4.6
From 1
to 5
Reviews
21598
Recommend
10 / 10
TrustScore
9.29 / 10
Beverly H
Verified Buyer
Egyptian Cotton Duvet Cover
Duvets covers are high quality and beautifully made. One obvious feature is how well the zipper is inserted and the fold-over protection of it avoiding contact of zipper with one's body. All seams and finishings well done. And, of course the Egyptian cotton very comfortable to sleep under (and in our case over as we also have sheets of the same material). Definitely deserve 5 stars.
Response from Silk & Snow
Mar 25, 2022
Hi Beverly,
Thank you for taking the time to reach out and share your positive feedback regarding your new Egyptian Cotton Bedding. We wish you many more comfy & cozy nights ahead!
All the best,
Michelle
Lorie
Verified Email
S&S Mattress - Twin XL
So very happy with the Silk snd Snow company. I purchased the organic mattress because it was made with the exact materials I had been looking for and bonus it's a Canadian compnay. Sadly for me the mattress did not suit my body type and sleep style (heavy hip and thigh area, female, solitary sleeper) I'm still giving a 5 star review and highly recommending the company because of the quality materials and quality customer service. The 100 night sleep guarantee meant that I received a full refund after deciding it was not the right fit for me. Communication with customer service throughout the refund process was fantastic and a charitable organization in my community received the lightly used mattress and took it directly to someone in need. It made me feel so good to know that it was not being resold or taken to the dump. Again, I definitely recommend looking at Silk and Snow for your next purchase.
Response from Silk & Snow
Mar 25, 2022
Hi Lorie,
Thank you for taking the time to share your experience with us and to let us know that although the mattress is not suitable you still enjoyed the experience and would recommend us anyway. Of course, if you ever have any other questions or concerns for the Silk & Snow team please let us know.
Sincerely,
Michelle
Megan G
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
I have been looking for sheets for years! Very happy I found these linen sheets. Very comfortable! One of the reason I purchased the fitted sheet is because it is nearly the same size as my mattress (length width and depth) so I expected it to fit very snug. I hate when fitted sheets are loose. I am very disappointed that the fitted sheet is so loose and nearly slips of the mattress. Still giving 4 stars because they are super comfy and the Color is beautiful
Response from Silk & Snow
Mar 25, 2022
Hi Megan,
Thank you for taking the time to write in and share your feedback regarding your recent experience with your Flax Linen bedding. We are sorry that they are not fitting the same way you had hoped for and if you find that these sheets are not suitable for your needs please initiate a return/refund by emailing us at hello@silkandsnow.com. We remain available should you have any other questions or concerns as well.
All the best,
Michelle
Barbara K
Verified Buyer
Egyptian Cotton Duvet Cover
met expectations. Fast delivery. Thanks! I'll be a repeat customer:)
Response from Silk & Snow
Mar 25, 2022
Hi Barbara,
Thank you for letting us know of your positive experience with our company. We really appreciate your support and wish you many more nights of comfortable rest to come!
All the best,
Michelle
Lindsay S
Verified Buyer
Flax Linen Flat Sheet
I absolutely love my Silk & Snow flax linens, organic king mattress, king pillows, weighted blanket and down alternative duvet! Everything is so comfortable and I loved the eco-friendly packaging. I’ve been sleeping well on my new mattress and I highly recommend it to others! The staff were very helpful and understanding when I had to adjust my order. I will continue to purchase my bedding from this company because they are transparent and are doing the work to make our planet a better place to live. Thank you Silk & Snow!
Response from Silk & Snow
Mar 25, 2022
Hi Lindsay,
We appreciate you taking the time to write in and share your positive experience with our brand. We are thrilled you are enjoying all your new products and thank you for reaching out. Stay cozy!
All the best,
Michelle
Sara G
Verified Buyer
Down Alternative Duvet
Exactly as imagined! Perfect fit for what I needed!
Response from Silk & Snow
Mar 25, 2022
Awesome, Sara! Thank you for taking the time to share your good news with us. Happy sleeping!
All the best,
Michelle
Holly S
Verified Buyer
S&S Hybrid Mattress
Super comfortable mattress! Love it. My back pain has disappeared!
Response from Silk & Snow
Mar 25, 2022
Hi Holly,
We are happy to hear your new mattress is super comfy and that your back pain is gone! Here's to many more nights of cozy sleep to come!
All the best,
Michelle
sarah w
Verified Buyer
Adjustable Pillow (Retail)
Best pillow I’ve ever had
Response from Silk & Snow
Mar 25, 2022
Awesome, Sarah! We are thrilled to hear your new pillow is the best one you have ever had. Thank you for taking the time to reach out and share your news. Happy sleeping!
All the best,
Michelle
Lewis P
Verified Buyer
Wooden Upholstered Headboard
everything working well. thanks so much
Response from Silk & Snow
Mar 25, 2022
Hi Lewis,
Thank you for taking the time to share your experience regarding your new Bed Frame with Headboard. Wishing you many more nights of restful sleep to come!
All the best,
Michelle
Sylvain G
Verified Buyer
Couverture lestée tissée à la main
Like a huge comfortable hug all over your body! Best gift to myself ever!!
Response from Silk & Snow
Mar 25, 2022
Hi Sylvain,
Thank you for letting us know your gift to yourself was a success! We hope you enjoy many more cozy times with your new Weighted Blanket. Happy sleeping!
All the best,
Michelle
Janet W
Verified Buyer
Muslin Quilt
First time buyer, was looking for something that was lighter than my duvet. It is warm and cozy. My daughter says she will get one too.
Halifax happy
Halifax happy
Response from Silk & Snow
Mar 25, 2022
Hi Janet,
Thank you for taking the time to reach out and share your feedback regarding your new Muslin Quilt! We are thrilled you are enjoying your quilt and your daughter will be getting her very own too. Wishing everyone many more cozy times ahead!
All the best,
Michelle
Karen M
Verified Buyer
Down Alternative Duvet
Superbly packages and great "out of the box" experience. The duvet was put to immediate use and made such a difference we were able to turn our electric blanket down a notch. It is so warm our golden retriever no longer jumps on the bed because it is too hot for her. A silver lining we hadn't thought of. The quality is quite apparent in feel and even to the ears - a slight crinkly sound from the materials used that is hard to describe but it is like the sound of silk versus polyester. In summary we are very pleased with our purchase experience from start to finish.
Response from Silk & Snow
Mar 25, 2022
Amazing, Karen! We are so glad to hear of your positive experience with our brand. Thank you for taking the time to write in and share your excellent feedback with us. We wish you many more cozy nights of restful sleep to come!
All the best,
Michelle
Barbara D
Verified Buyer
Adjustable Pillow (Retail)
Enjoying our new pillows. Too puffy when we first got them, but it was easy to take out some of the stuffing and now they're perfect.
Response from Silk & Snow
Mar 25, 2022
Hi Barbara,
We are thrilled you are enjoying your new pillows and happy to hear you have adjusted them to your comfort level. Here's to many more comfortable nights of cozy sleep to come!
All the best,
Michelle
Debbie S
Verified Email
Sheet Set - Twin (white)
Pillow cases do not cover king size pillows. Called and told them took photo and have not heard from them. I want a refund
Response from Silk & Snow
Mar 18, 2022
Hi Debbie,
Thank you for letting us know how your experience is going with your new bedding. We are sorry they are not suitable for your pillows and we can see that you are in communication with the customer service team to receive your refund as you have requested a return during your 100 Night Trial.
Sincerely,
Michelle
Darcy O
Verified Buyer
S&S Hybrid Mattress
This bed was not what I was hoping for. Build quality and packaging did not match the price tag. Need some more time to get used to the bed, before I really decide, but I’d say it’s... alright.
Response from Silk & Snow
Mar 25, 2022
Hi Darcy,
Thank you for taking the time to reach out and share your concerns regarding your new bed from Silk & Snow. We understand it might not be quite what you were looking for and can see you have since been in communication with our customer service team to initiate a return. Please email us if you have any additional questions about your order.
Sincerely,
Michelle
Nora R
Verified Buyer
Wooden Nightstand
Very nice and easy to put together. Thanks
Response from Silk & Snow
Mar 18, 2022
Excellent, Nora! We are so pleased your new Wooden Nightstand is working out well. Thank you for taking the time to write in and share your positive feedback. Stay cozy!
All the best,
Michelle
Angelo C
Verified Buyer
Hello we just opened the product and the undergarment has tears and holes. Please send me an email address I can send the pics to. I cannot review the product. It has not yet been slept on.
Response from Silk & Snow
Mar 18, 2022
Hi Angelo,
If you need to contact our Customer Service team to discuss this issue, please contact us anytime between Monday to Sunday 9:30am - 5:30pm EST. Call us at
1-855-777-0033, come on our LiveChat or email us at hello@silkandsnow.com at your earliest convenience.
Sincerely,
Michelle
Jillian S
Verified Buyer
Egyptian Cotton Duvet Cover
This comforter was super comfy and well-made. My only issue was once I put a duvet cover on it, it did get quite warm while sleeping at night. A Silk & Snow employee recommended using a different material to resolve that issue (I believe she recommended linen instead of cotton). So just a heads up if you are planning to use a duvet! But overall a very nice comforter.
Response from Silk & Snow
Mar 18, 2022
Hi Jillian,
Thank you for letting us know you are enjoying your new Duvet. Regarding the heat, we hope that using a different fabric for the cover does the trick and helps you achieve the ideal temperature. Of course, if this is not the case you can return your duvet at any time during your 100 Night trial. To do so, please email us at hello@silkandsnow.com.
Sincerely,
Michelle
Larry S
Verified Buyer
S&S Mattress
Purchasing was very straightforward. Delivery was not. Dealing with FedEx was challenging. The drivers don't have phones so delivery arrangements were delayed and stressful. Great product, easy setup and wonderful sleeps once I received everything.
Response from Silk & Snow
Mar 18, 2022
Hi Larry,
We appreciate your feedback regarding your recent experience with your new Silk & Snow mattress. We apologize that the delivery was problematic and we will be sure to share this comment with the team for further discussion. We are continuously looking for ways to enhance our brand where we can.
Sincerely,
Michelle
JEAN H
Verified Buyer
Matelas S&S Hybride
Malheureusement il est très dur c’est comme on dort sur du béton
Response from Silk & Snow
Mar 18, 2022
Bonjour Jean,
Merci beaucoup d'avoir pris le temps de nous écrire. Nous nous excusons que votre expérience ne se soit pas déroulée comme prévu, mais si vous souhaitez procéder à un retour dans le cadre de votre essai de 100 nuits, veuillez nous envoyer un e-mail à hello@silkandsnow.com.
Cordialement,
Michelle
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
Top Rated Products
|
S&S Hybrid Mattress |
|
|
Egyptian Cotton Sheet Set |
|
|
Adjustable Pillow (Retail... |
|
Facebook
RaveCapture Commitment
RaveCapture transforms how businesses collect and showcase customer experiences. We take authenticity seriously and only allow 100% verified buyer reviews and UGC.
Guarantee
- RaveCapture Companies Are Held Accountable
- All Reviews Are Verified Customers
- Negative Reviews Can Never Be Deleted
With RaveCapture, you’re not just managing a reputation — you’re sharing the voice of your raving fans.
