4.6
From 1
to 5
Reviews
21593
Recommend
10 / 10
TrustScore
9.29 / 10
Karen D
Verified Buyer
S&S Hybrid Mattress
Customer service was excellent when we needed a side-board replaced (it was damaged during delivery). The mattress doesn't quite fill out to the corners of the bed frame, but only we see that when changing sheets. Comfortable sleep; very good choice for the price point. Glad to have found this totally Canadian product; have recommended S & S to friends and family.
Response from Silk & Snow
May 20, 2021
Thank you so much for the recommendation, Karen! We're happy to see that the team fixed the problem quickly and that the mattress and frame are working out well for you :) All the best - Dane
Stephen R
Verified Buyer
S&S Hybrid Mattress
We purchased a queen hybrid mattress. The 100 day trial gave us the confidence to try the product without seeing it. The purchase process was simple and customer service was great. My wife did not sleep well on the mattress and we requested a refund and return. Again the process was straight forward and customer service great.
Although the mattress did not work for us, I can recommend Silk and Snow for the product quality and customer service.
Although the mattress did not work for us, I can recommend Silk and Snow for the product quality and customer service.
Response from Silk & Snow
May 20, 2021
Thank you so much for your honest review, Stephen. We know that our mattresses don't work out for everyone, and we happy to make the return process as simple as possible. We hope you find the mattress that's right for both you soon :) All the best - Dane
Nadine Z
Verified Buyer
Hand Knitted Weighted Blanket
This follows me from bed to coach on the weekends. Love it!
Response from Silk & Snow
May 20, 2021
This is so sweet, Nadine! We're glad you enjoy it so much :) - Dane
Jason D
Verified Buyer
S&S Hybrid Mattress
Best mattress I've ever owned. Took about a week to get used to the firmness but now I sleep like a baby. On top of all that, I wake up with no more back pain. I should have bought this mattress sooner.
Response from Silk & Snow
May 20, 2021
It's great to know that the mattress has helped take away your back pain, Jason! We hope you continue to have these great sleeps for many more years to come. All the best :) - Dane
Brian T
Verified Buyer
The mattress is very comfortable. Delivery was prompt We are quite pleased with our purchase
Response from Silk & Snow
May 20, 2021
We're so happy that the entire process went smoothly for you, Brian! Happy sleeping :) - Dane
daniel m
Verified Buyer
comfortable firm and organic.
Response from Silk & Snow
May 20, 2021
Thanks, Daniel! Happy sleeping :) - Dane
Brent M
Verified Buyer
Platform Bed
The Organic mattress is great! Not too soft, not too hard; just right!
Response from Silk & Snow
May 27, 2021
Hi Brent, thank you so much! We're glad that the Organic mattress fits you so perfectly :) Happy sleeping! - Dane
Mark D
Verified Buyer
S&S Hybrid Mattress
After well over 4 months of use, this bed is all that it is advertised. Very comfortable. we are not light people and it conforms and supports fantastically.
Response from Silk & Snow
May 20, 2021
We are so glad to hear that the mattress is still working out beautifully for you, Mark! We hope you continue to have some great nights of rest and support :) All the best - Dane
Alison R
Verified Buyer
Silk Pillowcase
This was for a gift, so I can't give a lot of detail—but the person I gave it to says that after several months of use, she continues to think it's wonderful, with no negative comments.
Response from Silk & Snow
May 20, 2021
Thank you, Alison! All the best :) - Dane
Anne M
Verified Buyer
Alpaca Throw
Soft, warm and light weight...perfect...
Response from Silk & Snow
May 20, 2021
We couldn't agree more, Anne :) We're thrilled to know that you are enjoying the throw! All the best - Dane
James S
Verified Buyer
Adjustable Pillow (Retail)
Best pillow I have ever owned and I have bought many. Sleep apnea and a side sleeper makes it difficult to find a pillow but the Silk and Snow pillow is firm enough yet soft enough to provide the support and comfort Inwas looking for.
Response from Silk & Snow
May 20, 2021
We're so happy that our pillow works so well for you, James! Happy sleeping :) - Dane
Catherine E
Verified Buyer
S&S Hybrid Mattress
The mattress is good value and well made. However, we were hoping for a plusher feel. This one is quite firm. We were going to return it, but decided to use it in our guest room.
Response from Silk & Snow
May 20, 2021
Hi there Catherine, thank you for your feedback regarding the Hybrid mattress. We're glad you could find a use for the mattress despite it not working out well for you. All the best :) - Dane
Gail H
Verified Buyer
S&S Hybrid Mattress
I love my mattress. This is the first time my husband and I have owned a king size and I am grateful that we do. He suffered with shoulder pain for years but once we got our new king size he was able to stretch his arm out without hitting me with his elbow. Now I sleep well and his pain has disappeared.
One reason I chose Silk and Snow was that their product components are locally sourced and enviro friendly. The fine details in the stitching is where they loose a star, but for the most part once the bed is made that is covered up.
I would highly recommend this mattress.
One reason I chose Silk and Snow was that their product components are locally sourced and enviro friendly. The fine details in the stitching is where they loose a star, but for the most part once the bed is made that is covered up.
I would highly recommend this mattress.
Response from Silk & Snow
May 20, 2021
We're so glad to know that the mattress has been working out so well for both you and your husband, Gail! We love that his pain is now gone and that it doesn't impact you either. We wish you all the best and countless more nights of wonderful rest :) - Dane
Kara C
Verified Buyer
The off-gassing lasted a little longer than I would have liked, but overall very satisfied with my purchase.
Response from Silk & Snow
May 20, 2021
Hi there Kara, sorry to hear that the smell lingered a little, but we're glad to know that the mattress itself is working out well for you! All the best :) - Dane
Pierre-Olivier T
Verified Buyer
Flax Linen Duvet Cover
Good
Response from Silk & Snow
Jun 10, 2021
Merci beaucoup d'avoir pris le temps de partager votre avis sur notre produit, Pierre-Olivier! C'est très apprécié par notre équipe et nous sommes heureux de vous savoir satisfait. Tout le meilleur, Dane
Pierre-Olivier T
Verified Buyer
Matelas S&S Hybride
Good
Response from Silk & Snow
Jun 10, 2021
Merci beaucoup d'avoir pris le temps de partager votre avis sur notre produit, Pierre-Olivier! C'est très apprécié par notre équipe et nous sommes heureux de vous savoir satisfait. Tout le meilleur, Dane
Johanne B
Verified Buyer
Storage Bed
Satisfied
Response from Silk & Snow
May 20, 2021
Thanks, Johanne! Happy sleeping :) - Dane
Tony R
Verified Buyer
Good back support, having better sleeps since purchasing.
Response from Silk & Snow
May 20, 2021
We're so glad to hear that, Tony! Happy sleeping :) - Dane
Christopher A
Verified Buyer
S&S Hybrid Mattress
I researched a lot before buying the king size hybrid. I wanted a firm bed and it is firm. If anything it actually approaches being too firm. I had a hard time finding something that was reportedly very firm so once I found this there really weren't many other options to choose from. I'm glad I bought it. I am a 230ish side sleeper and find the downside arm gets a little too much pressure. But it supports the hips about perfect and I don't know that its possible to get both perfect. I wouldn't give it a full 5 stars but I also wouldn't give it 4. So it got 5 as I can't actually point to anything wrong and I sleep way better then on my old bed. I impulse purchased the pillow as well. It's pretty great I'm already thinking about buying another. Shipping ect wasn't lightning fast but then Amazon has somewhat spoiled us into unrealistic expectations there.
Response from Silk & Snow
May 20, 2021
Hi Christopher, we're glad to know that the mattress has been able to provide an improvement to your sleeping! We also appreciate your feedback about the pressure you feel on your arm while sleeping and will certainly pass that along to the product development team. We hope you continue to have great nights of rest and wish you all the best :) - Dane
Michael J
Verified Buyer
Adjustable Pillow (Retail)
As advertised.
Response from Silk & Snow
May 20, 2021
Thanks, Michael; happy sleeping :) - Dane
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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