4.6
From 1
to 5
Reviews
21598
Recommend
10 / 10
TrustScore
9.29 / 10
Hazel C
Verified Buyer
Hand Knitted Weighted Blanket
Love it!
Response from Silk & Snow
Jan 20, 2022
Excellent, Hazel! We are so happy you love your Weighted Blanket. Happy sleeping!
All the best,
Michelle
Becky
Verified Email
Hand Knitted Weighted Blanket
I’m happy with the weight, but the blanket is quite narrow and the sides roll in making it even narrower. It would be better for the blanket to be shorter and wider. I also recommend having a double or queen sized version for couples.
I went with this brand as I didn’t want to have any plastic components to a weighted blanket and most other brands use polyester. In retrospect I wish I had spent more time researching and found a brand that offers a larger width.
I went with this brand as I didn’t want to have any plastic components to a weighted blanket and most other brands use polyester. In retrospect I wish I had spent more time researching and found a brand that offers a larger width.
Response from Silk & Snow
Jan 12, 2022
Hello Becky,
Thank you for taking the time to reach out and share your experience with us in regards to your Weighted Blanket. We are sorry your blanket does not meet your expectations and will be sure to inform our design team as we are continuously looking to improve our products and services in the future.
Sincerely,
Michelle
Leah M
Verified Buyer
Down Alternative Duvet
I really like it overall, it's warm and cozy. Gave it 4 stars because it's a little stiff and not as fluffy as I thought it would be.
Response from Silk & Snow
Jan 20, 2022
Hi Leah,
Thank you for taking the time to write to us and share your feedback. We appreciate your insight and will be sure to follow up with the team as we are always looking for ways to enhance our products. Wishing you many cozy sleeps ahead!
All the best,
Michelle
Olyvia U
Verified Buyer
S&S Organic Mattress - US
It is perfect for my back problems
Response from Silk & Snow
Jan 20, 2022
Hi Olyvia,
Thank you for taking the time to reach out and share your good news! We are so glad your Organic mattress is helping you with your back problems. Wishing you many more comfortable nights of rest to ahead!
All the best,
Michelle
Susan P
Verified Buyer
Down Alternative Duvet
K
Response from Silk & Snow
Jan 20, 2022
Hi Susan,
Thank you so much for your 5 star review! Happy sleeping!
All the best,
Michelle
Courtney D
Verified Buyer
Love it! So nice to buy a Canadian made, organic mattresses. Easy install (however the King is heavy), could sleep on it right away and have slept well since.
Response from Silk & Snow
Jan 20, 2022
Great news, Courtney! We are thrilled your new Organic mattress is a great fit for you. Thank you for taking the time to write to us. Happy sleeping!
All the best,
Michelle
Cory H
Verified Buyer
Egyptian Cotton Duvet Cover
Great quality alittle warmer then I was planning for but very comfortable still
Response from Silk & Snow
Jan 20, 2022
Hi Cory,
We appreciate you sharing your feedback with our company and your new Silk & Snow accessories. We wish you many more comfortable nights to come!
All the best,
Michelle
Angela C
Verified Buyer
Muslin Duvet Cover
So light and pretty! My husband overheats, so this keeps him cool. I’m never warm enough, but this doesn’t make me cold.
Response from Silk & Snow
Jan 20, 2022
Hi Angela,
Thank you for taking the time to write to us and share your great feedback. Wishing you both many comfortable sleeps ahead!
All the best,
Michelle
Richelle P
Verified Buyer
S&S Hybrid Mattress
LOVE our new mattress, bed frame, duvet, duvet cover and sheets! We don’t have a single complaint. We were skepticle about going with a lesser know company (we had never heard of silk and snow) but the experience was amazing and I am so happy with our choice. I stupidly ordered two bed frames and didn’t catch my mistake before checking out but about an hour after my order I received a call from their customer support, which I didn’t answer cause I didn’t recognize the number so they then sent me an email just to verify that I meant to order two frames, which I did not so the situation was resolved and our order was delivered quickly and was so easy to set up! The products are high quality. The frame is super sturdy, the sheets are soft and silky, the duvet is perfect not to hot for my husband who sleeps very warm, but keeps me very cozy and I get cold very quick. The mattress is so comfortable and has the perfect amount of edge support which is sooooo hard to find! Honestly don’t have a single complaint about any of our purchases. Just wish they had a bigger variety of colour choices.
Response from Silk & Snow
Jan 20, 2022
Wow, Richelle! What amazing feedback to receive and we really appreciate you sharing your experience with our brand. We will also be sure to mention your suggestion (more colours!) with the design team as we are always looking for ways to enhance our products. Thanks again for sharing how much you are enjoying your new sleep set and service. Wishing you many more cozy nights to come!
All the best,
Michelle
Kris A
Verified Buyer
Hand Knitted Weighted Blanket
Very nice! Great feel. Very heavy and calming. Quality.
Response from Silk & Snow
Jan 18, 2022
Awesome, Kris! We are so pleased to hear of your great experience. Wishing you many restful and relaxing nights ahead!
All the best,
Michelle
Noelle T
Verified Buyer
Upholstered Bed Frame with Headboard
We loved the bed and it appears to be good quality. Unfortunately, it was missing the feet, metal support foot, and all of the nuts and bolts to put the bed together. I followed up with Silk & Snow and they said they would ship the missing parts out right away. More than two weeks later and the missing parts have not arrived. Very disappointing. I'm waiting on to hear back from another follow up.
Response from Silk & Snow
Jan 22, 2022
Hello Noelle,
We appreciate you taking the time to write to us and we apologize that for the state in which you received your Bed Frame. We can see that you are in communication with the team to assist you further. Once again, we are sorry Once again, we are sorry for the frustration and inconvenience due to our speed of resolution regarding your missing pieces. We will be sure to bring it up with the appropriate parties involved for further discussion.
Sincerely,
Michelle
James V
Verified Buyer
Silk & Snow Natural Hand Knit Weighted Blanket
The customer service is first rate and their weighted blankets are unlike any other on the market. They are comfy, cool, and my wife can’t live without one since we got it. Highly recommended.
Response from Silk & Snow
Jan 18, 2022
Amazing, James! Thank you for sharing such excellent feedback with us. We wish you many more restful nights ahead!
All the best,
Michelle
Rachel W
Verified Buyer
Muslin Coverlet
I ordered the "oat" color and it's more of a light grey than it shows in the photos. It does not work with my decor because the color is so different!
Response from Silk & Snow
Jan 12, 2022
Hello Rachel,
Thank you for sharing your experience with us and we are sorry that your Muslin Coverlet does not match the rest of your colour palette. We can confirm that a customer service representative has been in contact with you to complete your return. We will be following up with our design team to inform them of your feedback regarding the colour so we can better enhance future experiences with the Oat colour.
Sincerely,
Michelle
Abikè Y
Verified Buyer
Couette en alternative au duvet
La couverture est chaude mais lourde et bruyante
Response from Silk & Snow
Jan 18, 2022
Bonjour Abikè,
Nous apprécions beaucoup vos commentaires. Merci d'avoir pris le temps de nous écrire.
Sincèrement,
Michelle
Claude S
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
Good customer service, quick to answer, nice quality, I'm an happy customer :)
Response from Silk & Snow
Jan 18, 2022
Great news, Claude! We really appreciate you taking the time to reach out and share your experience with our brand. Happy sleeping!
All the best,
Michelle
Hannah Y
Verified Buyer
Hand Knitted Weighted Blanket
Great quality, beautiful, and love the way it feels.
Response from Silk & Snow
Jan 18, 2022
Hi Hannah,
We are so thrilled you love the way your new Weighted Blanket feels. Cheers to many cozy times to come!
All the best,
Michelle
colomba l
Verified Buyer
S&S Custom Foam Mattress
Amazing product and customer service!!
Response from Silk & Snow
Jan 18, 2022
Thank you, Columba! We appreciate you taking the time to reach out and share your awesome feedback. Happy sleeping!
All the best,
Michelle
Morgan M
Verified Buyer
Silk Pillowcase
Love my silk pillow!! Shipping took a little bit as to be expected during covid but it was worth the wait. They included care instruction which was great as this is my first time owning a silk pillowcase. Total game changer.
Response from Silk & Snow
Jan 18, 2022
Hi Morgan,
Thank you for taking the time to reach out and share you feedback on your new Silk Pillowcase! Here's to many more cozy nights ahead!
All the best,
Michelle
Alyssa D
Verified Buyer
Egyptian Cotton Sheet Set
Unfortunately the Egyptian cotton sheets were not for me - I found them too rough or “corse” even after washing them once . I didn’t sleep on them but could tell based on pillowcase. The customer service was great however when I called to return and it’s great they have a good return policy.
Response from Silk & Snow
Jan 12, 2022
Hello Alyssa,
We are sorry that your Egyptian Cotton sheets are not feeling quite like you had anticipated even after washing them. We appreciate your feedback and will be sure to follow up with the appropriate parties involved. Even though you did not find our brand to provide perfect bedding and we hope you are able to find your ideal sleep accessories soon.
Sincerely,
Michelle
Kharli F
Verified Buyer
Adjustable Pillow (Retail)
Very happy with the Silk & Snow pillow. The customization is great. Used it with the full fill the first night then removed about 1/4 of the memory foam and it is perfect. The 2-layer design is nice so you are sleeping on a thin layer of soft padding in the outer cover and not the shredded foam which makes up the inner core. No neck pain or headaches right from day one.
Response from Silk & Snow
Jan 16, 2022
Hi Kharli,
Thank you for sharing your feedback with your new pillow. We are so glad you have adjusted the foam fill perfectly for your needs and that its comfy without any pain experienced! Wishing you many restful nights of sleep to come.
All the best,
Michelle
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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Adjustable Pillow (Retail... |
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