buyer
S&S Hybrid Mattress
We have been sleeping on the hybrid mattress for about 2-3 weeks. Initially did not like it since I we felt the pillow top too soft. Now still adjusting .
Still trying it out but not too bad.
Still trying it out but not too bad.
Response from Silk & Snow
Jun 05, 2022
Hi Bettina,
Thank you for taking the time to write to us and for letting us know you are still getting used to the mattress. It is not unusual to require a short adjustment period when buying a new mattress and this typically lasts up to one month. However, if you find that after further testing the hybrid mattress is not suitable for your needs, please initiate your return by sending us an email to hello@silkandsnow.com during your 100 Night Trial.
Sincerely,
Michelle
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
Top Rated Products
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S&S Hybrid Mattress |
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Egyptian Cotton Sheet Set |
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Adjustable Pillow (Retail... |
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