4.6
From 1
to 5
Reviews
21598
Recommend
10 / 10
TrustScore
9.29 / 10
Holly H
Verified Buyer
Hand Knitted Weighted Blanket
This 15 pound blanket is defiantly the weight I needed. We also have the 20 and that on works well for my husband. It is really important to get the correct weight for your body weight.
Response from Silk & Snow
Mar 07, 2022
Hi Holly,
Thank you for reaching out and sharing your insight regarding your Weighted Blankets. We are pleased both you and your husband have found suitable weights for your needs. Here's to many more nights of cozy sleep to come!
All the best,
Michelle
Kelly C
Verified Buyer
Super soft and gorgeous colors!
Response from Silk & Snow
Mar 07, 2022
Hi Kelly,
We are so pleased you are enjoying your new Alpaca Throw! Thank you for taking the time to reach out. Stay cozy!
All the best,
Michelle
Mai B
Verified Buyer
S&S Mattress
We are 3 weeks in with our mattress and we love the softness feel. Only downside is the smell, even though it is very mild, we can still smell it. Even though it inflated almost immediately after unboxing, the edges are still a bit deflated compared to the rest of the mattress.
Response from Silk & Snow
Mar 07, 2022
Hi Mai,
Thank you for taking the time to write to us and share your experience with your new S&S mattress. We apologize that the smell is still problematic for you and we are here to help. If you would like to discuss this issue and possible resolutions further, please email the customer service team at hello@silkandsnow.com.
All the best,
Michelle
Jen M
Verified Buyer
Adjustable Pillow (Retail)
This is a great pillow and provides a perfect level of comfort and support right out of the package.
Response from Silk & Snow
Mar 07, 2022
Hi Jen,
Thank you for reaching out to the team regarding your experience with your new pillow. We are thrilled you are not only enjoying it but find it to be the perfect level of comfort and support. Here's to many comfortable nights to come!
All the best,
Michelle
Irma B
Verified Buyer
S&S Hybrid Mattress
The comfort of a mattress is a very personal "feeling".
The mattress is like it is described in the advertisements but it is not until you actually lie on it do you understand what the words mean...therefore the 100 day trial is important.
I have had the mattress for 2 weeks now and find that it is not firm enough for me and that the memory foam topper is not thick enough. I am 5' 8" with a few extra pounds and am a side sleeper.
My advice is to shop in person and test as many mattresses as you can before buying.
The mattress is like it is described in the advertisements but it is not until you actually lie on it do you understand what the words mean...therefore the 100 day trial is important.
I have had the mattress for 2 weeks now and find that it is not firm enough for me and that the memory foam topper is not thick enough. I am 5' 8" with a few extra pounds and am a side sleeper.
My advice is to shop in person and test as many mattresses as you can before buying.
Response from Silk & Snow
Feb 25, 2022
Hi Irma,
Thank you so much for reaching out and sharing your insight with us. We appreciate your feedback and understand that this mattress may not be suitable for your needs. We agree that if during your 100 Night Trial you do not find this bed to be the right fit please email us at hello@silkandsnow.com to initiate a return.
Sincerely,
Michelle
Anthony R
Verified Buyer
What a disappointing experience. My wife and I were looking for a firmer mattress, and the idea that it was made from natural materials was promising. However, when it arrived, it was more like sleeping on the floor with a thin blanket. Firm is one thing, this is hard. Uncomfortably so. After trialling it to see if it would break in as they promised on the website, it was still extremely uncomfortable. So we resorted to their return policy where their “charitable partners donate it to a family in need”. This was depressing to say the least. We carefully readied it for pick up, only to have a junk removal service show up, drag it across the driveway and street through the mud and fling it into an open truck in the pouring rain. Clearly this was headed straight for the dump. What an absolute waste.
Response from Silk & Snow
Feb 22, 2022
Hi Anthony,
Thank you for taking the time to share your negative feedback with us. We understand the frustration you have experienced throughout and we apologize for the way your experience has unfolded with our company. We have taken your comments into consideration and will be continuing this conversation within the team to ensure we enhance our products and services in the future. Once again, we are sorry for the experience you have had with us and please let us know if you have any other questions or concerns for the team.
Sincerely,
Michelle
Sandra Y
Verified Buyer
Adjustable Pillow (Retail)
I love this pillow!
Response from Silk & Snow
Mar 07, 2022
Awesome, Sandra! We are so pleased you have taken the time to reach out to let us know you love your new Pillow. Stay cozy!
All the best,
Michelle
Dave G
Verified Buyer
Muslin Duvet Cover
I can’t believe it’s taken me 28 years to have this good of a sleep.
Response from Silk & Snow
Mar 07, 2022
Hi Dave,
It might have taken a while but we are so glad you have never had a better sleep until now. Here's to many more cozy nights of restful sleep to come!
All thhe best,
Michelle
Christie K
Verified Buyer
Silk & Snow Natural Hand Knit Weighted Blanket
I wanted to really like this blanket but it didn’t work for me. I am 100 lbs so I think it could be the weight being too much and also it got cold at times due to the holes. Sadly had to return.
Response from Silk & Snow
Feb 22, 2022
Hi Christie,
Thank you for taking the time to share your feedback with us. We understand it was not a good fit and you have proceeded with a return. However, if you have any other questions or concerns for the Silk & Snow team in the future please let us know.
Sincerely,
Michelle
Sue R
Verified Buyer
Comfy!
Response from Silk & Snow
Mar 07, 2022
Hi Sue,
Excellent! Thank you so much for your 5 star review. Wishing you many more comfy nights ahead!
All the best,
Michelle
Victoria C
Verified Buyer
Storage Bed
The bed is very nice and well made. Very easy to put together with one person. The drawer took the longest with the little screws but the frame can we done in 15 minutes. Definitely would but again
Response from Silk & Snow
Mar 07, 2022
Amazing, Victoria! We are thrilled to hear how easy your set up was. Thank you so much for taking the time to reach out to the team.
All the best,
Michelle
Amy O
Verified Buyer
Wooden Upholstered Headboard
solid bed, easy to put together. Looks just as pictured
Response from Silk & Snow
Mar 07, 2022
Hi Amy,
Thank you so much for taking the time to share your experience regarding your new, picture perfect Bed Frame with Headboard. Stay cozy!
All the best,
Michelle
Erin H
Verified Buyer
Down Duvet
Love our new duvet!
Response from Silk & Snow
Mar 07, 2022
Hi Erin,
We are so happy you love your new Down Duvet! Thank you for taking the time to reach out to share this news. Here's to many more nights of cozy sleep ahead!
All the best,
Michelle
Danielle U
Verified Buyer
Wooden Bed Frame
Very pleased with my purchase
Response from Silk & Snow
Mar 07, 2022
Hi Danielle,
Thank you for taking the time to reach out and share your positive feedback with us. Happy sleeping!
All the best,
Michelle
Terry G
Verified Buyer
Muslin Duvet Cover
Muslin Duvet cover is soft and cozy with the textured feel of the linen sheets!
Response from Silk & Snow
Mar 07, 2022
Hi Terry,
We thank you for taking the time to reach out and share your experience with your new bedding from Silk & Snow. Here's to many more cozy nights of restful sleep to come!
All the best,
Michelle
Alicia D
Verified Buyer
Wooden Upholstered Headboard
Excellent
Response from Silk & Snow
Mar 07, 2022
Awesome, Alicia! Thank you for the 5 stars. Stay cozy!
All the best,
Michelle
Lorna H
Verified Buyer
Couette en alternative au duvet
Very happy with my new duvet. Quality is excellent and that fact it is made in Canada makes it a perfect choice
Response from Silk & Snow
Mar 07, 2022
Excellent news, Lorna! We are so happy that you are enjoyiing your new Duvet. Here's to many more nights of happy sleep to come!
All the best,
Michelle
Dominic M
Verified Buyer
Wool Dryer Balls
All good!
Response from Silk & Snow
Mar 07, 2022
Hi Dominic,
Thank you so much for the 5 stars! Happy sleeping!
All the best,
Michelle
Jeff M
Verified Email
Storage Bed
This bed is very poor quality. I bought it for my 7 y/o son. The sideboard broke within the first 40 days but S&S would not refund the product. Very flimsy construction, plastic screws to hold the drawer together. And also the drawer doesn't sit nicely at the end it's always rolling out. Cheap is the word I would use to describe this product
Response from Silk & Snow
Feb 22, 2022
Hi Jeff,
We really appreciate you taking the time to write to us and share your experience. We are very sorry for the issues you are having with the quality of your Storage Bed. We have looked into this matter and can confirm that a replacement is underway. If you have any more questions or concerns please let us know.
Sincerely,
Michelle
Brooke M
Verified Buyer
Down Duvet
I can’t remember how how I stumbled onto this site, but man, am I ever happy I did. I was on the hunt for really good linen bedding with a reasonable cost, and I am so happy with my purchase. I ordered a couple sets of linen sheets and the muslin duvet covers, as well as two new pillows and a down duvet. I especially love the pillows because you are able to adjust them and wash the outer covers, they are so comfortable. I wanted the experience of crawling into bed and feeling luxurious and I got it with my purchases. I’ll continue to add pieces, and eventually get some for my kids as they grow up.
Response from Silk & Snow
Mar 07, 2022
Amazing news, Broooke! We are thrilled to hear of your positive experience with our brand. Thank you so much for taking the time to write to us. Here's to many nights of happy sleep to come!
All the best,
Michelle
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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