4.6
From 1
to 5
Reviews
21598
Recommend
10 / 10
TrustScore
9.29 / 10
Kim P
Verified Buyer
Silk Pillowcase
So silky smooth. As soon as my husband felt mine, he asked me to order one for him đ€Ș
Response from Silk & Snow
Jan 21, 2022
Great news, Kim! Thank you for taking the time to write to us and share your feedback. Stay Cozy!
All the best,
Michelle
Jelena M
Verified Buyer
Muslin Duvet Cover
Bad customer service. I never received the item I purchased. Their response is âthatâs too bad, it says itâs deliveredâ and I still havenât received my money back. It was not delivered to my home address. I am not in the possession of the item.
Response from Silk & Snow
Jan 17, 2022
Hello Jelena,
We apologize for the experience you've had with our brand and appreciate you taking the time to share your feedback. We have taken a look and can see that you have been in contact with the team about this issue. However, as you have since filed a chargeback we unfortunately will not be able to perform a refund on our end and you will have to go through your bank/provider at this time. Once again we are sorry for the frustration and inconveniences you have experienced with our company. Please reach out to us if there are any additional concerns and our team will be here to assist.
Sincerely,
Michelle
Catherine A
Verified Buyer
Adjustable Pillow (Retail)
Great pillow and I love the fact that you can adjust the weight of it.
Response from Silk & Snow
Jan 21, 2022
Hi Catherine,
Thank you for sharing your feedback on your pillow. Wishing you many more comfortable nights of sleep to come!
All the best,
Michelle
Ann L
Verified Buyer
Silk Sleep Mask
Overall, I love the mask. Itâs super soft and completely blocks light (at least the navy blue one does). It is a little snug on my head so thatâs taken some getting used to, and on occasion, leave a bit on an indentation on my cheek - but Iâm a side sleeper, so that makes sense.
Response from Silk & Snow
Jan 21, 2022
Hi Ann,
We appreciate you sharing your positive experience with your new Silk Sleep mask. Thank you for taking the time to reach out. Happy sleeping!
All the best,
Michelle
Michelle N
Verified Buyer
Egyptian Cotton Sheet Set
Love the sheet set! Comfy and cool. Excellent 5 plus plus customer service đ
Response from Silk & Snow
Jan 21, 2022
Hi Michelle,
We are so thrilled! Thank you for sharing your feedback and we will be sure to pass along your kudos to the customer service team. Here's to many more nights of happy sleeping!
All the best,
Michelle
Vanessa L
Verified Buyer
Alpaca Throw
Beautiful and super soft!
Response from Silk & Snow
Jan 21, 2022
Hi Vanessa,
Thank you for taking the time to reach out and share your feedback with us. Here's to many cozy nights ahead!
All the best,
Michelle
Sarah N
Verified Buyer
Hand Knitted Weighted Blanket
Great cotton product. What we hoped for.
Response from Silk & Snow
Jan 21, 2022
Thank you, Sarah! We appreciate you taking the time to write to us and share your feedback.
All the best,
Michelle
Alexis W
Verified Buyer
Flax Linen Duvet Cover
Gorgeoud
Response from Silk & Snow
Jan 21, 2022
Hi Alexis,
Thank you for your 5 star review! Happy sleeping!
All the best,
Michelle
Natalie P
Verified Buyer
Flax Linen Flat Sheet
I'd give zero stars if I could. I washed these linen sheets a bunch of times before sleeping on them to try to soften them but it didn't help. It felt like I was sleeping on a drop cloth. Will be returning these for sure
Response from Silk & Snow
Jan 12, 2022
Hello Natalie,
We appreciate your feedback in regards to your new Flax Linen sheets and will be sure to share your comments as we are committed to improving our products frequently to ensure we are always improving our company where we can. We apologize that your sheets are not satisfactory and can certainly assist you with a return. If you would like to proceed please send us an email at hello@silkandsnow.com.
Sincerely,
Michelle
Diane R
Verified Buyer
Adjustable Pillow (Retail)
The pillow is adjustable and very comfortable
Response from Silk & Snow
Jan 21, 2022
Hi Diane,
We are so thrilled your new pillow is so comfortable! Happy sleeping!
All the best,
Michelle
Sabrina J
Verified Buyer
Cadre de lit avec tĂȘte de lit
Gorgeous bed! I choose the colour oat and it's exactly what I wanted. Easy to assemble and very sturdy. Love it!
Response from Silk & Snow
Jan 21, 2022
Great news, Sabrina! We are so thrilled you love your new Bed Frame and thank you for sharing your experience with our company.
All the best,
Michelle
James S
Verified Buyer
Hand Knitted Weighted Blanket
Love the product but wish it was wider (would trade some of the length for more width). We have a king size bed.
Response from Silk & Snow
Jan 21, 2022
Hi James,
We appreciate you taking the time to reach out and share your experience with us. We appreciate your comments and will be sure to follow up with the team in regards to your feedback. Happy sleeping!
All the best,
Michelle
Carole P
Verified Email
Muslin Coverlet
Je suis trĂšs satisfaite de mon achat. Jâai achetĂ© les draps de lin combinĂ© Ă la courtepointe de mousseline, câest lĂ©ger et frais. Grandeur conforme. Produits dâexcellentes qualitĂ©s.
Response from Silk & Snow
Jan 21, 2022
Bonjour Carole,
Nous sommes ravis que vous soyez si satisfait ! Merci d'avoir pris le temps de nous écrire et nous apprécions vos commentaires. Bon dodo !
Cordialement,
Michelle
Sarah D
Verified Buyer
Muslin Coverlet
This coverlet is beautiful and a perfect weight.
Response from Silk & Snow
Jan 21, 2022
Hi Sarah,
Thank you for sharing your awesome feedback with us. Here's to many more cozy nights ahead!
All the best,
Michelle
Carole P
Verified Buyer
Muslin Quilt
TrÚs satisfaite. Excellente qualité du tissu. Léger et doux.
Response from Silk & Snow
Jan 21, 2022
Bonjour Carole!
Merci d'avoir pris le temps de nous écrire et nous apprécions vos commentaires. Bon dodo !
Cordialement,
Michelle
Chantelle L
Verified Buyer
Down Duvet
Omg Iâm in love! It the warmest duvet Iâve found. Iâm soooo happy with my purchase. You donât sweat because itâs so warm but it just makes you the perfect temperature. Iâm in -40 weather and itâs been a god send! Not only is the Silk & Snow brand so cute but their product is amazing!! Definitely worth the money :). Iâm happy with my purchase! Also people say itâs really crinkly in the other reviews. Itâs not super crinkly just the first like two nights and then it fades!
Response from Silk & Snow
Jan 20, 2022
Hi Chantelle,
Thank you for taking the time to write to us and share your experience. We are thrilled to hear your feedback! Happy sleeping!
All the best,
Michelle
Haley S
Verified Buyer
Flax Linen Duvet Cover
Great quality! Fast shipping! Beautiful colour tones!
Response from Silk & Snow
Jan 20, 2022
Hi Haley,
We appreciate your excellent feedback! Thank you for taking the time to write to us.
All the best,
Michelle
Maria G
Verified Buyer
Hand Knitted Weighted Blanket
Ordered the 15lb for my daughter. loves it!
Response from Silk & Snow
Jan 20, 2022
Hi Maria,
Thank you for sharing the good news! We are happy your daughted loves her Weighted Blanket. Here's to many more cozy nights ahead!
All the best,
Michelle
Tala F
Verified Buyer
Egyptian Cotton Duvet Cover
My husband and I decided to spend a bit more money to get a quality duvet because we were often waking up too hot in the middle of the night. We purchased the lightweight duvet and it has been perfect. It keeps us warm, even in the winter, but not warm enough to make us feel uncomfortable in the middle of the night. It was definitely worth the money!
Response from Silk & Snow
Jan 20, 2022
Awesome, Tala! We are so pleased your new lightweight duvet is the perfect fit for you. We wish you many more cozy sleeps ahead!
All the best,
Michelle
Noel T
Verified Buyer
Down Duvet
After receiving my duvets and not the covers I immediately called, I got an apology and shortly thereafter I got the covers as well, good customer service. The duvets and covers are beautiful, lightweight and very warm. Better than any classy hotel I have been in, very much worth the cost. Thank you Silk and Snow for the exellent customers service.
Response from Silk & Snow
Jan 20, 2022
Hi Noel,
We appreciate you taking the time to share your experience with our brand. We will be sure to share your kudos to the customer service team! Thank you for taking the time to reach out. Happy sleeping!
All the best,
Michelle
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live wellâexperience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live wellâexperience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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