4.6
From 1
to 5
Reviews
21593
Recommend
10 / 10
TrustScore
9.29 / 10
Melanie V
Verified Buyer
Storage Bed
Bed frame is great, but the colour is nothing like what you see online,. We bought the graphite but its a lot lighter and more blue. We still like it, but defiantly not as dark as shown online.
Response from Silk & Snow
Apr 23, 2021
Hi Melanie,
Thank you for your feedback! We are sorry that the colour was not as expected and will be sure to note this to our team to consider how it is presented on the site. We appreciate you bringing this to our attention!
All the best,
Claire
Vida S
Verified Buyer
S&S Hybrid Mattress
This is a beautiful mattress. Very well made from what I could see, but just too firm for me. The delivery was very timely, and to this point the service has been excellent
Response from Silk & Snow
Apr 23, 2021
Hi Vida,
We appreciate the feedback and are sorry to hear the mattress was not the right fit for you. Our team is here to help with a return within your trial period if needed as we always want you to be happy with your purchase! We are thrilled that your experience with our team has been positive this far. Thank you for your support!
All the best,
Claire
Sabrina M
Verified Buyer
Egyptian Cotton Sheet Set
These sheets are beautifully made and didn’t take long to arrive. Beautifully packaged as well. I’m extremely picky with my sheets and felt that they weren’t really soft. After researching I found out that over time Egyptian cotton will soften with washing and use.I use the recommended wool dryer balls too. After a few weeks I have noticed them get softer.
Response from Silk & Snow
Apr 23, 2021
Hi Sabrina,
We are glad to hear that with washing, the sheets are becoming more soft to your liking. We appreciate the feedback and hope the new sheets are keeping you cozy and cool!
All the best,
Claire
David N
Verified Buyer
S&S Hybrid Mattress
Really nice mattress. Doesn't feel like a mattress from a box. The springs really give it a nice form. Totally recommend.
I like a firm mattress and this is perfect because it's nice and firm while also being plush on top.
I like a firm mattress and this is perfect because it's nice and firm while also being plush on top.
Response from Silk & Snow
Apr 23, 2021
Hi David,
We're thrilled you are loving your new mattress! We appreciate the feedback and support. Here's to many more nights of comfortable sleep!
All the best,
Claire
Emiline L
Verified Buyer
I thought my new mattress was way too firm and didn’t want to give it a chance after the first week. But I’m so glad I’ve held onto it, I’ve been sleeping better than ever and my partner also agrees this is the most comfortable mattress he’s tried.
Response from Silk & Snow
Apr 23, 2021
Hi Emiline,
Amazing news! We're happy that the mattress has become more comfortable. Time is key! We appreciate your feedback and we hope you enjoy many more cozy nights!
All the best,
Claire
andrea t
Verified Buyer
S&S Hybrid Mattress
Takes a few weeks for the chemical smell to dissipate. Very comfortable however!
Response from Silk & Snow
Apr 23, 2021
Hi Andrea,
We are sorry for the experience you've had regarding the smell but are happy to hear that it has since gone away. We appreciate your feedback and support!
All the best,
Claire
NATHALIE L
Verified Buyer
Satisfaite de mon achat
Response from Silk & Snow
Jun 03, 2021
Merci beaucoup d'avoir pris le temps de partager votre avis sur notre produit, Nathalie! C'est très apprécié par notre équipe et nous sommes heureux de vous savoir satisfaite. Tout le meilleur, Dane
Connie G
Verified Buyer
S&S Mattress
Absolutely amazing. I love it.
Response from Silk & Snow
Apr 23, 2021
Hi Connie,
Thank you for the feedback! We really appreciate it! :)
All the best,
Claire
Thomas G
Verified Buyer
Unfortunately the mattress did not work out for us as it was too hard but the bedding is very nice and very good quality.
Response from Silk & Snow
Apr 23, 2021
Hi Thomas,
We're sorry to hear the mattress was not the right fit for you but appreciate the feedback regarding the firmness. We are happy you are enjoying the bedding!
All the best,
Claire
Andrew S
Verified Buyer
I recently purchased a silk and snow organic mattress. I did end up returning it, but only because it was too firm for me and my partner. It’s definitely much higher on the firmness scale. I had a novosbed firm before, and I’d consider this mattress much firmer. It’s well built, and had it had more sink in I’d likely have kept it. Overall, if you are a back or stomach sleeper than likes a firm, more traditional feeling mattress, you’ll likely quite enjoy the organic.
Response from Silk & Snow
Apr 23, 2021
Hi Andrew,
Thank you for your support! We are sorry that it was not the right fit for you but appreciate this feedback regarding the firmness. It helps us a lot!
All the best,
Claire
Phyllis S
Verified Buyer
S&S Hybrid Mattress
We did our research for months and decided on Silk & Snow. Glad we did, awesome product. We both had back issues and after sleeping on our new bed for only 2 nights, we both woke up and our back issues were a lot better. Your body is aligned much better in this bed. We hope that if anyone buys this bed, they have the same results that we did, comfortable bed, great sleep, and wake up with less pains. I know that we are very happy with our new bed.
Response from Silk & Snow
Apr 23, 2021
Hi Phyllis,
Amazing! We're so happy to hear that the mattress has provided you with relief and comfort. We appreciate your kind feedback and hope you enjoy many more cozy nights to come!
All the best,
Claire
Mélanie d
Verified Buyer
S&S Mattress
Très confortable tjrs frai je l'adore
Response from Silk & Snow
Jun 03, 2021
Merci beaucoup d'avoir pris le temps de partager votre avis sur notre produit, Mélanie! C'est très apprécié par notre équipe et nous sommes heureux de vous savoir satisfaite. Tout le meilleur, Dane
Ken J
Verified Buyer
S&S Hybrid Mattress
As a bigger guy I needed something to support me as well as my wife and dog. This mattress gave me all the support I need to have a great sleep and have a great day.
Response from Silk & Snow
Apr 23, 2021
Hi Ken,
Great news! We're thrilled that our mattress has provided you with some quality rest. Here's to many more nights of cozy and comfortable sleep!
All the best,
Claire
Dave D
Verified Buyer
S&S Hybrid Mattress
Great mattress.
Response from Silk & Snow
Apr 23, 2021
Hi Dave,
Thank you for your review! We appreciate it! :)
All the best,
Claire
Roseline M
Verified Buyer
Matelas S&S Hybride
TOP 10 TOP 10 TOP 10
Response from Silk & Snow
Apr 23, 2021
Hi Roseline,
Thank you for your review! We appreciate all the support! :)
All the best,
Claire
Ann B
Verified Buyer
Egyptian Cotton Sheet Set
Lovely sheets but priced high
Response from Silk & Snow
Apr 23, 2021
Hi Ann,
We appreciate your feedback! We take everything into account and will keep the pricing in consideration for future launches as well. Thank you for your support!
All the best,
Claire
Leigh C
Verified Buyer
This is the mattress I've been waiting for, and really love Silk & Snow for their great customer service, delivery even to my remote location and the light enviromental footprint of their products.
Response from Silk & Snow
Apr 23, 2021
Hi Leigh,
This is lovely to hear! We appreciate your kind feedback and hope you enjoy many comfortable nights on your new mattress! :) Thank you for supporting Canadian!
All the best,
Claire
Wenwen D
Verified Buyer
We bought three mattresses. The stitches around all tree mattresses were of extremely poor quality! They looked like they were hand stitched by an amateur. I wish someone mentioned how bad the quality of stitches around the mattresses were. The mattresses on the other hand seem comfortable. But I won’t suggest these to anyone. It was bad.
Response from Silk & Snow
Apr 23, 2021
Hi Wenwen,
We are very sorry to hear that the mattresses were not up to the standards we set out. Our team is always here to help and should you wish to reach out about these concerns, please email us at hello@silkandsnow.com so our team can review closer. While we are glad you are enjoying the comfort, we always want you to be happy with your purchase!
All the best,
Claire
Sunghee L
Verified Buyer
S&S Hybrid Mattress
My husband absolutely loves it since the first night. I always like firm mattress so need more time to get use to it. But I like it because I don’t feel any movement from my husband’s side. So far so great! Comfortable!!
Response from Silk & Snow
Apr 23, 2021
Hi Sunghee,
We're thrilled that you are both enjoying the mattress so far. No motion transfer is key! We hope you are able to get adjusted to the mattress more however our team is always here to provide tips and tricks to help if needed! Here's to many cozy nights!
All the best,
Claire
JAMES A
Verified Buyer
Sleeping really well so far. The perfect softness for me.
Response from Silk & Snow
Apr 23, 2021
Hi James,
Amazing! We appreciate the feedback and hope you enjoy many more comfortable nights!
All the best,
Claire
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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