4.6
From 1
to 5
Reviews
21598
Recommend
10 / 10
TrustScore
9.29 / 10
Roland D
Verified Buyer
Platform Bed
Excellent; tant pour le service que la qualité du produit. Facile à assembler et qui répond en tout point à mes attentes, merci
Response from Silk & Snow
Jan 21, 2022
Bonjour Roland,
Merci d'avoir pris le temps de nous écrire. Nous vous remercions de partager votre expérience.
Cordialement,
Michelle
Mike
Verified Email
S&S Hybrid Mattress - Twin
Love the hybrid mattress,very comfortable. Minimal motion transfer.Excellent quality for the money. Delivery was quick.
Response from Silk & Snow
Jan 16, 2022
Awesome news, Mike! We are very glad your new Hybrid mattress is so comfortable! Thank you for taking the time to share your positive feedback, we appreciate it.
All the best,
Michelle
Chantelle L
Verified Buyer
Adjustable Pillow (Retail)
Closest thing to a "hotel pillow". Comes very stuffed, and had to remove a bit as Im a back sleeper. highly recommend so far, but only been using for about 2 weeks.
Response from Silk & Snow
Jan 21, 2022
Hi Chantelle,
Thank you for taking the time to write to us. We are very pleased to hear of your experience and that you have adjusted your pillow to fit you perfectly. Here's to many more comfortable nights of sleep to come!
All the best,
Michelle
Michael G
Verified Buyer
S&S Hybrid Mattress
I have only had bed for about a week. So far very comfortable. Product arrived quickly .
Response from Silk & Snow
Jan 21, 2022
Hi Michael,
Thank you for reaching out and sharing your experience with your new mattress. We are thrilled it is comfortable and you received it so fast! Happy sleeping!
All the best,
Michelle
Adrian Hurtado
Verified Buyer
S&S Hybrid Mattress
The service:
Awesome service, I had a few issues buying from another country but customer service were so helpful and replied emails so fast.
The mattress:
Only one night spent yet but I'm very very pleased. I usually get up during the night, last night I slept through the whole night.
Shipping:
I'm 95% percent happy with this. The box came a bit damaged, nothing big but made it hard to carry it from one end.
Overall I'd give it a 4.9/5 taking that 0.1 out because of the box.
If this let's me updated my review I'll do it within the first month of use.
UPDATE:
Great mattress for me, I have a minor injury on my spine and these have been the best nights in a while. I have it about a month now.
My GF sadly says her body aches the last few nights, according to her it is too soft for her although it could be also because now she moves around more and out cat keeps waking her up. Or might be anxiety over moving countries. We'll see.
If they let me, I'll update even one more time.
Awesome service, I had a few issues buying from another country but customer service were so helpful and replied emails so fast.
The mattress:
Only one night spent yet but I'm very very pleased. I usually get up during the night, last night I slept through the whole night.
Shipping:
I'm 95% percent happy with this. The box came a bit damaged, nothing big but made it hard to carry it from one end.
Overall I'd give it a 4.9/5 taking that 0.1 out because of the box.
If this let's me updated my review I'll do it within the first month of use.
UPDATE:
Great mattress for me, I have a minor injury on my spine and these have been the best nights in a while. I have it about a month now.
My GF sadly says her body aches the last few nights, according to her it is too soft for her although it could be also because now she moves around more and out cat keeps waking her up. Or might be anxiety over moving countries. We'll see.
If they let me, I'll update even one more time.
Response from Silk & Snow
Jan 12, 2022
Hi Adrian,
Thank you for taking the time to write to us and share you experience. We are thrilled to hear you are finding your new Hybrid mattress comfortable and I will be sure to share your positive comments to our Customer Service Team. Here’s to many more cozy nights ahead!
All the best,
Michelle
Benoit F
Verified Buyer
Couverture lestée tissée à la main
It was a gift for my girlfriend and she is really happy with this product.
Really good quality and nice color.
The service and shipping was great and quick.
I really recommend this brand!
Benoit
Really good quality and nice color.
The service and shipping was great and quick.
I really recommend this brand!
Benoit
Response from Silk & Snow
Jan 21, 2022
Hi Benoit,
We really appreciate you taking the time to share your experience with your Weighted Blanket gift. We are glad that it was a success and thank you for your feedback. Happy sleeping!
All the best,
Michelle
Kimberley M
Verified Buyer
Egyptian Cotton Sheet Set
Love the colour and feel of the sheets.
Response from Silk & Snow
Jan 21, 2022
Excellent, Kimberley! We are so pleased you are enjoying your new Egyptian Cotton sheets. Here's to many more cozy nights ahead!
All the best,
Michelle
Lara M
Verified Buyer
Storage Bed
Liked a lot what i received: only the headboard so far because they sent a wrong size for the rest of the bed during the delivery. The headboard thought looks comfortable for the head and beautiful color and quality fabric. Also fast shipping but slow to fix the problem…
Response from Silk & Snow
Jan 22, 2022
Hello Lara,
Thank you for taking the time to reach out and share your feedback with our brand and we apologize for the issues you have experienced with your delivery. We took a look at your order and can see that you are currently in communication with a team member to resolve these matters promptly.
Sincerely,
Michelle
DOUGLAS R
Verified Buyer
Wool Dryer Balls
Something different to try. Thanks!
Response from Silk & Snow
Jan 21, 2022
Hi Douglas,
Thank you for taking the time to write to us about your Wool Dryer Balls! We appreciate your feedback.
All the best,
Michelle
Dominic M
Verified Buyer
Couverture lestée tissée à la main
Awesome!
Just perfect!
Just perfect!
Response from Silk & Snow
Jan 21, 2022
Hi Dominic,
Thank you for sharing your feedback with our company. We are so happy to hear your Weighted Blanket is perfect! Happy sleeping!
All the best,
Michelle
Janessa K
Verified Buyer
I loved this mattress right away. It did take my husband a week or two to get used to it (he was initially concerned it was too soft...in comparison our last mattress felt like a board LOL) but he just said the other day how much he loves the mattress now too. We also bought pillows and they are amazing! Highly recommend.
Response from Silk & Snow
Jan 21, 2022
Hi Janessa,
Thank you for taking the time to write to us. We are so glad to know that, although your husband did need a slight adjusment period, you both now love your Organic mattress! Here's to many more cozy nights of happy sleeping to come!
All the best,
Michelle
Nathan B
Verified Buyer
Down Duvet
So warm and comfortable! Highly recommend to everyone.
I thought a little pricey at first, but when compared to ones in stores over seas for same amount of money, was a no brainer to go with a local traceable product. Looking forward to trying your other products! Thanks for the great product!
I thought a little pricey at first, but when compared to ones in stores over seas for same amount of money, was a no brainer to go with a local traceable product. Looking forward to trying your other products! Thanks for the great product!
Response from Silk & Snow
Jan 21, 2022
Great news, Nathan! Thank you for taking the time to share your recommendation. We are so pleased you are enjoying your new Down Duvet and appreciate you sharing your feedback on your choice. Stay cozy!
All the best,
Michelle
Michelle M
Verified Buyer
S&S Hybrid Mattress
Very disaster that this mattress is just not right for us. We feel it’s far too soft, there is not nearly enough support in the coils, we felt like it “collapsed” almost flat under our weight. There is absolutely no edge support and no motion isolation at all, you can feel every little movement from your partner. Quality is decent so if you want soft and bouncy give it a try, if you need support this is not right for you. We will be returning ours sadly.
Response from Silk & Snow
Jan 17, 2022
Hello Michelle,
Thank you for taking the time to write to us and share your feedback in regards to your S&S Hybrid mattress. We are sorry it is not working out for you but appreciate your insight as we are continuously looking to enhance our products. We hope you find the perfect feel that you are searching for soon.
Sincerely,
Michelle
Isabel S
Verified Buyer
Hand Knitted Weighted Blanket
Great product. Very happy with it. Good quality!
Response from Silk & Snow
Jan 21, 2022
Hi Isabel,
Thank you for taking the time to write to us. We appreciate your feedback on your new Weighted Blanket! Happy sleeping!
All the best,
Michelle
Neil H
Verified Buyer
We have had the mattress now for 3 weeks and it certainly has helped our sore backs that we experienced with our old mattress. We are very pleased with our purchase.
Response from Silk & Snow
Jan 21, 2022
Great news, Neil!
We are thrilled your new Organic mattress is helping your sore backs! We appreciate you sharing your experience with us.
All the best,
Michelle
Eric P
Verified Buyer
Storage Bed
Nice bed. Clean look. The assembly was easy. No missing part.
Response from Silk & Snow
Jan 21, 2022
Hi Eric,
That is excellent feedback to hear! We appreciate you taking the time to write to us and share your experience with our brand. Happy sleeping!
All the best,
Michelle
Cathy H
Verified Buyer
Hand Knitted Weighted Blanket
Excellent quality and fast delivery!
Response from Silk & Snow
Jan 21, 2022
Hi Cathy,
Thank you for sharing your awesome feedback about our brand. We appreciate you taking the time to write to us and share your experience.
All the best,
Michelle
Maureen S
Verified Email
Pillow - Standard
I really wanted to love this pillow but I do not think it is for me.
Pros - well made and in theory the ability to adjust the fill makes sense. OEKO-TEX and CertiPUR-US foam. Canadian Company.
Cons - Made in China. Very high loft which is an issue for stomach and side sleepers. When the foam is removed to lower the loft, the pillow feels lumpy and hard.
I plan to adjust the fill and keep on trying for another week but I doubt it will make much of a difference.
Update - replaced all the fill - pillows great to read in bed. Still cannot use them to sleep.
Pros - well made and in theory the ability to adjust the fill makes sense. OEKO-TEX and CertiPUR-US foam. Canadian Company.
Cons - Made in China. Very high loft which is an issue for stomach and side sleepers. When the foam is removed to lower the loft, the pillow feels lumpy and hard.
I plan to adjust the fill and keep on trying for another week but I doubt it will make much of a difference.
Update - replaced all the fill - pillows great to read in bed. Still cannot use them to sleep.
Response from Silk & Snow
Jan 12, 2022
Hello Maureen,
Thank you for taking the time to write to us and share your experience with your new pillows. We appreciate your comments and will be sure to follow up with the team as we are always looking to improve on our products and services in the future. As you are within your 100 Night Trial you can return your pillows if they are not suitable for you. If you would like to initiate this return, please email us at hello@silkandsnow.com at your earliest convenience.
Sincerely,
Michelle
claudette p
Verified Buyer
great experience , great delivery , great mattress, go canada go
Response from Silk & Snow
Jan 21, 2022
Thank you, Claudette! We are very pleased to know your whole experience has been so great. We appreciate you taking the time to write to us and thank you for your support. Happy sleeping!
All the best,
Michelle
sophie l
Verified Buyer
Wool Dryer Balls
Give your old ball to your cat and enjoy the Silk & Snow new ones
Response from Silk & Snow
Jan 21, 2022
Hi Sophie,
That sounds like a win-win scenario to us! Thank you for taking the time to reach out. Stay cozy!
All the best,
Michelle
All the best,
Michelle
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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