Really like them, feels good when your face hits the pillow

Un peu mou j’ai acheter le hybride finalement et je l’adore.

Thought to give it try after the 100 days and ultimately my partner and I feel it is not the right mattress for us. Mattress is too firm and caused back problems for both of us. Would do further research before purchasing.

love it!

We ordered the S&S California King Size Hybrid Mattress and Mattress Cover in December 2020. The customer service was excellent when it came to questions about the product as well as setting up the Finance option for payment. We received our new mattress soon after and it took no time at all to have it fully expand and set up on our bed frame (Silk and Snow does not sell California King size bed frames so that was purchased from another supplier). We benefited from a free king size pillow that came with our order as well (LOVE IT). Our first night on the mattress we loved it. My husband is 6 ft tall and 300 lbs, not once did I feel any transfer movement on my side of the bed nor did either of us sink into it. This mattress is firm (but not too firm) and extremely sturdy and comfortable. It is also true to size and very well made. Fast forward 2 weeks later and already our back, neck, shoulder and hip pain from previous mattress is almost gone. The price for this item is also excellent, trust me I had to shop around a lot to accommodate my husbands height and size. Overall very happy with our purchase and the fact that it is a Canadian product is the icing on the cake, support local! Thanks very much Silk and Snow.

Not usually one to leave reviews but I found them so helpful when I was doing my research so here goes! I decided to go with this blanket instead of the Bearaby to support a Canadian company. I'd never used another weighted blanket before, but I'm a stomach sleeper and wanted something that would help me relax and fall asleep on my back or side. And it has actually helped, which I never thought would be possible! I haven't slept on my stomach once since getting it. The blanket is very soft and high-quality, and I like that it hugs my body so closely. For reference, I am 5'4" and 145lbs and ended up going with the 25lb blanket. I know it's heavier than recommended but the 15lb just didn't do much for me, so if you aren't super sensitive to that sensation of weight on your body, I would recommend considering weighting up. This company also has excellent customer service - shoutout to Claire, who was highly accommodating during the return process, and gave me a partial refund when I received the wrong color on my second blanket (the color mattered to me less than going through the return process again and sleeping without it).

I love this weighted blanket. I have an expensive weighted blanket but my biggest complaint is that it slept so hot! This blanket sleeps cool. I also find that the weight is more on me because of the material and doesn't fall to the sides like a glass or bead filled blanket. I have anxiety and this blanket helps me to relax and sleeps well. It's so soft. My only issue is that I wish that it was bigger (queen size). Otherwise it is just perfect. Highly recommend.

Before I begin my review, let me just start by saying that I, like so many others, had some difficult dealings with Silk and Snow before the holidays. I placed a rather large order (approx. $2200 worth) and purchased just about everything for our new bed in September 2020. From there, I had many delays with receiving products, including multiple products being placed on back order. Over the months of October/November, I reached out to them countless times and eventually was met with the same issues as others - whether it be a delay on email replies, or the simple fact that you couldn’t reach the company by phone.

It wasn’t until coming online and seeing others share the same experiences I was going through, that I finally felt a little better about the situation. I wasn’t alone, and while my delay was longer than anyone else who posted, I felt better knowing that the company likely had a good explanation for everything.

Fast forward to nearly the end of December, and my order still wasn’t fulfilled (approx 2.5 months after placing it). I was finally able to speak with a senior management person, and after having a great discussion with him, I felt good knowing that I was being looked after and my delays were being taken seriously. I knew that the company took the cares and concerns of their customers very seriously, so instead of cancelling my order in full (which I was allowed to do), I decided to give them a little more time for my order to arrive.

When it finally did (close to 3 full months after being placed), I was relieved. I decided to take a few weeks to actually use our bed before posting a review…….and let me tell you, it was definitely worth the wait!!! Their products speak for themselves. I couldn’t be happier with the sleeps both my partner and I are experiencing so far. Not to much the peace of mind that came with the company standing behind their product. The quality of our bed, mattress, weighted blankets, sheets and pillows surpassed our expectation.

We couldn’t be happier that we stuck with Silk and Snow during these hard times (i.e. Covid pandemic). Even with the 3 months wait from the time we placed order, I will absolutely go with them again. During my many dealings with them, they showed they were willing to go above and beyond to ensure I was more than satisfied with my order.

I can’t stress enough, how happy I am to have chosen Silk and Snow. I hope that after reading my review, you may too!

Absolutely great mattress, we purchased it to alleviate my sore hips during the night.
From the first night on, the pain is gone.
Pillow is great too.

Took a while to get use to but now really like it.

Amazing. It's soft and evenly weighted. I get the best sleep with it. It does retain a bit of heat so spreading it out helps to loosen the loops and dissipate some of the heat.

zzzzzz

No complaints.

I have been sleeping on this mattress for over a year now so I hope you can take my review more seriously than new buyers!

I wish i did not buy this bed. It is starting to sag in the middle now with two people sleeping on it, and it's SO warm we have to sleep with the window open - in the middle of winter, with all the heat turned off. There is zero air circulation, foam is designed to insulate so don't be fooled by claims that it is "cool". If you sleep cold, I don't think this would bother you. I have been sleeping uncomfortably on this mattress, and wish i returned it when I had the chance, of course customer service does not want to help me now.

The mattress is of good quality but unfortunately after a couple months we found it to be too firm for us.
My review mainly is on the customer care. This company’s communication was terrible. Said they would send emails to return the mattress and never did. Had to have numerous chats with them online to get answers due to them not answering their phones as well as their emails. Could not give me a timeline for mattress pick up which I can understand it was around Christmas time. But never kept me up to date. Two men showed up on my doorstep about a week ago for the mattress, no paperwork, no nothing just a thrifty a cube truck full of mattresses. I was not emailed or called to know they were coming. I was afraid if I made them wait until I could get to the bottom of it I would lose
My chance to return the mattress. The mattress was still in the basement with sheets and all and the men had to get it out of the basement. Had I known we would have had it ready. Due to the poor communication I would not ever recommend to anyone ordering a silk and snow mattress. They have a long ways to go with their customer service.

Very happy with my purchase of the pink weighted blanket I bought for a Christmas present. Very unique compared to other brands.

Well made, have washed well so far. Soft linen

a great blanket. the material is an amazing quality, it's really soft and pleasant to the touch, and doesn't contribute any heat so i can lay it on my duvet, if anything this blanket runs cold. because of how its made the weight is really equally distributed and doesn't shift around. it's been a huge help for my anxiety and sleep trouble. well worth the price, and it seems like it will last a long time because of the quality of the materials. just wish it came in black or dark grey!! but the dark blue is surprisingly pretty, kind of a faded deep denim colour. amazing blanket, a real help for panic attacks. 5 stars.

Very pleased with our mattress

Purchased for my 86 yo Mother, she loves it and so thankful for having it.