Silk & Snow https://www.silkandsnow.com/ Retail
4.6 From 1 to 5
Overall Ratings
5 Stars
16248
4 Stars
3165
3 Stars
1485
2 Stars
329
1 Star
343
Reviews 21598
Recommend 10 / 10
TrustScore 9.29 / 10
Karen M
Mar 15, 2022
Verified Buyer
Silk Pillowcase
Best pillow case ever! Beautiful silk which is perfect for skin and hair. Washes up very well (following instructions).
Response from Silk & Snow
Mar 18, 2022
Hi Karen, Thank you for letting us know you are enjoying your new Silk Pillowcase! We appreciate you taking the time to write to us. Wishing you many more comfy nights of rest to come! All the best, Michelle
Jonathan R
Mar 15, 2022
Verified Buyer
Silk & Snow Natural Hand Knit Weighted Blanket
I initially bought the 20 lbs version but it was too heavy for me (i am about 170 lbs) on top of my comforter and I was scared to put it into my washing machine due to the weight. I bought the kids size and it is perfect to use on top of my comforter. I will see how it goes in summer with just a sheet. I am very comfortable with putting this in my washer based on the weight. Doing the exchange was trivial.
Response from Silk & Snow
Mar 18, 2022
Hi Jonathan, Thank you for taking the time to write in and share your feedback with your new Weighted Blanket. We are glad you are enjoying the weight once you exchanged it for a lighter weight and it is working out well. Thank you for taking the time to reach out and share your insight. If you have any other concerns or questions about your order please send us an email at hello@silkandsnow.com All the best, Michelle
Jonathan R
Mar 15, 2022
Verified Buyer
Hand Knitted Weighted Blanket
I initially bought the 20 lbs version but it was too heavy for me (i am about 170 lbs) on top of my comforter and I was scared to put it into my washing machine due to the weight. I bought the kids size and it is perfect to use on top of my comforter. I will see how it goes in summer with just a sheet. I am very comfortable with putting this in my washer based on the weight. Doing the exchange was trivial.
Response from Silk & Snow
Mar 18, 2022
Hi Jonathan, Thank you for taking the time to write in and share your feedback with your new Weighted Blanket. We are glad you are enjoying the weight once you exchanged it for a lighter weight and it is working out well. Thank you for taking the time to reach out and share your insight. If you have any other concerns or questions about your order please send us an email at hello@silkandsnow.com All the best, Michelle
Claire H
Mar 15, 2022
Verified Buyer
S&S Mattress
We had such high hopes but after a month of sleeping on the mattress and using the sheets we are very disappointed!
We opened the box immediately after it was delivered and left the mattress for a full 72 hours, as recommended. The edges of the mattress are very very soft to the point where a good foot on either side is unusable because it’s so soft. The soft edges are also an issue when trying to sit on the edge of the bed - you sink in so badly that it feels like you’re going to slip off the edge of the bed. If it’s like this when brand new I worry what it will be like after a year or more and how the rest of the mattress will hold up.
I also bought the linen sheet set thinking buying them from the mattress company would make them fit the mattress perfectly but sadly this this not so. The king size sheets don’t fit the king size mattress at all! The fitted sheet is so big that there are big wrinkles and the extra fabric is so much that it gets bunched up under you making for a very uncomfortable night sleep. The linen sheets are also a bit rough compared to other linen sheets we’ve had before.

The delivery company just tossed everything on our door step blocking the front door so we had to go out another door and move everything so we could get the door open and bring it it. We also had issues with the mattress and bed frame boxes coming in terrible condition with big dents and rips in the cardboard. I it isn’t Silk & Snow that directly delivers but issues like this still add to customer satisfaction and experience.

Given all of these issues I am very disappointed with the purchase of the mattress and king sheet set and would not recommend either.
Response from Silk & Snow
Mar 18, 2022
Hi Claire, We appreciate you taking the time to reach out and share your feedback with our brand. We are sorry and understand that your experience with our brand did not go as anticipated and we will be sure to discuss these issues within the team as we always want to enhance our product and services where we can. Since you are within your 100 Night Trial you can return both these items by sending an email to hello@silkandsnow.com to initiate a return. Once again, we apologize for the way your delivery/experience has unfolded and remain available if you have any other questions. Sincerely, Michelle Sincerely, Michelle
Dale T
Mar 15, 2022
Verified Buyer
Flax Linen Duvet Cover
Very happy with my duvet cover and pillow cases. Good quality and perfect size for my duvet. I love that it has a zipper closure. I had a question before ordering and my email was answered very quickly. Good customer service.
Response from Silk & Snow
Mar 18, 2022
Hi Dale, We are so glad you are enjoying your new Flax Linen Duvet cover! Thank you for taking the time to reach out and share your positive feedback regarding your experience with our brand. Happy sleeping! All the best, Michelle
Santa P
Mar 15, 2022
Verified Buyer
Adjustable Pillow (Retail)
Love that the pillow firmness is totally customisable. Still getting used to it, but so far it is a great purchase.
Response from Silk & Snow
Mar 18, 2022
Hi Santa, We are so glad you are enjoying your new pillow! Thank you for taking the time to write in and share your experience with us. Wishing you many more restful sleeps ahead! All the best, Michelle
Warren P
Mar 15, 2022
Verified Buyer
Hand Knitted Weighted Blanket
The best endorsement I can give is that I have had some of the best, most restful sleeps I've had in years since I've been using my weighted blanket. I suffer from restless leg and while my weighted blanket hasn't made the symptoms go away, it does seem to be helping reduce the effect, and when I sleep I sleep more soundly.

I will add that I am glad I went the route of purchasing a knitted blanket rather than one of the quilted ones. Using a knitted blanket is still warm so I can't imagine how much hotter I'd be if I was using one of the quilted weighted blanket instead.

I am using a 15lbs blanket which is slightly less than 10% of my body weight. It feels perfect.
Response from Silk & Snow
Mar 18, 2022
Hi Warren, We are thrilled you are sleeping better now with your new Weighted Blanket! Thank you so much for taking the time to reach out and share your feedback with us. Here's to many more cozy nights ahead! All the best, Michelle
Rebecca J
Mar 15, 2022
Verified Buyer
Egyptian Cotton Sheet Set
These are wonderful sheets - high quality and a lovely smooth finish. The only reason I rated with 4 rather than 5 stars is that the pillowcases are a bit skimpy.
Response from Silk & Snow
Mar 18, 2022
Hi Rebecca, We appreciate you taking the time to write to us and share your experience with your Egyptian Cotton bedding. We understand the pillowcases were not quite as you expected and will be sure to share your feedback with the team for further discussion. All the best, Michelle
Sandra Q
Mar 15, 2022
Verified Buyer
S&S Hybrid Mattress
This mattress was purchased by me for another person, hence I can only give a secondhand review. The person the mattress was purchased for is awaiting a hip replacement operation soon. He likes to hold on to anything he feels is one of his possessions, including his over 20 year old mattress. However, he has not requested the return of his old mattress and does admit the new Silk & Snow mattress is comfortable. That admission coming from him translates into, a very comfortable mattress. He likes to sit on the side of the bed and the edging seems to be holding up well. There don’t seem to be any of the usual morning complaints of a bad night’s sleep. He seems to stay warm (not hot) and comfortable with fewer complaints of aches and pains. All things considered a successful purchase. From chatting to the friendly and helpful woman with whom I placed the order to the expeditious delivery of one week, the process was seamless. The free pillow is lovely. Although the the cardboard outer layer was torn in places during the shipping process, the mattress was well wrapped and in pristine condition. He has only had the mattress a couple of weeks so I cannot give a long term review. However, if it continues to perform as well as now, and I don’t se why it shouldn’t, I will not hesitate to purchase again.
Response from Silk & Snow
Mar 18, 2022
Hi Sandra, We appreciate you reaching out to share your feedback regarding the experience with the Hybrid mattress with the recipient. We are thrilled that it is working out well so far. Wishing everyone many comfortable nights of restful sleep to come! All the best, Michelle
Jessica C
Mar 15, 2022
Verified Buyer
Matelas ferme mais pas trop. On dort bien sur le côté, ventre et dos!😊
Response from Silk & Snow
Mar 18, 2022
Bonjour Jessica, Nous apprécions vraiment que vous preniez le temps de nous écrire et de partager vos commentaires positifs. Bon dodo! Cordialement, Michelle
lise d
Mar 15, 2022
Verified Buyer
Excellent quality , great customer service I recommend this company
Response from Silk & Snow
Mar 18, 2022
Hi Lise, Awesome! We are so pleased to hear of your great experience with us. Thank you for taking the time to reach out. Happy sleeping! All the best, Michelle
Sydney H
Mar 15, 2022
Verified Buyer
Silk & Snow Natural Hand Knit Weighted Blanket
It’s an amazing blanket!
Response from Silk & Snow
Mar 18, 2022
Hi Sydney, Thank you for taking the time to reach out and share your positive experience with your new Weighted Blanket. Happy sleeping! All the best, Michelle
Juanita S
Mar 15, 2022
Verified Buyer
Flax Linen Pillowcase Set
Beautiful linen! Great service! Thank you!
Response from Silk & Snow
Mar 18, 2022
Hi Juanita, Thank you for letting us know you are enjoying your new Flax Linen bedding. Wishing you many more nights of comfortable sleep ahead! All the best, Michelle
Janita O
Mar 14, 2022
Verified Buyer
Flax Linen Duvet Cover
We have the flax linen sheets (oat) and duvet cover (olive green) and to say we are obsessed is an understatement! We go through sheets quicker than most because my husband is a hot sleeper/gets night sweats so we knew it was time to invest in linen. We both agree that these are hands down the best sheets we've ever owned (and should've gotten them sooner). He stays cool at night and I still feel cozy. Sometimes linen sheets are stiff at first but these were beautifully soft right after our initial wash, and they get softer every time we was them. The oat colour is the perfect neutral without being white and the olive green is stunning! We will be buying more for every bed in our home.
Response from Silk & Snow
Mar 18, 2022
Hi Janita, That is excellent news! We are so pleased you are both enjoying your new Flax Linen bedding. It is so great that you are both comfortable and resting easy now. Happy sleeping! All the best, Michelle
Ernie W
Mar 14, 2022
Verified Email
S&S Mattress - Twin XL
My wife and I have had this mattress for a couple of months now and we love this mattress. No more pressure points while laying on our side, and we are both getting a much better nights sleep. All Canadian made!!! What more can we say, a high quality mattress for a great price! Thanks S&S
Response from Silk & Snow
Mar 18, 2022
Hi Ernie, We are so glad you both are now getting a better night's rest! Thank you so much for taking the time to write in and share your experience. Here's to happy sleeping! All the best, Michelle
Sarah B
Mar 14, 2022
Verified Buyer
S&S Organic Mattress - US
Purchased the organic mattress because I’m a larger person and this was one mattress targeted to me on mattress review sites, but it doesn’t hold up well for heavy bodies. I’m about 270 lbs and the mattress was sagging within days.
Response from Silk & Snow
Mar 18, 2022
Hi Sarah, We appreciate you taking the time to reach out and share your feedback regarding your new Organic mattress. We apologize it is not giving you the feel you are looking for and we suggest you send us an email at hello@silkandsnow.com to ensure everything is working as it should with your new mattress. Otherwise, you can also send us an email within your 100 Night trial to initiate a return if your prefer. Sincerely, Michelle
Luc S
Mar 14, 2022
Verified Buyer
Wooden Upholstered Headboard
Arrived damaged. Silk and snow steadfastly refuses to warranty it. Do. Not. Buy. The workmanship is absolutely garbage. Contacting their customer service boiled down to either offering me $80 back, a free set of pillowcases or I can ship it back at my cost. Do yourself a favour, buy a bedframe from a reputable store that can actually back their product and avoid these jokers,
Response from Silk & Snow
Mar 14, 2022
Hi Luc, We appreciate you reaching out to share your feedback with us regarding your Bed Frame with Headboard. We apologize for the issues you have experienced with the team and understand the frustration caused by the troubling quality of your frame. We can see that you have since been in contact with our customer service team to come to a resolution as we are committed to making things right. Once again, we are very sorry for the poor interaction you have had with our brand. We remain available should you have any other questions or concerns please let us know. Sincerely, Michelle
Lindsay C
Mar 14, 2022
Verified Buyer
S&S Hybrid Mattress
So far loving it! Time will tell if it sags as I’ve only had it a few weeks but so far so good.
Response from Silk & Snow
Mar 15, 2022
Hi Lindsay, Thank you for taking the time to reach out regarding your experience with your new Hybrid mattress. We are thrilled you are loving it so far! Wishing you many more cozy nights ahead! All the best, Michelle
Michel M
Mar 14, 2022
Verified Buyer
S&S Hybrid Mattress
Excellent matelas , bon support,très confortable, je le conseille à tout le monde qui cherche un bon matelas. Qualité Prix ,pas battable! Merci,espere qu’il vas me durer plusieurs années!
Response from Silk & Snow
Mar 15, 2022
Bonjour Michel, Merci beaucoup d'avoir pris le temps de nous écrire. Nous apprécions vraiment vos commentaires positifs. Bon dodo! Cordialement, Michelle
Dominique H
Mar 14, 2022
Verified Buyer
Hand Knitted Weighted Blanket
Très satisfaite de mon achat, excellente qualité. Excellent service et livraison rapide à la porte de mon appartement.
Response from Silk & Snow
Mar 15, 2022
Bonjour Dominique, Merci beaucoup d'avoir pris le temps de nous écrire. Nous apprécions vraiment vos commentaires positifs. Bon dodo! Cordialement, Michelle
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.

Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.

With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.

Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
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Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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