Silk & Snow https://www.silkandsnow.com/ Retail
4.6 From 1 to 5
Overall Ratings
5 Stars
16245
4 Stars
3164
3 Stars
1484
2 Stars
329
1 Star
343
Reviews 21593
Recommend 10 / 10
TrustScore 9.29 / 10
Kristine I
Apr 18, 2021
Verified Buyer
This is my second
Mattress and I’m
Still
In love!
Response from Silk & Snow
Apr 29, 2021
Hi Kristine, Amazing! We're so happy to hear that you've entrusted us again to help you get a better night's sleep. Thanks for taking the time to leave us a message, and for sticking with S&S! All the best, -Yvonne
Stephen B
Apr 18, 2021
Verified Buyer
S&S Hybrid Mattress
We were hesitant to purchase a mattress without being able to try it first and we admittedly were sceptical of any bed in a box because we weren’t fans of pure foam mattresses. Now you’re putting springs in a box?
Let me tell you, put you fears and concerns aside. This mattress is the best purchase we could have made. We have spent more on mattresses over the years but we have never both enjoyed our sleep as much as with our Silk & Snow hybrid.
Response from Silk & Snow
Apr 29, 2021
Hi Stephen, Thanks for taking the leap and giving our Hybrid mattress a try. We're thrilled that we could help give you a better nights' rest. Here's to many more nights of happy sleep! Cheers, -Yvonne
Amanda S
Apr 18, 2021
Verified Buyer
S&S Hybrid Mattress
Firm enough, bouncy enough, and soft enough all in one. Definitely happy with this mattress
Response from Silk & Snow
Apr 29, 2021
Hi Amanda, Sounds just perfect! We're happy you're happy :) Thanks for taking the time to leave us a message! All the best, -Yvonne
Connie J
Apr 18, 2021
Verified Buyer
Upholstered Bed Frame with Headboard
Bed looks great but cheaply made and horrible support. It wrecked my mattress it leaves you laying in holes and the headboard leans forward when you are in the bed. I asked for a refund past the timeline and they said No despite the facts about their bed. Shop around people. Looks are not everything
Response from Silk & Snow
Jun 03, 2021
Hi Connie, we're sorry that we could not accept your return request and that you were unsatisfied with our product. We never like letting down our customers. Your feedback has been passed on to our product development team to ensure future iterations of the frame will address the problems you mentioned to our customer experience team. We wish you all the best - Dane
Marcy C
Apr 18, 2021
Verified Buyer
We don’t like this mattress. It feels like there wasn’t much to it. Way too hard. Had to send it back.
Response from Silk & Snow
May 10, 2021
Hi Marcy, thank you for your feedback, and we're sorry that the mattress didn't work for you. We hope that you have been able to find something that works out well! All the best - Dane
Amelia H
Apr 18, 2021
Verified Buyer
Silk Pillowcase
I love these pillows! So soft and gentle on my hair.
Response from Silk & Snow
Apr 29, 2021
Hi Amelia, Lovely to hear that you're enjoying your new silk pillowcase! Thanks for the feedback. Happy sleeping! -Yvonne
Nancy R
Apr 18, 2021
Verified Buyer
Matelas S&S Hybride
My son love his new bed! Thank you! 🤩
Response from Silk & Snow
Apr 29, 2021
Hi Nancy, Wonderful! We're so glad to hear that your son his enjoying his new Hybrid Mattress. Thank you for taking the time to leave us a message! All the best, -Yvonne
Paul M
Apr 18, 2021
Verified Buyer
S&S Hybrid Mattress
We have had the mattress for almost 6 months now and love it. nice hip support and firmness.
Response from Silk & Snow
Apr 29, 2021
Hi Paul, That's wonderful to hear that you're getting enough support from your new Hybrid mattress. Thank you for taking the time to leave us a message! All the best, Yvonne
Devon V
Apr 18, 2021
Verified Buyer
This mattress is fantastic. I looked at getting other big brands and tried endy and Douglas but overall I liked this one the best. The endy was a little too firm for me. This silk & snow was perfectly soft for me. I definitely recommend it for anyone looking for a medium mattress. I am comfortable in all sleeping positions. Firm enough to support me on my back or front, also soft enough to hug you a bit while on your side.
Response from Silk & Snow
Apr 29, 2021
Hi Devon, Thank you for taking the time to leave your honest review and for giving S&S a chance, we really appreciate it! We're so glad to hear that you're getting enough support and comfort from your new S&S mattress. Here's to many more nights of happy sleep! -Yvonne
Devon V
Apr 18, 2021
Verified Buyer
Adjustable Pillow (Retail)
It is quite soft and comfortable, a little bit less padding in the outer case would be nice so you can feel the memory foam pieces a little more for my preference. That's the only reason I put 4 stars.
Response from Silk & Snow
May 03, 2021
Hi Devin, thank you so much for your feedback! I have passed this note on to our product team to keep in mind for the future. Happy sleeping :) - Dane
Carol M
Apr 18, 2021
Verified Buyer
S&S Hybrid Mattress
Really happy with our purchase! We would definitely recommend this company to purchase a mattress from. Especially that it is made in Canada! Win win!
Response from Silk & Snow
Apr 29, 2021
Hi Carol, Thanks for the lovely message, we're so glad to hear that you're enjoying your new Hybrid mattress! All the best, -Yvonne
Glenda W
Apr 18, 2021
Verified Buyer
Great mattress! Made in Canada. Organic. Comes in compact form via courier. Super comfortable. Expensive, but worth it.
Response from Silk & Snow
Apr 29, 2021
Hi Glenda, Wonderful to hear that you're enjoying your new mattress. Thanks for the review! All the best, -Yvonne
Kristy V
Apr 18, 2021
Verified Buyer
S&S Hybrid Mattress
I’ve never slept so well on a bed. It’s extremely comfortable, I definitely needed to get used to sleeping on memory foam but once I did (about 5 days) it’s been the best switch I’ve ever made. My dogs love it too and don’t move off the bed until I do !
Response from Silk & Snow
Apr 29, 2021
Hi Kristy, We're so glad to hear that you (and your dogs!) are loving your new Hybrid mattress. Thanks for taking the time to leave us a review! All the best, -Yvonne
Anne M
Apr 18, 2021
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
The linen is of good quality, seems to wash and wear well. Were I doing this again I’d just have bought a top sheet. I had forgotten that the linen will stretch, so although the bottom sheet goes on taunt after a wash, it really stretches after even a night’s sleep to leave folds and wrinkles under you for the next nights. Being linen, soft and absorbent, this isn’t a dreadful problem. However, once this wears out I’ll go back to a cotton base sheet and buy a linen top sheet.
Response from Silk & Snow
May 03, 2021
Hi Anne, thank you so much for your review! We are glad that you are enjoying both sheets, even though you'll most likely switch things up in the future. Happy sleeping :) - Dane
Erin M
Apr 18, 2021
Verified Buyer
Down Duvet
So lovely. Like sleeping in a cloud!
Response from Silk & Snow
Apr 29, 2021
Hi Erin, Lovely to hear that you're enjoying your new duvet! Thanks for the feedback. Happy sleeping! -Yvonne
Beverly F
Apr 18, 2021
Verified Buyer
Very comfortable
Only drawback is very severe smell for about one month even with airing out the smell was difficult to deal with. After it dissipates everything is very good for sleep.
Response from Silk & Snow
May 10, 2021
Hi there Beverly, so sorry about the issues concerning the smell of the mattress at the beginning. However, after everything was said and done, we are delighted to know that you are enjoying comfortable nights of rest! Happy sleeping :) - Dane
Kelly P
Apr 18, 2021
Verified Buyer
Storage Bed
When we bought our new king mattress we needed a frame to go with it. We looked for WEEKS and it just wasn’t right! Then we found this bed frame and it was so perfect! Not beige/grey but a perfect blend, and the storage is a organization saver! Now my many, many decorative pillows have a place to live so my husband doesn’t rant about the throw pillows “literally having no purpose”. It is very structurally sounds and was relatively straight forward to assemble with two people. And at that price point- wow. Would buy again and again!
Response from Silk & Snow
Apr 29, 2021
Hi Kelly, Thank you for taking the time to leave your feedback, and sending across a photo -- the colour looks lovely paired with your wall colour! We're glad to give you a reason to keep those decorative pillows :) Happy sleeping! -Yvonne
Morris M
Apr 18, 2021
Verified Buyer
S&S Hybrid Mattress
We love our new bed. We bought the hybrid mattress, pillows, two sets of sheets, mattress protector and frame. Love all of it. Mattress is very comfortable. Putting together the frame with the drawer was tricky as it arrived without any instructions. Internet to the rescue and after some frustration we pulled it all together. Have recommended Silk and Snow to many others.

Only follow up comment to Silk and Snow is to please ensure your quality checkpoints double check that written instructions are included with the bed frame.
Response from Silk & Snow
May 03, 2021
Hi Morris, we appreciate all your feedback! I have passed along your note to the product development team regarding the instruction manual, and hopefully, future iterations will be much more precise. Happy sleeping :) - Dane
Douglas G
Apr 18, 2021
Verified Buyer
Very comfortable.
Response from Silk & Snow
Apr 29, 2021
Thanks for the review, Douglas. Happy sleeping! - Yvonne
Ekaterina G
Apr 18, 2021
Verified Buyer
Alpaca Throw
Super soft, light and warm. Very happy with the purchase. Alpaca is expensive but excellent value for the money.
Response from Silk & Snow
Apr 29, 2021
Hi Ekaterina, We're so glad to hear that you're enjoying your new Alpaca Throw! Thanks for taking the time to leave us your feedback, we really appreciate it! Cheers, -Yvonne
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.

Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.

With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.

Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
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Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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