4.6
From 1
to 5
Reviews
21593
Recommend
10 / 10
TrustScore
9.29 / 10
Melissa M
Verified Buyer
S&S Hybrid Mattress
After much research, we settled on the Silk & Snow hybrid and bought two of them. They are one of the few hybrid's available and the price was great. Set up was okay (we bought bed frames too). One mattress had a very strong smell that took about a week to go away. The other had no smell at all. After sleeping on them for several weeks now, we are so pleased with them! You can feel very little movement with someone else in the bed, which is a bonus with a spouse that works shift work, and it isn't hot at all, which was a concern with a foam mattress. I used to wake up with a sore back and that hasn't happened since starting to use the new mattress. I would highly recommend!
Response from Silk & Snow
May 10, 2021
Hi Melissa
Great news! Thank you for taking the time to fill in our review, we appreciate your feedback and we're thrilled you're enjoying your hybrid mattresses!
Susan
Nathan S
Verified Buyer
Adjustable Pillow (Retail)
Been using these pillows for about a month. The pillow is a really good idea, but has a few issues. First, the polyester fill that's supposed to overlay the shredded foam centre, actually end up just sliding to the ends of the pillow. Not a huge deal, but sort of defeats the purpose. I really like the option to adjust the shredded foam, but unlike competing brands of the same style, the pillow doesn't come with any extra fill, so you can only really remove. This would be less of an issue if the polyester stayed put, but anyway. I'd bought a competitor version and had the extra foam from that and put it in, and it's great. I'm a side sleeper so I need a fairly full pillow, if you're a back sleeper maybe you'll have no issues.
Response from Silk & Snow
Jun 22, 2021
Hi Nathan, thank you so much for your feedback on the pillow. We will most certainly pass this along to our product development team to keep in mind for future iterations. All the best :) - Dane
Nathan S
Verified Buyer
Flax Linen Pillowcase Set
These sheets are great so far. Actually fairly soft for pure linen after only one wash. Colour is nice too.
Response from Silk & Snow
May 10, 2021
Hi Nathan
We are so happy you're loving your new Flax Linen bedding - thank you for taking the time to send us your feedback!
Susan
Nathan S
Verified Buyer
S&S Hybrid Mattress
We've had the mattress for abit over a month. It's comfortable, but my wife and I are noticing a few issues with the mattress already. First, it's getting compacted down where we sleep, and there's a slight ridge starting in the middle. We rotated the mattress (not flipped) to change sides but it's didn't change anything. We're not terribly heavy people (115 and 200 lbs) so this is a bit concerning. Second, the mattress is sort of mushrooming out at the top, its like the pillow top now looks bigger than the base of the mattress, and the sides are no longer straight, they kind of bulge out slightly in the middle. It's just cosmetic, I guess, but it's not instilling a ton of confidence for the long term. The stitching around the pillow top is a bit shoddy too, with Tufts of the underlay poking through in some parts. Anyway, all of this, except the depressions where we sleep is purely cosmetic, but it makes it look like an old, squished mattress already and it's only been a month. We're going to give it another month and if the depressions get more noticible we'll probably send it back. Maybe we just got a lemon.
Response from Silk & Snow
May 10, 2021
Hi Nathan
We appreciate your honest feedback and we are sorry that you're not loving your new mattress. Please do reach out to us so we can take a look at some pictures and figure out what's going on. Cosmetic or not, we want you to be confident in your new mattress! We are around everyday from 9:30 - 5:30 if you want to drop us a line.
Thanks
Susan
Nicole M
Verified Buyer
Silk Pillowcase
good pillow
Response from Silk & Snow
May 10, 2021
Hi Nicole
Thank you for letting us know! We're so happy you're loving your new pillow :)
Susan
Nancy L
Verified Buyer
The mattress arrived promptly after ordering. Had to let it sit to expand and air out. I am sleeping on it and find the support and comfort fine. My only complaint is the obnoxious odor that still eminates from the mattress. I have tried Febreeze and leaving window open...even during very cold weather. Still wake up at night from the smell.
Response from Silk & Snow
May 10, 2021
Hi Nancy
Thank you for taking the time to write to us. We are happy you had a good experience but we are so sorry to hear about the bad smell. What you’re smelling can be typical when you buy a new mattress but I wanted to assure you that all of our foams are CertiPUR certified, which means that they are tested by a third party to ensure that they are safe in terms of chemical emissions. The smell will start to dissipate over time and it definitely does not indicate a defect with the mattress, but please contact us if it is still bothers you - we are available and very happy to chat more about it.
Thanks
Susan
Allison S
Verified Buyer
Hand Knitted Weighted Blanket
Bought the single size in Nimbus Grey for my husband. Love that it is made with breathable, woven cotton. It is sturdy and I don't see thus far why it won't last for many, many years as opposed to other junk on the market. I was worried it would be to hot, but this is not the case with the open weave design. I also chose this blanket over others because of the OEKO-TEX Standard 100 Certification.
Response from Silk & Snow
May 10, 2021
Hi Allison
Wonderful! We're pleased to hear that you're enjoying your weighted blanket :)
All the best
Susan
Lauren D
Verified Buyer
Down Alternative Duvet
Light weight and still keeps me warm. Love it!
Response from Silk & Snow
May 10, 2021
Hi Lauren
Excellent! Thank you for taking the time to let us know, we appreciate your feedback!
Susan
stan b
Verified Buyer
S&S Hybrid Mattress
so far mattress is comfortable,only used for month and a half
gave 3 stars because mattress came with a tear when it arrived
we have been refunded some money and told warranty is not affected
they were great to deal with the issue
gave 3 stars because mattress came with a tear when it arrived
we have been refunded some money and told warranty is not affected
they were great to deal with the issue
Response from Silk & Snow
May 10, 2021
Hi Stan
We are sorry to hear about the tear but I'm glad that we figured out a solution that suited you. Happy to hear that you're finding the Hybrid comfy!
Thanks
Susan
Nauman Q
Verified Buyer
S&S Hybrid Mattress
Satisfied
Response from Silk & Snow
May 10, 2021
Hi Nauman
Thank you! We appreciate your feedback.
All the best
Susan
Wing H
Verified Buyer
Hand Knitted Weighted Blanket
Nice and comfy
Response from Silk & Snow
May 10, 2021
Hi Wing
Great news! We're so happy you're enjoying your weighted blanket :)
Susan
Nicholas P
Verified Email
S&S Organic Mattress
We wanted to move away from foam mattresses as we believed they were making us sleep too hot. On our journey to find a good mattress we tried Casper and Purple - both way more expensive than this mattress - which we didn't like. So glad we were able to find about Silk and Snow! Both their hybrid and this organic mattress are very good choices. We ended up sticking with the organic one as it has zero foam and I'm super happy we were able to find a canadian brand making a good latex coil mattress.
Response from Silk & Snow
Jun 22, 2021
Hi Nicholas, we're elated that you're enjoying your Organic mattress! We wish you both the best and many more wonderful nights of sleep :) - Dane
Scott M
Verified Buyer
Hand Knitted Weighted Blanket
Soft and breathable. Helps with autism overloads <3
Response from Silk & Snow
May 12, 2021
Hi Scott,
Amazing news! We're so happy that this blanket helps provide comfort and that the weight is providing other benefits as well. We hope you enjoy many more cozy nights!
All the best,
Claire
Pat H
Verified Buyer
Egyptian Cotton Sheet Set
I am enjoying my silk and snow products.. my neck has felt better since using S&s Pillow and I am enjoying my silk pillowcase.
Response from Silk & Snow
May 12, 2021
Hi Pat,
Hooray! This is great to hear! We are happy that the pillow has provided you with some relief on your neck and that you are enjoying the rest of your S&S goodies. Here's to many cozy and comfortable nights ahead. Happy sleeping!
All the best,
Claire
Montana B
Verified Buyer
Hand Knitted Weighted Blanket
A perfectly weighty and warming weighted blanket! I love the weaved design and that it is a Canadian-made, 100% cotton option!
Response from Silk & Snow
May 12, 2021
Hi Montana,
Hooray! We're incredibly happy that you are enjoying your blanket. We hope it keeps you cozy for many nights to come! :)
All the best,
Claire
Paula R
Verified Buyer
S&S Hybrid Mattress
Very comfortable mattress. Packaging was excellent. Unwrapping went smoothly according to instructions. There is a foam smell that wasn’t too strong and after a month it’s still there slightly. Highly recommend.
Response from Silk & Snow
May 12, 2021
Hi Paula,
Thank you for your feedback! We are happy to hear you are enjoying your new mattress and that the unpacking process was easy. Our team is always happy to help with any tips for smell should you wish to reach out at hello@silkandsnow.com. Here's to many comfortable nights to come!
All the best,
Claire
Juanita L
Verified Buyer
S&S Hybrid Mattress
I love my new Silk and Snow Queen mattress !! I find that is firm enough, yet soft enough and provides the support that I was looking for. Not sure how it would be for someone larger or two people though. I don’t find that it sleeps hot but it isn’t cool either.
Overall I could be happier with my choice.
J
British Columbia
Overall I could be happier with my choice.
J
British Columbia
Response from Silk & Snow
May 12, 2021
Hi Juanita,
This is wonderful! We're delighted to know that you are enjoying your new mattress and that the support is as desired. We appreciate you sharing your experience with us and thank you for the feedback! Stay cozy!
All the best,
Claire
Lindsay G
Verified Buyer
S&S Hybrid Mattress
This mattress is firm compared to what I used to have and it took some getting used to but I love it now! It’s very supportive
Response from Silk & Snow
May 12, 2021
Hi Lindsay,
Hooray! We're glad that the mattress has provided you with comfort and have adjusted well. Time is always key! Happy sleeping! :)
All the best,
Claire
Thomas D
Verified Buyer
Storage Bed
This is a pretty decent solid and sturdy frame, fairly easy to put together if your are solo, best if you have an extra set of hands to help though.
I will recommend this product to a family member or friend.
I will recommend this product to a family member or friend.
Response from Silk & Snow
May 12, 2021
Hi Thomas,
Amazing! We're excited to know you are enjoying your new bed frame. We appreciate you sharing your experience and feedback. Thank you for all the support!
All the best,
Claire
Dominique Guenette
Verified Buyer
Best damn mattress I ever had! Excellent support and comfort. Amazing technology, and outstanding quality... It was frozen solid when I received it, and the smell was gone after about 3 days.
Response from Silk & Snow
Apr 23, 2021
Hi Dominique,
Thank you for the 5 stars! :)
All the best,
Claire
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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