4.6
From 1
to 5
Reviews
21593
Recommend
10 / 10
TrustScore
9.29 / 10
Ayumi B
Verified Buyer
Everything has gone "smooth as silk" (sorry - couldn't resist - but it's true). I was hesitant about buying something as significant as a new mattress without being able to check it out IRL first, concerned about the delivery process, and concerned about the timeliness of the delivery. However, my concerns proved unjustified. S&S' delivery process is excellent - the mattress came when they said it would, the delivery staff were friendly, well-mannered, extremely careful navigating the tight turns inside my house, efficient and followed all covid safety protocols. After several months, I can confirm that the mattress itself is wonderful. The only downside is that it's too heavy for me to turn by myself, so I'll just live - er, sleep - with it as is on the ground that I'm not very heavy so it probably make a difference. And I feel terribly smug that it's environmentally friendly AND made in Canada!
Response from Silk & Snow
May 03, 2021
Hi there, Ayumi. The team here at Silk & Snow are delighted that everything went so smoothly ;) It's great to see that we were able to provide you with service and a product you could be proud of owning from start to finish. Happy sleeping :) - Dane
Angelina C
Verified Buyer
Was searching for a bed that was both environmentally conscious and comfortable. I found the best of both!
Response from Silk & Snow
May 03, 2021
We love that we can offer you a mattress that is ethically made without sacrificing comfort, Angelina! Happy sleeping :) - Dane
Lynda G
Verified Buyer
Mattress Protector
Fits like a glove!
Response from Silk & Snow
May 03, 2021
Thank you for your kind words, Lynda! Happy sleeping :) - Dane
James T
Verified Buyer
It’s firm without being to hard. The mattress doesn’t seem to be getting that hump in the middle like our last one did. The mattress also doesn’t get hot during the night. As Cinderella would say, “This one is just right for a good nights sleep”.👍
Response from Silk & Snow
May 03, 2021
We always strive to get the "Cinderella" approval! Thank you so much for your kind words, James! Happy sleeping :) - Dane
Lynda G
Verified Buyer
We bought our King mattress in February... and getting the best sleeps ever. Highly recommend!!!
Response from Silk & Snow
May 03, 2021
So happy to contribute to good quality resting, Lynda! Happy sleeping :) - Dane
Joseph S
Verified Buyer
S&S Hybrid Mattress
Extremely comfortable.
Response from Silk & Snow
May 03, 2021
It's great to know that the mattress is working out well for you, Joseph. Happy sleeping :) - Dane
Amanda O
Verified Buyer
I have multiple chemical sensitivity and was so nervous to try a new mattress after chatting with customers service I was sure I wanted to try this one. I am so glad I did. I sleep so well on it, I let it air out for two weeks before sleeping on it to be safe but most ppl would not have to do that. Best mattress for me. Perfect for sleeping on side as well as on back. So happy I took the chance. Fast shipping and great company. Thank you for making a bed that works with my health issues!
Response from Silk & Snow
May 03, 2021
Hi Amanda, we just wanted to say how happy we are to provide you with a Canadian option that works for you and your health! Our biggest goal with our Organic mattress is to ensure people can have an option they feel ethically proud of that does not sacrifice comfort. Happy sleeping :) - Dane
Danielle M
Verified Buyer
Flax Linen Duvet Cover
Nice color, light material, happy with purchase
Response from Silk & Snow
May 03, 2021
It's great to know that you are enjoying the Duvet cover, Danielle! Happy sleeping :) - Dane
Jody E
Verified Buyer
Adjustable Pillow (Retail)
Love this pillow. I am very picky and the flexibility of being able to adjust the support within the pillow is perfect. You don’t feel any of the memory foam, it just feels like you are sleeping on a cloud. I would highly recommend
Response from Silk & Snow
May 03, 2021
It's wonderful to see that you are enjoying the pillow so much, Jody! Happy sleeping :) - Dane
Paige M
Verified Buyer
I’m very disappointed that my mattress is already sagging badly at the edge. It’s so sloped that it rolls me to the edge. It’s hard to stay in the middle. I don’t sit on the edge. But as I’m one person in a queen bed maybe I slept too much to one side to start with. If I had bought the hybrid and maybe just a double bed size would it have been different? I really would like to return or exchange the mattress.
Response from Silk & Snow
May 10, 2021
Hi Paige, we are incredibly sorry to hear that your Silk & Snow Original Mattress experience has not been all you had hoped. If you would like to return or exchange your mattress, we would be happy to do so! Please feel free to email our customer experience team at hello@silkandsnow.com requesting an exchange or a return, and we would be happy to assist you :) - Dane
Lisa S
Verified Buyer
Hand Knitted Weighted Blanket
Love this blanket, the craftsmanship is beautiful, soft to touch and the blanket moves with you. I don’t like being too warm and this blanket is perfect. It took a few months to get use to and now I can’t sleep with out it. Added bonus is it looks absolutely stunning at the end of my made bed. Best weighted blanket on the market!
Response from Silk & Snow
May 03, 2021
Thank you so much for your kind review, Lisa. It means a lot to us to know that the blanket has improved your sleep and looks great while doing so! Happy sleeping :) - Dane
Ghislaine D
Verified Buyer
S&S Mattress
On doit se laisser le temps de s 'habituer au confort de notre nouveau matelas Silk & Snow,il s'affaisse au niveau fessier, mais reprend sa forme.
On ne ressent aucun point de pression entre notre corps et le matelas,c 'est comme dormir sur un nuage et se réveiller sans courbatures.
On ne ressent aucun point de pression entre notre corps et le matelas,c 'est comme dormir sur un nuage et se réveiller sans courbatures.
Response from Silk & Snow
Jun 03, 2021
Merci beaucoup d'avoir pris le temps de partager votre avis sur notre produit, Ghislaine! C'est très apprécié par notre équipe et nous sommes heureux de vous savoir satisfaite. Tout le meilleur, Dane
Abram F
Verified Buyer
Adjustable Pillow (Retail)
Concept of adding or removing foam for desired pillow thickness is great; the zipper works well. We like the container to store unused foam. Since we needed little foam in one of the pillows, and removed most of the foam, I find the non removable filling makes for a very warm pillow (I prefer a cool pillow), warmer than a feather pillow.
Response from Silk & Snow
May 03, 2021
It's great to see you were able to strike the perfect balance with your pillows, Abram! Happy sleeping :) - Dane
Dawn L
Verified Buyer
Egyptian Cotton Sheet Set
These are the softest most perfect sheets I’ve ever experienced. I ordered one set on a whim, and I’ve ordered another set so I can be sure to sleep in the glorious softness EVERY NIGHT... 🥰
Thank you, Silk and Snow for making exceptional luxury quality sheets. ❤️
Thank you, Silk and Snow for making exceptional luxury quality sheets. ❤️
Response from Silk & Snow
May 03, 2021
Thank you so much for your kind words, Dawn! It's so great to know that these were all that you hoped for and more! Happy sleeping :) - Dane
Maria A
Verified Buyer
Followed through on all their promises! The delivery company, Second closet were very professional.
Response from Silk & Snow
May 03, 2021
It's really nice to hear that you enjoyed your delivery so much, Maria! We will pass on your feedback to the Second Closet team. Happy sleeping :) - Dane
Lou P
Verified Buyer
S&S Hybrid Mattress
I'm in love with my mattress!! I recently got my first apartment and was really hoping to get a nice big mattress for my and my partner and we settled on this mattress, and I'm entirely pleased! Ive been using it for about 3 months now with no issues.
I prefer really soft mattresses while my partner prefers a harder one, and I think this is the perfect compromise. It doesn't leave me feeling sore when I wake up in the morning, like my old mattress did, either. The motion isolation on this mattress is amazing too. I'm the kind of person that likes to eat in bed, and I can set a whole bowl of soup on the bed, and then hop into bed without moving the bowl of soup at all.
The only downside to this mattress is that the edge support on the bed is a little poor. It sags when u sit on it a little. It's not a huge issue for me though and I'm super pleased with my purchase!!
I prefer really soft mattresses while my partner prefers a harder one, and I think this is the perfect compromise. It doesn't leave me feeling sore when I wake up in the morning, like my old mattress did, either. The motion isolation on this mattress is amazing too. I'm the kind of person that likes to eat in bed, and I can set a whole bowl of soup on the bed, and then hop into bed without moving the bowl of soup at all.
The only downside to this mattress is that the edge support on the bed is a little poor. It sags when u sit on it a little. It's not a huge issue for me though and I'm super pleased with my purchase!!
Response from Silk & Snow
May 03, 2021
Sorry to hear that the edge support wasn't exactly what you were looking for, Lou. It's great to know that the Hybrid mattress was able to provide the perfect middle-ground for you and your partner! Here's to eating soup safely in bed! Happy sleeping :) - Dane
Jessica Z
Verified Buyer
S&S Hybrid Mattress
I purchased this mattress 3 months ago and I wish I had done it sooner. The mattress is very comfortable, not too firm, not too soft. Both my husband and I were surprised by the quality, we just couldn't get out of bed, that's how good the mattress is!
Response from Silk & Snow
May 03, 2021
Hi Jessica, it's great to know that our Hybrid mattress treats you and your husband so well! Happy sleeping :) - Dane
Dustin K
Verified Buyer
Storage Bed
Customer service was excellent. The bedframe is a quality unit (the design, fabric, and hardware) and we were very impressed with the short timeframe in receiving it. To top it off, we love the silk and snow pillows.
Response from Silk & Snow
May 03, 2021
Glad to know the team here at Silk & Snow was able to meet your expectations, Dustin! It's nice to hear that the whole process was a positive one. Happy sleeping :) - Dane
Jenna M
Verified Buyer
S&S Hybrid Mattress
The hybrid mattress has done wonders for my back. I no longer wake up with a sore back and instead wake up feeling comfortable and rested. The perfect amount of firmness I need for my scoliosis without being rigid. Highly recommend!
Response from Silk & Snow
May 03, 2021
Hi Jenna, we are thrilled to know that our mattress can offer you the exact type of support you require without sacrificing comfort! Here's to many more nights of quality rest. Happy sleeping :) - Dane
Dustin N
Verified Buyer
Adjustable Pillow (Retail)
This is the second pillow order for us. We liked the first one so much that we immediately went and ordered a couple more to replace our other pillows
Response from Silk & Snow
May 03, 2021
It is so nice to hear that you enjoy our pillows so much, Dustin! Happy sleeping :) - Dane
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
Top Rated Products
|
S&S Hybrid Mattress |
|
|
Egyptian Cotton Sheet Set |
|
|
Adjustable Pillow (Retail... |
|
Facebook
RaveCapture Commitment
RaveCapture transforms how businesses collect and showcase customer experiences. We take authenticity seriously and only allow 100% verified buyer reviews and UGC.
Guarantee
- RaveCapture Companies Are Held Accountable
- All Reviews Are Verified Customers
- Negative Reviews Can Never Be Deleted
With RaveCapture, you’re not just managing a reputation — you’re sharing the voice of your raving fans.
