4.6
From 1
to 5
Reviews
21593
Recommend
10 / 10
TrustScore
9.29 / 10
Wenjiu Y
Verified Buyer
Alpaca Throw
It has very high quality and a nice color, love it.
Response from Silk & Snow
Apr 21, 2021
Hi Wenjiu,
We're happy to hear that you love the blanket! We appreciate the great feedback. Stay cozy! :)
All the best,
Claire
Marny E
Verified Buyer
Love our new bed. Highly recommend.
Response from Silk & Snow
Apr 21, 2021
Hi Marny,
Amazing! Thank you for recommending us and for your continued support!
All the best,
Claire
Donna M
Verified Buyer
S&S Hybrid Mattress
Love this mattress! Sleep so much better!
Response from Silk & Snow
Apr 21, 2021
Hi Donna,
Great news! We're happy you are getting better quality sleep now. Thank you for the feedback!
All the best,
Claire
Deborah C
Verified Buyer
Hand Knitted Weighted Blanket
Great for warmer weather. Well made and very comfortable!
Response from Silk & Snow
Apr 21, 2021
Hi Deborah,
Thank you for your feedback! We hope you stay cozy and cool during the approaching warmer nights with your new blanket!
All the best,
Claire
Linda R
Verified Buyer
Adjustable Pillow (Retail)
Love it! What a smart concept, making it adjustable. And I even had enough of the fill that I didn’t need in the pillow to make another smaller one for travel, chair support or knees..... Very happy! Great quality.
Response from Silk & Snow
Apr 21, 2021
Hi Linda,
Perfect! We're ecstatic that you found you had more than enough fill to customize your perfect puffy pillow. It is always a nice bonus to have extra left over for a mini pillow! Thank you for your feedback!
All the best,
Claire
Natalie P
Verified Buyer
Down Alternative Duvet
Amazing! I've had a huge feather duvet for years and loved the weight and warmth. However, it was constantly aggravating my allergies. I replaced my old one with a new Silk and Snow down alternative winter duvet. It's not quite as heavy as the old feather one, but it's got a nice weight and is super warm. I notice a huge difference in my allergies and I even snore a little less, lol! It also shifts less in the duvet cover so I don't have to fluff it as often which is great. It's fits in the washer nicely and is easy to clean. I'm very happy with this duvet and will never go back to down again! If you have allergies, I highly recommend trying the down alternative.
Response from Silk & Snow
Apr 21, 2021
Hi Natalie,
We're happy that we could help keep those allergies at bay! Less snoring is always a plus! We appreciate your feedback regarding the weight and warmth and hope you enjoy the duvet for years to come!
All the best,
Claire
Lundy J
Verified Buyer
Hand Knitted Weighted Blanket
Surprisingly cool. I need another blanket on top, which is surprising because I'm used to being overheated in sleep. Much better than blankets weighted with beads because I'm not anxious the stitching is going to give and leak said beads. Very impressed so far. Haven't tried washing it yet.
Response from Silk & Snow
Apr 21, 2021
Hi Lundy,
This is wonderful to hear! Nobody likes beads getting all over the place. We hear you! With the approaching warmer months, we hope the blanket keeps you cozy and cool for those warmer nights! Thank you for your feedback and support!
All the best,
Claire
Damon F
Verified Buyer
A good experience all around. I was originally looking at a Helix hybrid mattress I believe the Silk and Snow product is actually better feature for feature and at a great price. Delivery was fast. Customer support was readily available. This mattress is listed as a medium firm and is what I expected. It is very comfortable and I hope to get a good healthy night sleep for many years to come.
Response from Silk & Snow
Apr 21, 2021
Hi Damon,
Thank you for your great feedback! We're thrilled you had a positive experience with our product and team overall. We appreciate you supporting Canadian! Here's to many more nights of cozy and quality sleep!
All the best,
Claire
Jasmin Bénard
Verified Buyer
S&S Hybrid Mattress
Brand new matress is digged after two months!!! At least I could sent it back without any problem. Also, customer service is great and they really care.
Response from Silk & Snow
Apr 20, 2021
Hi Jasmin
We're so sorry to hear that the mattress didn't work out for you, but we're happy that the return process was a smooth one.
All the best
Susan
Brigitte V
Verified Buyer
Adjustable Pillow (Retail)
Loved it
Response from Silk & Snow
Apr 21, 2021
Hi Brigitte,
Thank you for your feedback! We're happy you are loving the pillow!
All the best,
Claire
Amanda G
Verified Buyer
S&S Hybrid Mattress
I was worried about a firmer mattress as I've always slept on soft ones but oh dang it is life changing!! I've slept more restfully than I have in years. I got the frame too and it is virtually silent! I'm so in love with this mattress and bed frame. You will not regret this purchase!
Response from Silk & Snow
Apr 21, 2021
Hi Amanda,
Amazing! We all need the tough love of a firmer mattress! We're thrilled it has provided you with some better quality rest and that you are enjoying the frame as well. Thank you for your continued support!
All the best,
Claire
Giuseppe B
Verified Buyer
S&S Hybrid Mattress
matress feels great.... need more time to judge durability.
Response from Silk & Snow
Apr 21, 2021
Hi Giuseppe,
Thank you for your initial feedback! We're excited to see what you think as time goes on but we hope you will have comfortable sleep for years to come!
All the best,
Claire
Richard H
Verified Buyer
Best bed I have ever slept on.
Response from Silk & Snow
Apr 21, 2021
Hi Richard,
Thank you for your feedback! We're glad you are experiencing some great quality rest. Here's to many more nights of comfortable sleep!
All the best,
Claire
Karen D
Verified Buyer
I cannot say enough great things about the bed and about S&S. I am telling everyone that this company has been great from start to now. I was accidentally shipped two different mattresses. S&S told me to donate the one that had been slept on that was the incorrect mattress. They told me to open the second one (which was the correct mattress). I didn’t check the name of it when I received it because I assumed it was correct so I slept on the wrong one for the first few days. I was sure I would have a hassle about it. Nope. S&S were incredible. I was and still am so impressed with the Customer Service, not to mention that the mattress itself is awesome. I highly recommend this Company and love the fact that it is Canadian as well. Thank you S&S. I will be buying all my mattresses from you going forward. Simply outstanding.
Response from Silk & Snow
Apr 21, 2021
Hi Karen,
Thank you so much for your kind words and feedback! We're incredibly happy that you had a positive experience with our team and product overall. We appreciate your understanding with the mix up and are thrilled you are enjoying your new mattress. Thank you for your continued support and for supporting Canadian!
All the best,
Claire
Karen C
Verified Buyer
Adjustable Pillow (Retail)
I love this pillow. Being able to adjust the level of filling means you are able to achieve the perfect level of comfort. Wake up with far less headaches than before.
Response from Silk & Snow
Apr 21, 2021
Hi Karen,
This is wonderful to hear! We're so happy that the pillow has provided you with some relief and that you were able to customize it to your perfect pillow puffiness. We hope you enjoy many more cozy nights!
All the best,
Claire
Dory v
Verified Buyer
Bought the organic mattress and love everything about it. Just the right firmness. Made in Canada 🇨🇦 with non-toxic natural materials and at a good price point. What's not to like? Would highly recommend this mattress.
Response from Silk & Snow
Apr 21, 2021
Hi Dory,
Great news! We're thrilled you are enjoying your new mattress and all its benefits. Thank you for supporting Canadian! Here's to many more nights of peaceful and happy sleep!
All the best,
Claire
Tina F
Verified Buyer
Adjustable Pillow (Retail)
This is a great pillow and I'm very happy with it so far. I've been using it for a few months now and it has not flattened out (like every other pillow I've had in my life) - I'll be interested to see whether that continues to be the case for the long haul. I might be an outlier but I actually wouldn't have minded a LITTLE bit more of the memory foam... it does come with a generous amount though, and it's been fine for me as long as I use all of it. Planning to buy my husband one of these pillows for Father's Day as well.
Response from Silk & Snow
Apr 20, 2021
Hi Tina
Great news! Please do keep us posted :)
Thank you!
Susan
Kyle M
Verified Buyer
Excellent purchase. Worth every penny. Had a 12 year old pillowtop mattress and my back was aching so bad some mornings. I've had this new mattress for a month and a half and it's a dream. No back issues, I sleep deeper and better than ever before. Would recommend to anyone and everyone
Response from Silk & Snow
Apr 20, 2021
Hi Kyle
Best news! Thank you for letting us know.
All the best
Susan
Lindsey Y
Verified Buyer
S&S Hybrid Mattress
The mattress is bulging in one side
Response from Silk & Snow
Apr 20, 2021
Hi Lindsey
We are very sorry to hear this. Can you send an email to hello@silkandsnow.com as we would be very happy to figure out what's going on with your mattress bulging.
Thanks
Susan
Robert D
Verified Buyer
Overall, a good mattress, with somewhat rushed finishing work in spots, but the durability and functional quality doesn't seem to be affected. Comfy sleep for a big guy.
Response from Silk & Snow
Apr 20, 2021
Hi Robert
We are happy to hear that you're enjoying the comfort of the Organic Mattress but we're sorry about the disappointment with the stitching. I wanted to mention that since the mattresses are made in small batches you might find some variances with the stitching as all the handiwork is done by hand (vs machine). While is doesn't affect the performance we do understand the disappointment when something doesn't look 100% perfect and for that we do apologize.
Regardless, we are thrilled to hear that you're finding it comfy!
Susan
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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