4.6
From 1
to 5
Reviews
21593
Recommend
10 / 10
TrustScore
9.29 / 10
Caitlin M
Verified Buyer
Storage Bed
Great bed! My only complaint was that they took a long time to respond to tge eta because it was backordered and somehow mine came 4 weeks after the expected shipping dates because mine didn't get fulfilled. Then during that time they did a free pillow deal and I didnt even get the free pillow :(
Response from Silk & Snow
Jun 14, 2021
Hi Caitlin, we're incredibly sorry about the issues with delivery and the backorder. As such, we have gone back and refunded your order the cost of the pillow you had on your order to try and make things right. We wish you nothing but the best :) - Dane
Jane M
Verified Buyer
S&S Hybrid Mattress
I love my new Silk and Snow mattress. It was easy to manipulate up stairs and sprung to life in no time. I find it to be extremely comfortable and I was very glad to hear that it was made in Toronto.
Response from Silk & Snow
May 31, 2021
We're so glad you're enjoying your mattress, Jane! We wish you nothing but wonderful rest :) All the best - Dane
Romina M
Verified Buyer
S&S Hybrid Mattress
Less firm that I thought
Response from Silk & Snow
May 31, 2021
Hi Romina, despite the mattress not being as firm as you had originally thought, we're glad you're enjoying it all the same! Happy sleeping :) - Dane
Riley R
Verified Buyer
Love our new mattress and pillows
Response from Silk & Snow
May 31, 2021
That's wonderful, Riley! Happy sleeping :) - Dane
Barbara J
Verified Buyer
Hand Knitted Weighted Blanket
My son loves this weighted blanket. I wanted the material to be all-natural and breathable. I also wanted to support local and Canadian. And Silk and Snow fit all of those aspects and more. The knit blanket also looks amazing. I will certainly look at the other products that the company offers.
Response from Silk & Snow
May 31, 2021
We're delighted to know that your son is enjoying the weighted blanket, Barbara! We can't we to see your next order :) All the best - Dane
Katie B
Verified Buyer
Hand Knitted Weighted Blanket
I love my heavy blanket!
Response from Silk & Snow
May 27, 2021
We love that you love it, Katie! Happy sleeping :) - Dane
Susan B
Verified Buyer
S&S Hybrid Mattress
Comfortable
Response from Silk & Snow
May 27, 2021
We're glad you think so, Susan! Happy sleeping :) - Dane
Brian M
Verified Buyer
S&S Hybrid Mattress
great mattress
Response from Silk & Snow
May 27, 2021
Thanks, Brian! Happy sleeping :) - Dane
Cecile A
Verified Buyer
Hand Knitted Weighted Blanket
I did not know what weight to buy and I find that the one I bought is too heavy, But I like the fact that It keeps you cool.
I does what it claims .
I does what it claims .
Response from Silk & Snow
May 27, 2021
We're glad to see that despite the blanket being a tad heavy, it still helps you sleep, Cecile :) All the best! - Dane
Karli P
Verified Buyer
Delivery was quick, assembly was easy, and bed is super comfy
Response from Silk & Snow
May 27, 2021
We're so glad to hear that everything went smoothly, Karli! Happy sleeping :) - Dane
Scott W
Verified Buyer
Pillow (promo)
Extremely comfortable! The ability to customize the pillow makes it suitable for all.
Response from Silk & Snow
May 27, 2021
We're so glad to see the pillow is working out so well, Scott! All the best :) - Dane
James W
Verified Buyer
Pillow (promo)
Excellent king-size pillow! I personally use a super firm pillow on the bottom then this one on top, and have had zero issues. Will inevitably get more.
Response from Silk & Snow
May 31, 2021
We're so glad to know you're enjoying your pillow so much, James! Happy sleeping :) - Dane
James W
Verified Buyer
S&S Hybrid Mattress
Very happy with the hybrid mattress. Had it now for nearly 5 months, and it still feels like new. Edges stay firm. I'm a side sleeper and thought I should go softer than this, but this has been perfect.
Response from Silk & Snow
May 27, 2021
It's great to see that the Hybrid was such a perfect for you, James! Here's to many more months of the mattress still feeling new :) Happy sleeping - Dane
Lynn H
Verified Buyer
S&S Hybrid Mattress
We love our new mattress it took probably a few weeks to get used to it because our other mattress was so bad. We didnt give it a 5 star because the only thing that drives us crazy is the edge is weak so if you sit on the side of the bed to put on your socks etc it collapses a bit, other then that its great
Response from Silk & Snow
May 27, 2021
Hi Lynn, thank you for your feedback on the mattress! We will make sure to pass along your note about the edge support to our product development team. Otherwise, we're glad to know that the mattress is meeting your needs :) Happy sleeping! - Dane
Kristelle D
Verified Buyer
S&S Hybrid Mattress
Nous sommes en amour avec notre matelas. Il s’agit définitivement du meilleur matelas que nous avons acheté jusqu’à présent. Nous recommandons fortement ce produit.
Response from Silk & Snow
Jun 10, 2021
Merci beaucoup d'avoir pris le temps de partager votre avis sur notre produit, Kristelle! C'est très apprécié par notre équipe et nous sommes heureux de vous savoir satisfaite. Tout le meilleur, Dane
Heather I
Verified Buyer
Adjustable Pillow (Retail)
very comfy pillow
Response from Silk & Snow
May 27, 2021
We're glad you're enjoying the pillow, Heather! Happy sleeping :) - Dane
Heather K
Verified Buyer
Mattress Protector
Doesn’t stay on the mattress and makes a lot of noise.
Response from Silk & Snow
Jun 29, 2021
Hi Heather, we're sorry that you are unhappy with your protector. While we don't like hearing that our products aren't working, it's vital feedback to take back to the Product Development team, and for that, we thank you. We sincerely hope you are enjoying the rest of your order and apologize again for the issues with the protector. All the best - Dane
Rachel K
Verified Buyer
S&S Hybrid Mattress
Love our mattress, we have both been sleeping really well since night one. Very supportive but also very cushy and comfy.
Response from Silk & Snow
May 27, 2021
It's great to know that you both have been sleeping so well, Rachel! Here's to many more nights of quality rest and relaxation :) - Dane
Carolyn M
Verified Buyer
Hand Knitted Weighted Blanket
The weighted blanket I had before this was filled with sand and it was always gathering in the corners and even leaking out. It was a hassle and a mess. This one is so much nicer since I'm not dealing with sand! I find it a little narrow for a twin size. It stretches out but always shrinks back. Other than that I'm a big fan.
Response from Silk & Snow
May 27, 2021
Hi Carolyn, thank you for the feedback regarding the size of the blanket! I will make sure that it gets in the hands of the product development team. Otherwise, we're glad to know that blanket is working for you. Happy sleeping :) - Dane
Shawn V
Verified Buyer
S&S Hybrid Mattress
Delivery delayed due to covid, packaging arrived dirty and damaged, noticed a small cut in fabric once opened (not caused from cutting tool). After 4 months of sleeping on bed we are very satisfied with product, possibly a bit firm and warm for some.
Response from Silk & Snow
Jun 10, 2021
Hi Shawn, we apologize for the issues with the delivery and packaging caused by COVID. We're glad that the mattress is to your liking after everything was said and done. Happy sleeping :) - Dane
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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