4.6
From 1
to 5
Reviews
21593
Recommend
10 / 10
TrustScore
9.29 / 10
Luke C
Verified Email
Silk & Snow Natural Hand Knit Weighted Blanket
Just ordered this blanket and it's incredible! First time trying a weighted blanket but have had an amazing experience and it seems like a well made and durable product
Response from Silk & Snow
Jan 26, 2021
Hi Luke,
So glad to hear that you're loving your Handwoven Weighted Blanket so far! Believe me when I say that your chances of napping will increase by at least 50%.... enjoy the relaxation!
Cheers - Brendan
gail
Verified Email
Terry Bath Towels
I have ordered a bed frame and the end results are amazing .
beautiful pieces and very easy to put together !! just a little bump in the road, in the delivery, but it was handled very well by the company ... very well done , i recommend it !! definitely worth it!!thank you! gail
beautiful pieces and very easy to put together !! just a little bump in the road, in the delivery, but it was handled very well by the company ... very well done , i recommend it !! definitely worth it!!thank you! gail
Response from Silk & Snow
Jan 26, 2021
Hi Gail,
We really appreciate the wonderful review you've left us! Apologies for the "bump in the road" regarding delivery, but I'm glad we were able to still make the whole experience a positive one.
All the best - Brendan
ginette l
Verified Buyer
Matelas S&S Hybride
Le problème avec le matelas hybride c'est que le contour est beaucoup trop mou et cela rend le matelas très inconfortable. Je suis vraiment déçue d'avoir payer $650. pour un matelas de mauvaise qualité et jamais je vais recommander,
Ginette Lajeunesse
Ginette Lajeunesse
Response from Silk & Snow
Jan 11, 2021
Bonjour Ginette, je vous remercie d'avoir pris le temps de nous écrire. Nous sommes désolés que le matelas ne vous convient pas, je vais vous contacter personnellement pour vous aider avec cela.
Prenez soin,
Rébecca
Angela Hartwick
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
Update: I have had my sheets for a few months now, and the linen is still kind of shedding, it balls up and the little lint balls are everywhere. I thought after a few washes it would stop but I feel like the fabric is going to wear out really quickly... at this rate there will be no fiber left. I expected better quality.
Original review:I really do love my new set from Silk and Snow. The color is beautiful and after the first few washes I'm really happy with the texture and quality.
Original review:I really do love my new set from Silk and Snow. The color is beautiful and after the first few washes I'm really happy with the texture and quality.
Response from Silk & Snow
Nov 26, 2020
Hi Angela,
Wonderful! We're so glad to hear that you're enjoying your new sheet set.
Happy sleeping,
Yvonne
Dawn B
Verified Buyer
S&S Mattress - King
Loved it immediately!
Response from Silk & Snow
Jan 12, 2021
Hi Dawn
Excellent news! We are thrilled to hear that you're enjoying your mattress. Thank you for taking the time to write a review, we appreciate your feedback. Here's to many more restful nights!
All the best,
Susan
Dawn B
Verified Buyer
Loved it from the first night!
Response from Silk & Snow
Jan 12, 2021
Hi Dawn,
That is music to our ears! :) Let us know if there is anything you need help with in the future, we would be happy to help
Take care,
Rébecca
Jen
Verified Email
Hybrid Mattress
This is 2 year review of the hybrid mattress. First off, what attracted me to this brand was the fact it was Canadian! So I purchased the queen hybrid mattress to replace my 10+ year old mattress that was starting to cause me hip and back pain. It was the first time trying a memory foam mattress. The support was medium-firm which I liked, but it took me more that 100 nights to break in the mattress. After that, I experienced a solid 7 months of a great night sleep. However, as I am in my second year of using this mattress, my back and hip pain has returned. There are permanent indentations in the mattress that are so uncomfortable. Unfortunately, it does not meet the greater than 2 inches indentation for the warranty to kick in to get get a replacement mattress, so I am stuck with it for now. I'm not sure if this is just the nature of foam mattresses or because it may be a low quality mattress but I can't recommend this mattress as a long term investment into a good night sleep.
Response from Silk & Snow
Jan 12, 2021
Hi Jen, thank you for taking the time to write to us. We appreciate all customer feedback! We apologize that you are experiencing some issues with your S&S Hybrid. With any mattress, body impressions do occur and is often due to normal wear-and-tear. The foam materials tend to soften up over as they are exposed to significant pressure every night. If you would like us to review what is going on with your mattress, please email us as we can get a better look at the problem. We would to love to help you with this as we care about your experience and want to ensure you get the best sleep! :)
Take care,
Rébecca
Cloe S
Verified Buyer
S&S Hybrid Mattress
Very satisfied
Response from Silk & Snow
Jan 12, 2021
Hi Cloe
Great! We are happy to hear that you’re enjoying your mattress.
All the best,
Susan
Jennifer T
Verified Email
Terry Bath Towels
I bought the weighted blanket and it is beautiful. Once it was shipped it arrived quickly and it is so soft and cosy. I bought the pink and it is lovely. Thank you!
Response from Silk & Snow
Jan 12, 2021
Hi Jennifer
Thank you for taking the time to write to us, we appreciate your feedback! We are so happy to hear you're loving your weighted blanket and that the process went smoothly.
All the best,
Susan
Troy R
Verified Buyer
Hand Knitted Weighted Blanket
Great blanket
Response from Silk & Snow
Jan 07, 2021
Hey Troy,
Thanks for the positive review! We're glad you're snuggling comfortably with your new Handwoven Weighted Blanket!
- Brendan
Cassandra M
Verified Buyer
S&S Mattress
Fantastic mattress! It's super comfortable. We also ordered the bed frame with the drawer at the bottom. It's very good quality and doesn't make a sound either! We also recommend the white glove service. It was so helpful having the guys come in and set up the bed frame and mattress for us. Very happy customers!
Response from Silk & Snow
Jan 07, 2021
Hi Cassandra,
We're so glad you're enjoying your haul from Silk & Snow, and we always appreciate the positive feedback on our White Glove delivery service. Enjoy the comfort of your new mattress and the extra storage space of you Storage Bed!
All the best - Brendan
Shauna J
Verified Buyer
S&S Hybrid Mattress
Super comfortable! Not too firm but not too soft either. This was the first brand new bed I have ever bought. Shipping too a bit long than expected but it was easy to unpack and set up. Good at temperature regulation as well!
Response from Silk & Snow
Jan 12, 2021
Hi Shauna
We're so happy to hear that you're enjoying the Hybrid mattress and finding it comfy. We're sorry about the shipping delay but very grateful for your patience. Here's to many more nights of happy sleep!
Susan
Joanne C
Verified Buyer
Adjustable Pillow (Retail)
Really nice to make the perfect pillow just for you !
Response from Silk & Snow
Jan 12, 2021
Hi Joanne
We're so happy you love it :)
Thanks!
Susan
lola d
Verified Buyer
Hand Knitted Weighted Blanket
Bought it for my daughter. It's gorgeous. She absolutely loves it! And i love the fact that it is weighted without plastic and/or glass beads. Good for her, good for the environment.
Response from Silk & Snow
Jan 06, 2021
Hi Lola,
Wonderful to hear that the weighted blanket was a hit! Thank you for taking the time to leave a review, we really appreciate it!
All the best,
Yvonne
Laurie
Verified Email
Down Alternative Duvet
I love my 4-season down alternative duvet. Great purchase. Someone else said it was on the warmer side - I wonder if they bought the winter one. I find the 4-season duvet to be quite comfortable, even in the winter. Would recommend it to my friends.
Response from Silk & Snow
Jan 12, 2021
Hi Laurie
Excellent! We're thrilled to hear that you are loving your duvet and finding it the perfect temperature. Thank you for taking the time to write a review, we appreciate it!
Susan
Laurie
Verified Email
Egyptian Cotton Bedding
I have mixed feelings about this bed cover. The egyptian cotton is very soft and buttery, which is quite pleasant to the touch. The quality appears to be good as well. I ordered my duvet cover in white. I didn’t expect it to be as shimmery as it is (almost like silk - not a bad thing in itself but the photos don’t do it justice). One of the biggest downsides is that it’s extremely wrinkly, much more so than I expected. I also find the duvet cover to be too large for the Silk + Snow 4-season down alternative duvet I ordered. The duvet is moving inside the cover and it is apparent the cover is a few inches too long and wide. I’m sad to say that this oversized and wrinkly duvet cover makes my bed look rather sad. I was looking forward to support a Canadian company but I am considering returning this duvet cover.
Response from Silk & Snow
Sep 02, 2021
Thank you for taking the time to write to us, Laurie, we appreciate your honest feedback.
- Katie
SL
Verified Email
Hybrid Mattress
We had the hybrid mattress for a few weeks now and so far we are liking it. The only thing that I found to be a bummer about the mattress was that when I first opened it out of the box and packaging I noticed that the stitching was very poorly done and there was a lot of loose stitches on the bed. That's why I'm giving the bed a 4/5.
Response from Silk & Snow
Jan 12, 2021
Hi Shelly
Thank for taking the time to write to us, we appreciate your feedback and 4 stars. We are happy to hear that you're enjoying the comfort of the Hybrid but we're sorry about the disappointment with the stitching. I wanted to mention that since the mattresses are made in small batches you might find some variances with the stitching as all the handiwork is done by hand (vs machine). While is doesn't affect the performance we do understand the disappointment when something doesn't look 100% perfect and for that we do apologize.
Thanks
Susan
Jodi L
Verified Buyer
Hand Knitted Weighted Blanket
I ordered this blanket for my daughter for Christmas ...She is in love :) It is the perfect weight without being too warm . After her first sleep she told me she felt like she had the BEST hug all night long . Now looking at a bedding set for my husband and me !!!
Response from Silk & Snow
Jan 05, 2021
Hi Jodi,
Wonderful to hear that the weighted blanket was such a hit! Thank you so much for taking the time to leave us a review and for considering Silk & Snow, we really appreciate it! We can't wait to see what bedding you pick out for yourselves :)
All the best,
Yvonne
Cameron D
Verified Buyer
S&S Hybrid Mattress
We ordered a hybrid mattress and recieved it a month ago. It was a challenging fight with Fedex to get it delivered and when it arrived the box was about to burst and the bag was ripped half open. I didn't even need the open tool! The mattress is comfortable. I barely feel my husband move and it's firm just the right amount. The reason I didn't give it 5 stars is because of the smell. It has improved over the last 2 weeks but it's still pretty stinky like chemicals. I wouldn't recommend this mattress that is sensitive to some smells.
Response from Silk & Snow
Jan 05, 2021
Hi Cameron,
Thank you for taking the time to send us a review, we appreciate your feedback. We're so sorry about the state that the mattress arrived; we're looking into options to help courier services handle the heavier packages to that ensure that our packages arrive intact and this no longer happens.
What you’re smelling is very typical when you buy a new mattress. I wanted to assure you that all of our foams are CertiPUR certified, which means that they are tested by a third party to ensure that they are safe in terms of chemical emissions.
The smell will start to dissipate over time and it definitely does not indicate a defect with the mattress, but please contact us if it is still bothers you - we are available and very happy to chat more about it.
All the best,
Yvonne
Caitlin
Verified Email
Flax Linen Duvet Cover
These linen sheets are lovely, however the nimbus grey colour we purchased is much more blue than we expected and I really wish we went with a different colour.
Response from Silk & Snow
Jan 12, 2021
Hi Caitlin,
Thank you for taking the time to review. I am sorry you are not entirely satisfied with the colour, it is something that is hard to truly measure on the website as everyone's perception is different. If you are still within your trial period, we would be more than happy to offer an exchange to a colour you prefer. You can reach out to us about this and one of our customer service representative would be happy to help!
Take care,
Rébecca
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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