Silk & Snow https://www.silkandsnow.com/ Retail
4.6 From 1 to 5
Overall Ratings
5 Stars
16248
4 Stars
3165
3 Stars
1485
2 Stars
329
1 Star
343
Reviews 21598
Recommend 10 / 10
TrustScore 9.29 / 10
Barbara S
Feb 23, 2022
Verified Buyer
Egyptian Cotton Sheet Set
After 2 months, we are happy to report that we are satisfied with our purchase. Great value for the price. The duvet cover is just a tad bit shiny, but only from certain angles. I love that the fitted sheet has a "long side" label. The sheets are soft and the shipping came fast. Thank you!
Response from Silk & Snow
Mar 08, 2022
Hi Barbara, Thank you so much for taking the time to write to us and share your experience with your Egyptian Cotton. We wish you many more comfortable nights to come! All the best, Michelle
Kate D
Feb 22, 2022
Verified Buyer
Storage Bed
I ordered the Queen storage bed. There was a bit of a mix up at first, but the customer service team resolved this issue fairly quickly. The bed was easy to assemble and looks great!
Response from Silk & Snow
Feb 22, 2022
Hi Kate, We really appreciate you reaching out and sharing your feedback regarding your Storage Bed delivery. We have looked into this issue and can confirm that the customer service team has since been in communication with you to resolve this matter in full. If you have any other questions or concerns please let us know. Sincerely, Michelle
V
Feb 22, 2022
Verified Email
Silk Pillowcase
I wish they sent tracking numbers or some notice when the item ships or is expected to arrive. The pillowcase had some fray threads. I personally think my hair feels nicer when wearing a satin bonnet, and am wondering if a satin pillowcase would feel the same as silk but cheaper.
Response from Silk & Snow
Feb 22, 2022
Hi Vacha, Thank you for sharing your experience in regards to your Silk Pillowcases. We understand this is an ongoing issue and can see that the team is in communications with you to resolve this matter switfly. Sincerely, Michelle
Karalyn P
Feb 22, 2022
Verified Buyer
This throw is beautiful! It has an ombré scheme that’s very subtle. I love that it is natural and not dyed. I gave it to my husband and he loves the weight and the silky quality it has. It is worth every penny.
Response from Silk & Snow
Mar 08, 2022
Hi Karalyn, That is great news! We are so pleased to hear of your positive experience regarding your new Alpaca Throw. Stay cozy! All the best, Michelle
Amandeep S
Feb 22, 2022
Verified Buyer
Down Alternative Duvet
Feel like I’m sleeping in a luxury hotel every night! Love it 😍
Response from Silk & Snow
Mar 08, 2022
Fantastic, Amandeep! Thank you for reaching out to the team to share you experience. Wishing you many more nights of luxury sleep to come! All the best, Michelle
Amandeep S
Feb 22, 2022
Verified Buyer
Egyptian Cotton Duvet Cover
Feel like I’m sleeping in a luxury hotel every night!
Response from Silk & Snow
Mar 08, 2022
Hi Amandeep, Amazing feedback! We are thrilled you are enjoying your new Egyptian Cotton duvet cover. Stay cozy! All the best, Michelle
Theresa A
Feb 21, 2022
Verified Buyer
S&S Hybrid Mattress
This mattress is really comfortable! It feels soft, but not so soft that it is difficult to move around in bed. I feel supported while sleeping on my side and comfortable sleeping on my back as well. I’m happy with this purchase.
Response from Silk & Snow
Mar 08, 2022
Hi Theresa, Thank you for letting us know how comfortable you find your new Hybrid mattress to be. We wish you many more cozy nights of restful sleep ahead! All the best, Michelle
Giuliano O
Feb 21, 2022
Verified Buyer
S&S Hybrid Mattress
I bought this mattress because of a recommendation from a friend. purchased online and was delivered on time. I was a little concerned when taking the mattress out of the box for the first time as I did not think the mattress would expanded to it true size. it took about 48 hours for it to expand to its true size and there were no odd folds or creases as was the case when it was first unwrapped. after sleeping on the mattress for a week, I am very happy with its quality. the hybrid mattresses strike a great balance between comfort and support. would recommend to others !
Response from Silk & Snow
Mar 08, 2022
Hi Giuliano, We are glad to hear of your experience with your new Hybrid mattress. Thank you so much for sharing your positive feedback with us. Happy sleeping!\ All the best, Michelle
Faith A
Feb 21, 2022
Verified Buyer
S&S Organic Mattress

So far, my kids are loving it (they take turns on the new mattress and now want to avoid the old, less fluffy, one).
Response from Silk & Snow
Mar 08, 2022
Hi Faith, We are so pleased to hear your kids are loving their new Organic mattress! Thank you so much for reaching out. Wishing everyone the coziest nights of restful sleep ahead! All the best, Michelle
Hannah C
Feb 21, 2022
Verified Buyer
S&S Hybrid Mattress
excellent mattress and super comfy!
Response from Silk & Snow
Mar 07, 2022
Awesome, Hannah! We are so glad you are enjoying your new Hybrid mattress. Thank you for taking the time to write to us and for sharing your feedback. Happy sleeping! All the best, Michelle
gilles N
Feb 21, 2022
Verified Buyer
Muslin Coverlet
Bon produit , soft and nice
Response from Silk & Snow
Mar 07, 2022
Hi Gilles, We appreciate you taking the time to reach out to the team. We are pleased you are enjoying your new Muslin Coverlet. Stay cozy! All the best, Michelle
Chantale L
Feb 21, 2022
Verified Buyer
Hand Knitted Weighted Blanket
Très contente de mon achat, ma fille dort beaucoup mieux! Merci!
Response from Silk & Snow
Mar 07, 2022
Bonjour Chantale, Nous apprécions vraiment que vous preniez le temps de nous écrire et de partager vos commentaires positifs! Bon dodo! Cordialement, Michelle
Michel H
Feb 21, 2022
Verified Buyer
Storage Bed
Ce lit est un excellent rapport qualité/prix. Facile d'assemblage et de bonne qualité. Pour une chambre d'invité c'est parfait.
Aucune pièce manquante et livraison rapide 10 jours dans mon cas.
Response from Silk & Snow
Feb 28, 2022
Bonjour Michel, Merci beaucoup pour vos commentaires positifs! Nous apprécions vraiment que vous preniez le temps de nous écrire. Bon sommeil ! Cordialement, Michelle
Samantha S
Feb 21, 2022
Verified Buyer
Storage Bed
Really enjoying my new bed from Silk and Snow! It's perfectly neutral while making a statement in my room at the same time. Reason for 4 stars - price is a little high IMO, especially with the drawer not always staying closed shut. The assembly was pretty easy, minus a few holes either not drilled in or slightly off. The shipping was pretty impressive and customer service was amazing! Highly recommend this company and bed.
Response from Silk & Snow
Feb 28, 2022
Hi Samantha, Thank you so much for taking the time to write to us and share your feedback about your Storage Bed. We appreciate your insight on the matter and bring this comment up to the rest of the team as we are always looking for ways to enhance our brand. All the best, Michelle
Kelly B
Feb 20, 2022
Verified Buyer
Adjustable Pillow (Retail)
Lovely and soft but they don’t maintain their shape for the whole night. I wish they were more firm or came with more stuffing. They lose their shape within 30 mins. If you are a side sleeper, I would not recommend
Response from Silk & Snow
Feb 22, 2022
Hi Kelly, Thank you for taking the time to write to us and share your feedback regarding your pillow. If you would like the team to further assist you with this issue, please email us at hello@silkandsnow.com at your convenience. It is our goal you are satisfied with your purchase. Sincerely, Michelle
Julia F
Feb 20, 2022
Verified Email
Sheet Set - Twin (white)
The sheets are wonderful and soft and silky, I love them. Originally purchased for a guest bedroom but decided that I love them too much! Later on will purchase another set
Response from Silk & Snow
Feb 25, 2022
Hi Julia, So glad you love your new sheets so much! Thank you for taking the time to write to us and share your experience. Happy sleeping! All the best, Michelle
Doug H
Feb 20, 2022
Verified Buyer
Flax Linen Flat Sheet
First time owning linen sheets, my hesitation was they might feel rough but those fears were soon put to rest the minute I snuggled into the comfortable material. The sheets seem to regulate the temperature so even my feet that are often cold, were warm during the night.
Response from Silk & Snow
Mar 07, 2022
Hi Doug, We are so pleased to hear of your positive experience with your Flax Linen sheets. Thank you for taking the time to reach out and share your feedback with our brand. Happy sleeping! All the best, Michelle
Doug H
Feb 20, 2022
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
First time owning linen sheets, my hesitation was they might feel rough but those fears were soon put to rest the minute I snuggled into the comfortable material. The sheets seem to regulate the temperature so even my feet that are often cold, were warm during the night.
Response from Silk & Snow
Mar 07, 2022
Hi Doug, That is excellent news! Thank you for sharing your feedback about your Flax Linen experience. Here's to many more cozy nights ahead! All the best, Michelle
Debbie B
Feb 20, 2022
Verified Buyer
Adjustable Pillow (Retail)
Need more filling to be 5 stars....
Response from Silk & Snow
Mar 07, 2022
Hi Debbie, We appreciate you reaching out and sharing your experience regarding youur new Pillow. The team would be happy to offer you some resolutions to help you achieve the feel you are searching for. To discuss this matter further please send us an email at hello@silkandsnow.com. Sincerely, Michelle
Serge G
Feb 20, 2022
Verified Buyer
Flax Linen Duvet Cover
Good stuff!
Response from Silk & Snow
Mar 07, 2022
Awesome, Serge! Thank you so much for the 5 star review. Stay cozy! All the best, Michelle
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.

Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.

With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.

Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
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Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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