Fast and easy process.
I had a great experience with openroadlending. The entire process was easy. Any questions I had, and the team at orl helped me with. I was able to save a bunch and will definitely recommend this place to my friends. Thanks!
Awesome in every way!
Your people were so helpful and persistent in getting me approved. Thanks for all your help. Gary Schneider.
I had a fantastic time with Openroadlending. The customer service team was especially helpful as I navigated through the process. All my questions were answered very fast and efficiently
Received a letter in the mail from this company stating that they could refinance my car for a lower interest rate. I tend to shy away from these types of advertisements but I was curious. I’ve never refinanced a vehicle before so I didn’t have high expectations especially considering my modest credit score. I took a glance at the reviews from various websites and 24-48 hours after submitting an application online and I received a call from one of their reps. I really just wanted to see what they could offer; even if it meant a few points knocked off my credit score without a contract commitment. The first offer was 1.55 points lower than my current interest rate, but I honestly wasn’t impressed. I honestly thought I was done with negotiations with OpenRoad lending after I declined the offer until I received a text from the rep the next day with another .5 points knocked off. I immediately snagged the deal. Submitted the documents via text, email scan, and mail. The entire process took about 2 weeks. Before the month’s end, the payoff check was sent, and my new account was opened with Kinecta FCU. I advise people to consider their own credit score before creating high expectations. Also KNOW WHY YOU ARE REFINANCING! Be realistic with yourself. And consider that refinancing also means getting new GAP insurance. Read your new contract before you sign!! Ask questions about the new lien holder. This was my first refinance, and despite my skepticism, this was a pleasant experience. The rep was willing to answer any questions and worked extra hard to persuade me on a refinance deal. This is MY experience and no this isn’t fake. These folks are verified. If you must know, you pay a membership fee (which is absorbed in your loan)....so that’s how I guess they make their “commission”. Would I recommend these guys? Yes....to anyone with a decent credit score.
I had a very good experience with Open Road Lending. The staff was friendly and worked with me in order to get my loan approved in a timely manner. The turnaround time for getting everything approved was exceptional! I would definitely use them again for assistance with future auto loans.
Open Road Lending by far is the best . I can’t believe how helpful and kind the rep was to me. He made me feel like I was important and that he actually wanted to do all he could to lower my interest rate for my car and that’s exactly what he did. Thanks Open Road Lending your great!!!!!!!
Open Road Lending makes it easy to refinance. Not only did they help me save on my monthly payments, but they were also extremely friendly and helpful. The person I worked with awas very professional. I plan to refer my friends to them.
I had some questions, and everything was answered in a timely manner. I was very happy to discover ORL, and very thankful for them helping me.
everybody was courteous and professional and did the best they could to get the job done. They helped a lot by having knowledgeable answers and solutions to all my questions and problems. the procedure was new to me so I'm glad they were there and you can be assured that if I ever refinance again I will use OpenRoad Thank You Richard Wolfinger
I would like to thank OPENROAD for helping me refinancing my auto loan, they were very prompt and perfesssional. their a great business!
Great
The entire process was a breeze and the customer service team was excellent. I'm so glad I did business with openroadlending. I will highly recommend them to my friends and family.
Overall experience was fantastic. Everything was fast and smooth.
I had an excellent time using Openroadlending.. our application was approved fast and customer service was great.
Very positive experience.
It was simple and quick.
I was very pleased with the help I received from Mr Sndy.
Very professional
Prompt and friendly service. Saved me money and explained everything very well.
The lady I worked with was super helpful. Was hoping to have a lower interest rate like I was first quoted but she said a refi can be done again in 4 months.
Very nice experience with you guys!
great company to do business with..got the rate i wanted on my refi..and my monthy payment..
questions was handled professional. had problems at the end. when was asked x3 for same information but was fixed in an hour.
I worked with Kayla, she was nice, easy to work with and always got right back to me with any questions I had
you guys are awesome. thx
I enjoyed working with the staff of Openroad Lending. Every time I called the person on the other end was so very friendly..my agent that worked and was there by my side was amazing..she answered all the questions that I had in a timely manner....Thank you so much. Looking forward to working with you throughout all my process.
Jessica Williams created an exceptional customer experience making this process simple and pleasant. We communicated through email, phone calls, and text messaging which allowed us to keep in contact even with my busy schedule. Jessica always responded promptly and made me feel your company appreciates my business. I will definitely do business with Openroad Lending again in the future.
Great & easy process and friendly staff
I had the best agent! (Andy Abraham). He helped me all throughout the process, he always update me every time there’s some changes. Through email and phone call. He’s very polite and courteous... He’s an asset to your company. Thank you very much for helping me lower my rate! I’m the happiest person in town! Sincerely, Melajean Abella/Rolando Abella 661-583-3308
Out of standing , thank you
I
Great service, good experience
Excellent professional team and service. Fast and Friendly
Very easy to work with and very simple steps and quick responses.You don’t have to go to the office to sign anything. Saved me 11% and 85$ a month. I’m happy. I tried and tried to get other places to refinance me but everyone declined. Open road really helped me out every step of the way.
They help me a lot and they got me very good deal thanks u all for the hard work
A little slow on getting the final approval.
This was my 1st time discovering openroad and pleasantly surprised. The entire experience was painless and saved a bunch.
Loved the service and saved a bunch.
I am very pleased with the outcome of the loan with orl. The process was quick and easy. I recommend openroad to anybody with a high interest rate or somebody who wants to cut their payments.
great and ez
Great experience
Fantastic experience with openroadlending.. managed to get a good rate and the team was extremely helpful throughout the entire process.
Simple.
The whole process was very fast and easy and the service I received was excellent not to mention I am saving $50 a month .... Thanks for all your help
Great Customer Service
I had a great experience. Erica Murillo was very nice and extremely efficient.
I'm very happy that we found openroadlending. Their re-financing options for our vehicle was great. The entire process is very easy and simple.
I've seen some bad reviews, but I can only go off my own experience. I didn't save the exact amount noted on my pre-qualified letter, but not only was it damn close, there's an asterisk by it, meaning there's more to it at the bottom. Essentially, you could save up to that amount depending on your credit. I knew that before I looked at the bottom. It's very common on pre-qualifications. I still needed to see if I could save on monthly payments for financial reasons and I did. I dropped 4% in interest, which is a decent drop when nobody else would refinance me. The process was smooth and the young lady I worked with was awesome. Professional and very responsive. Now.... paying on time is up to me. If my car gets repossessed for late payments, that's nobody's fault but my own..maybe my employment cicumstances change and I can't pay...they can't simply allow me to keep the car if I'm not paying even if they sympathize with my situation. I just hope that don't happen. But I won't write a bad review because my car was repossessed. I'll be too busy trying to figure out what to do about transportation and a job. ????
Great service!!
Great!!!
The representatives who we have spoken to are very nice and super helpful. The process was fast, i would of liked to have some things they needed be more specific.. had me calling and texting them what some things were. Other than that so far so good. Our payments got lower and gave us a stretch on our first payment. Looking foward to the next couple years.
Good vibes only with open road lending not did they only save me money the rep K@Johnson was awesome was able to guide me thru the whole thing
I am so impressed with the entire procedure. You made it so easy and understandable. Sierra was competent and professional. She stayed in touch via phone or email throughout the whole process. I would not hesitate to contact you again. Thank you!! FJ Mortimer
Great and quick service. Thank you!
processed in a good timely fashion
I had difficulty finding a lending company that would work with me. I was turned down in the past, so I wasn't sure what to do. Than I found ORL and they made it possible and extremely easy throughout the entire process. It was worth it, and I'm gad to be working with them.
The whole process was quick, simple and affordable.
The customer service team was very helpful and friendly. I received fantastic service.
Great!! Rep.Rick Thrones was patience, informative,and showed concerned about issues I was concerned about.
The process took way too long. It took over two weeks for me to refinance my car. I have never had such complications in the process of any loans that I have obtained.
ARE VERY GOOD AND EXTREMELY POPLE TO WORK WITH.
Great customer service by the folks at ORL. I had no issues what so ever. Glad this place exists.
Thank You so much!! Open Road for getting me refinance. Buying Christmas Now with all the money I saved, gotta go!!!
Awesome
It was painless, and I contribute that to the knowledgable on point staff at openroad that worked on my refinance.
Very pleased, glad to handle everything over the internet with a couple of phone calls, sent a couple of forms in the mail, loan was approved and we are happy. You all did a great job and saved us some money in the future on a monthly basis. Thanks again
I am very pleased with the customer service I experienced with ORL. I was a little hesitant at first but everything was great. I will recommend them to my friends to do business with.
Not bad
Sydney was great during the whole process. I would recommend using OpenRoad for refi
Glad they were able to help me save monthly and over the lifetime of the loan.
It was easy an fast,good interest great so far make my first payment on 11 1 2017
It was amazing how smooth and easy the process was with orl. The customer service team was outstanding and I really enjoyed my time with them. I will recommend them to my friends.
Much of this refi was handled via email. Everything went well and I handled it in my time without appointments. The amount of paper work was frustrating but needed. I would deal with them again.
Great Service.
I would have to give my experience a 5 because openroad leading made it super easy for me to refinance my car loan. I worked on my credit and then went on their website and applied, I got approved really fast then started with a loan specialist and I was able to email all my documents to them with the exception of two. It literally took just a few days for me to apply, send over my information, and start saving money. I was paying almost $400 a month and openroad lending got my payments down to $218 a month!!! I’m very happy with the help I got and I would recommend anyone to them.
Great people,out standing follow up from start to finish. The result was more than expected, if you want to refinance let openroad be your choice .
Excellent!
Certain things was not explained properly
Had a great experience the staff was responsive and informative. Would recommend to others.
I was skeptical at first but everything went so smooth and I would definitely recommend. My interest rate was cut basically in half and I saved approximately 80 dollars a month. I’m happy with this decision to go with open road!!!
It was a painless process, the team I was working with was very helpful. Great customer service.
The entire process was simple from beginning to end. The representative I spoke to helped us every step of the way. All of the information was easy to understand and was helpful. I do appreciate a person who is willing to spend all their time with me to ensure I have a great experience. Overall, very happy and will return if I ever need financing help again.
i have been working on re building my credit and received a offer from openroad thought it was a scam or something of that nature but looked more into it and found out it was legit they refinanced my loan and i went from a 24.99 to a 13.99 % savings, happy with the service i received and cutomer care
Very satisfied!! Everyone was extremely helpful, knowledgeable and very proficient! I would highly recommend giving OpenRoad Lending a chance. So glad I did.
The experience was great, awesome customer service.
Everyone was so nice and helpful. Went smoothly.
I had an excellent experience at openroadlending. The staff was extremely friendly and supportive. Selecting openroadlending was the best choice I could have made. Will recommend them to my family and friends.
Ashley was very helpful and I never didn’t get a question answered
Everything worked as expected and in a timely manner. I would highly recommend Open road lending.
Accecpted me instantly????????
thanks for lowering my payments $100 a month and for cutting my interest in half
Our experience was more than excellent, I had a great time. I highly recommend openroad to anyone who has a high interest rate on their car loan.
This was my 1st time ever to refinance so it was personal on many levels. It was smooth sailing from the very 1st point of contact and I couldn't have had a better team to help save me money! All I can say is I'm glad I opened up that letter that saved me thousands! Sincerely, thank you-
Easy process, saved more here than with anyone else!
Professional and courteous staff. Would recommend highly.
The agent i dealt with was very helpful and patient. If the need arises again, i will certainly go back to Open Road. Thank you.
I was hesitant about checking out refinance offers for my car.. I know there are a lot of scams out there, however after reading the excellent positive reviews about openroad online I decided to give it a shot and was very happy that I did.
worst experience I have ever been thru , person handling paper work just terrible could not get things straight