4.6
From 1
to 5
Reviews
21598
Recommend
10 / 10
TrustScore
9.29 / 10
Katherine S
Verified Buyer
Hand Knitted Weighted Blanket
It’s narrower and warmer than I expected. It looks great on my bed though, gorgeous quality and feel.
Response from Silk & Snow
Apr 04, 2022
Hi Katherine,
Thank you for taking the time to reach out and share your experience regarding your new Weighted Blanket. We are happy to here it looks great on your bed! Happy sleeping!
All the best,
Michelle
Isabel J
Verified Buyer
Adjustable Pillow (Retail)
I've only had the pillow for just over a week, but so far I'm happy. I love how thick the pillow case is, adding more volume to the pillow.
I love that I can adjust how much filling it has. The pillows came stuffed with more filling than I needed, but I think that's good because as the filling breaks down a bit, then I can add more to it. I only gave it 4 stars because I feel like it already needs stuffing added back in.
I love that I can adjust how much filling it has. The pillows came stuffed with more filling than I needed, but I think that's good because as the filling breaks down a bit, then I can add more to it. I only gave it 4 stars because I feel like it already needs stuffing added back in.
Response from Silk & Snow
Apr 04, 2022
Hi Isabel,
Thank you for taking the time to reach out and share your feedback with your new pillow. We are happy you have found it comfortable after adjusting the fill and if you experience any other issues please send an email to hello@silkandsnow.com.
Sincerely,
Michelle
Jazmin B
Verified Buyer
S&S Hybrid Mattress
Great mattress and customer service
Response from Silk & Snow
Apr 03, 2022
Hi Jazmin,
Thank you for taking the time to reach out and share your feedback regarding your experience with our company. Happy sleeping!
All the best,
Michelle
Veronique P
Verified Buyer
S&S Hybrid Mattress
Awesome customer service and so far we are in love with the bed!! Thank you Silk&Snow
Response from Silk & Snow
Apr 03, 2022
Hi Veronique,
We are thrilled to hear of your positive experience with our company! Thank you for taking the time to reach out. Happy sleeping!
All the best,
Michelle
Trey A
Verified Buyer
Down Alternative Duvet
I’ve been sleeping so much better since buying. I’m a hot sleeper and the temperature of this duvet is perfect
Response from Silk & Snow
Apr 03, 2022
Hi Trey,
We are so pleased you are sleeping better with your Down Alternative Duvet! Thank you for taking the time to share your experience with us. Happy sleeping!
All the best,
Michelle
Lisa C
Verified Buyer
Flax Linen Duvet Cover
I purchased the duvet cover and fitted sheet in cinnimon and I love it. Expensive but worth the price.
Response from Silk & Snow
Apr 03, 2022
Hi Lisa,
We appreciate you taking the time to reach out and share your experience regarding your new Flax Linen bedding. Happy sleeping!
All the best,
Michelle
Louis C
Verified Buyer
S&S Organic Mattress
Mattress is great. The packaging the mattress came in was FUBAR upon arrival.
Response from Silk & Snow
Apr 03, 2022
Hi Louis,
We are glad to hear that your Organic mattress is great but understand the packaging and delivery were not quite what you expected. We apologize for these issues and will be sure to discuss this further with the team.
Sincerely,
Michelle
Bonnie B
Verified Buyer
Down Alternative Duvet
Unfortunately this duvet insert didn’t work for us. It was too heavy and very noisy (“crinkley”) because of the exterior fabric choice. We were also concerned that there was a small bug inside the packaging and a few small stains on the comforter. Will be arranging for a return.
Response from Silk & Snow
Apr 03, 2022
Hi Bonnie,
Thank you for taking the time to reach out and share your feedback regarding your Down Alternative Duvet. We are sorry that you have experienced these issues and will be sure to follow up with the team accordingly. As you are within your 100 Night Trial you can initiate a return by sending an email to hello@silkandsnow.com.
Sincerely,
Michelle
Denise L
Verified Buyer
Wool Dryer Balls
After the purchase of a hybrid mattress, I received a set of wool dryer balls as a free gift, so thank you Silk and Snow! I love them.
Response from Silk & Snow
Apr 03, 2022
Hi Denise,
We are so happy that you are loving your Wool Dryer balls! Happy sleeping!
All the best,
Michelle
Kimberley H
Verified Buyer
Adjustable Pillow (Retail)
This pillow is the perfect mate for my Silk&Snow duvet!
Response from Silk & Snow
Apr 03, 2022
Awesome, Kimberley! We are so happy to hear the good news and appreciate you taking the time to reach out. Stay cozy!
All the best,
Michelle
Sharon P
Verified Buyer
Platform Bed
Frame looks very nice and works well.
Response from Silk & Snow
Apr 03, 2022
Hi Sharon,
We are thrilled you are enjoying your new Platform Bed. Thank you so much for taking the time to reach out. Happy sleeping!
All the best,
Michelle
BAILEY A
Verified Buyer
Flax Linen Flat Sheet
Such a beautiful sheet. Our first one came to us damaged and customer service was very understanding and efficient in helping us. We would definitely order from them again. :)
Response from Silk & Snow
Apr 03, 2022
Hi Bailey,
We are so pleased to hear that you were able to rectify the matter with the team promptly and you are now enjoying your new Flax Linen bedding. Here's to staying cozy!
All the best,
Michelle
Shelley B
Verified Buyer
Adjustable Pillow (Retail)
Zipper on one of my pillows broke the first day. I submitted request for resolution. Still waiting to hear. Expensive pillow with not great quality.
Response from Silk & Snow
Apr 01, 2022
Hi Shelley,
Thank you for taking the time to reach out and share your feedback regarding your recent pillow purchase. We are sorry that the zipper broke and can see that you are in contact with the customer service team to resolve this issue promptly. We will be sure to follow up with the team regarding your feedback as we are always looking for ways to enhance our products and services. If you have any other questions or concerns about your order please let us know by sending us an email to hello@silkandsnow.com.
Sincerely,
Michelle
Jennifer P
Verified Buyer
Wool Dryer Balls
These little fellas work some major magic, I'll never return to dryer sheets.
Response from Silk & Snow
Apr 03, 2022
Hi Jennifer,
We are so pleased to hear your new Wool Dryer balls are doing the trick! Thank you for reaching out and sharing your great feedback with us. Stay cozy!
All the best,
Michelle
Wendy W
Verified Buyer
Wooden Platform Bed
This is a well made beautiful bed! Very happy with my purchase!
Response from Silk & Snow
Apr 03, 2022
Hi Wendy,
We are thrilled you are so happy with your new Wooden Platform purchase! Thank you for taking the time to reach out. Stay cozy!
All the best,
Michelle
Sharon N
Verified Buyer
S&S Hybrid Mattress
I am finding the bed a little too firm my legs and hips are sore .I thought that buying a higher end mattress I wouldn’t have any isssues
Response from Silk & Snow
Apr 01, 2022
Hi Sharon,
Thank you for taking the time to write to us and share your feedback about your new Hybrid Mattress. It is not unsual to need a short adjustment period for your body to get used to your new mattress, especially if you have used your previous mattress for many years. If you still find that you are sore after about 30 days use please contact our customer service team to proceed with a return during your 100 Night Trial. Simply send us an email at hello@silkandsnow.com to initiate your return if need be but we hope you find the feel you are searching for in your mattress.
Sincerely,
Michelle
Beatriz E
Verified Buyer
Adjustable Pillow (Retail)
Very comfortable and adjustable. Only suggestion, it could be a little cooler. Thanks.
Response from Silk & Snow
Apr 03, 2022
Hi Beatriz,
Thank you for taking the time to write to us and share your feedback with our brand. Wishing you many more comfy nights ahead!
All the best,
Michelle
Magella B
Verified Buyer
S&S Hybrid Mattress
Very satisfied
Response from Silk & Snow
Apr 03, 2022
Hi Magella,
We are very pleased to hear you are enjoying your new S&S Hybrid mattress! Thank you for taking the time to reach out and share your feedback. Here's to happy sleeping!
All the best,
Michelle
René R
Verified Buyer
S&S Hybrid Mattress
Excellent matelas
Response from Silk & Snow
Apr 03, 2022
Bonjour René,
Nous vous remercions d'avoir pris le temps de nous écrire. Nous apprécions vraiment votre soutien et vos commentaires positifs. Bon dodo !
Cordialement,
Michelle
Wilson F
Verified Buyer
Egyptian Cotton Sheet Set
These are absolutely the best sheets I have ever slept on, much less owned. They're gorgeous, durable, and just the right weight. Warm when you're cold, cool when you're warm. I plan on buying another set for when these are in the wash!
Response from Silk & Snow
Apr 03, 2022
Hi Wilson,
We are so pleased to hear you are enjoying your new Egyptian Cotton sheets! Thank you for taking the time to reach out and share your feedback with us and look forward to you getting more to complete your sleep set. Stay cozy!
All the best,
Michelle
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
Top Rated Products
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S&S Hybrid Mattress |
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Egyptian Cotton Sheet Set |
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Adjustable Pillow (Retail... |
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