Silk & Snow https://www.silkandsnow.com/ Retail
4.6 From 1 to 5
Overall Ratings
5 Stars
16245
4 Stars
3164
3 Stars
1484
2 Stars
329
1 Star
343
Reviews 21593
Recommend 10 / 10
TrustScore 9.29 / 10
Callum C
Apr 19, 2021
Verified Buyer
Hand Knitted Weighted Blanket
Very comfortable, very breathable, very heavy.
Response from Silk & Snow
May 10, 2021
It sounds like we hit the trifecta, Callum. We are glad to know the blanket is everything you hoped for! Happy sleeping :) - Dane
Anne S
Apr 19, 2021
Verified Buyer
Upholstered Bed Frame with Headboard
Great service and great bed frame. Would highly recommend.
Response from Silk & Snow
May 10, 2021
It's great to know that both the product and team here at Silk & Snow were able to offer you such a great experience, Anne! Happy sleeping :) - Dane
Michelle D
Apr 19, 2021
Verified Buyer
Hand Knitted Weighted Blanket
LOVE IT!
Response from Silk & Snow
May 10, 2021
YAAAY! :) We are so glad it works for you, Michelle! Happy sleeping :) - Dane
Lise R
Apr 19, 2021
Verified Buyer
Upholstered Bed Frame with Headboard
I bought both the frame and the hybrid mattress. The mattress is very comfortable and offers solid support and shapes around my body nicely. The frame is very solid and looks elegant and modern. I would buy from Silk & Snow again.
Response from Silk & Snow
May 10, 2021
Thank you so much for your review, Lise. We are happy to hear that both the frame and the mattress are up to your standards and give you great support. Happy sleeping :) - Dane
Marny W
Apr 19, 2021
Verified Buyer
Adjustable Pillow (Retail)
Love our pillows. Such a wonderful idea to make them 'adjustable'! Most comfortable we've ever had. Thanks.
Response from Silk & Snow
May 10, 2021
We love to give you as many options as possible, Marny! We are so glad you are enjoying it so much, and we hope they are helping improve your sleep as much as possible. Happy sleeping :) - Dane
Anja G
Apr 19, 2021
Verified Buyer
This bed is very well-made and you can tell the springs will last a lifetime that said I do find the mattress a little too on the firm side and I am hoping it will soften up with use. Other than that I can’t complain this is a quality item and I have no regrets having bought this bed. I would recommend this bad to anyone who prefers a very firm bed.
Response from Silk & Snow
May 10, 2021
Hi there Anja, thank you so much for your feedback! We really appreciate it, and I will pass this on to our product development team to know how our customers feel about the mattress. We are glad to know that you are pleased with the quality of the mattress. Happy sleeping :) - Dane
Marriah B
Apr 19, 2021
Verified Buyer
Upholstered Bed Frame with Headboard
Overall we love this bed! We got the pebble grey, king size. Customer service was good, delivery time was good. The colour is as advertised and we love the look. I think the headboard doesn't look as tall as it does online, so I was slightly disappointed by that but my husband prefers it. The only *complaint* I have is that the legs were a bit rough and uneven, they don't look as nice quality as the rest of the bed and one roughed up the undersides bit. Thankfully they aren't too noticeable!
Response from Silk & Snow
May 10, 2021
Hi Marriah, thank you so much for your honest feedback on the bed! We really appreciate when customers tell us the good and the bad because it helps us better advertise and be more transparent with how the products work. We are glad to know that despite some minor disappointments, you are overall pleased with the purchase! Happy sleeping :) - Dane
Kristy K
Apr 19, 2021
Verified Buyer
Hand Knitted Weighted Blanket
Will be ordering another
Response from Silk & Snow
May 10, 2021
Thank you so much, Kristy! We look forward to having you shop with us again. Happy sleeping :) - Dane
Richard A
Apr 19, 2021
Verified Buyer
For a pillow top, we found it surprisingingly firm. However, no morning aching hips or lower back and a good night's sleep!
Response from Silk & Snow
May 10, 2021
Hi Richard, it's great to know that despite the mattress being a little more firm than you had thought, it has helped take away some sleeping pain! Here's hoping that you only see good night's rest from here on out. Happy sleeping :) - Dane
Taeler O
Apr 19, 2021
Verified Buyer
Adjustable Pillow (Retail)
Have to keep turning the pillow around as it goes flat where your head is. Definitely would not recommend unless you like a flat pillow.
Response from Silk & Snow
May 10, 2021
Hi there Taeler, it's bizarre that your pillow is so flat, especially considering that we try and overstuff them. If you want, please send the customer experience a message at hello@silkandsnow.com, and we would be happy to look into this for you. All the best - Dane
David E
Apr 19, 2021
Verified Buyer
S&S Hybrid Mattress
Great mattress, easy process to buy and set up!
Response from Silk & Snow
May 10, 2021
It's great to know that the process from start to finish was such a breeze, David! We hope that things stay wonderful for many more years to come. Happy sleeping :) - Dane
Jennifer V
Apr 19, 2021
Verified Buyer
S&S Hybrid Mattress
The most amazing mattress for the price. We have the hybrid coil and foam.... So comfy😊😊😊😊. Just need to order our mattress topper.👍👍 big thumbs up!
Response from Silk & Snow
May 10, 2021
Thank you so much, Jennifer! We are so glad to hear that you are enjoying the mattress so much so far :) Happy sleeping! - Dane
Melanie P
Apr 18, 2021
Verified Buyer
Platform Bed
This frame is great!
Response from Silk & Snow
May 10, 2021
It's great to know that you are enjoying the Platform bed so much, Melanie! Happy sleeping :) - Dane
Ken R
Apr 18, 2021
Verified Buyer
S&S Hybrid Mattress
Even though advertised as such, it was not a very good mattress to alleviate lower back pain.
Response from Silk & Snow
May 10, 2021
Hi Ken, we are really sorry to hear that our mattress has not alleviated your back pain. We have some tips to help alleviate some discomfort while sleeping with our mattress if you'd like. If you are interested, please send us an email at hello@silkandsnow.com, and we'd be glad to pass them along! All the best and stay safe - Dane
John H
Apr 18, 2021
Verified Buyer
S&S Hybrid Mattress
Both of us being side sleepers we found it to be on the hard side. We added a 2” memory form topper which helped. Keeping for guest Bedroom.
Response from Silk & Snow
May 10, 2021
Hi John, thank you for your feedback! We'll make sure to pass this along to the product development team. While we know the mattress isn't your main choice, we are glad to know you are still satisfied with it enough to keep it for your guests. Happy sleeping :) - Dane
Bonnie W
Apr 18, 2021
Verified Buyer
We ordered a king and a queen. I like the queen, but my son found the king not firm enough for his sore back, so we had to return it. Silk & Snow handled everything as promised--they arranged for the king to be picked up and a refund given. I can attest to their integrity.
Response from Silk & Snow
May 10, 2021
Thank you so much for your kind words, Bonnie. We are glad that even when it wasn't suitable for your son, we could make the return process as easy as possible for you and an overall pleasant experience. We wish you and your family many more beautiful nights of quality rest. Happy sleeping :) - Dane
Margaret F
Apr 18, 2021
Verified Buyer
Adjustable Pillow (Retail)
Thank you for our new pillows , they are the best pillows in our 55 years or marriage . Very happy with this purchase
Response from Silk & Snow
May 10, 2021
I think we should be thanking you, Margaret. Thank you so much for such a nice review. We are thrilled to know we have exceeded your expectations. Congratulations to 55 years of marriage and happy sleeping :) - Dane
Rejean B
Apr 18, 2021
Verified Buyer
Matelas S&S Hybride
Nous sommes plus que satisfait.
Response from Silk & Snow
Jun 03, 2021
Merci beaucoup d'avoir pris le temps de partager votre avis sur notre produit, Rejean! C'est très apprécié par notre équipe et nous sommes heureux de vous savoir satisfait. Tout le meilleur, Dane
Cindy G
Apr 18, 2021
Verified Buyer
Loving the new mattress! We look forward to a good nights sleep every night and this mattress surely has helped. The hip pain is gone, I finally can sleep longer without waking up to roll over. And I don't feel my partner moving around when he does. And I can get out of bed early in the morning without waking him up.
I do find it sleeps a little warmer than our old mattress, so we fixed that by using less blankets on top. Easy fix. The S&S foundation we bought is also great quality.
We will be moving in a few yeas and plan on buying a new King sized mattress as we ease into retirement. Silk & Snow will be our mattress once again. No complaints here!!
Response from Silk & Snow
May 10, 2021
Thank you so much for your lovely review, Cindy! It's great to know that our S&S Original mattress and foundation delivers on its promises for both you and your partner! We hope you have a wonderful few years before retirement and look forward to seeing you and your order again! Happy sleeping :) - Dane
Megan R
Apr 18, 2021
Verified Buyer
Mattress Protector
Great experience, great bed. Pillow is divine.
Response from Silk & Snow
May 10, 2021
We are thrilled to know that your entire order met the mark, Megan! Happy sleeping :) - Dane
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.

Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.

With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.

Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
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Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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