Used numerous loan companies over the years for student loans and this has to be the worse company. Friendly customer service however they lack the knowledge to solve customer issues. Questionable underwriting practices and guidelines that seem to change depending on who the underwriters is working your file. Took a month and half from first application to approval, which is unacceptable in today’s loan market.

The easiest, stress free loan I have ever applied for! Excellent service! I would definitely recommend!

The website is hard to navigate and there are so many steps, but I get that it's an issue of legislation, not so much about the company itself.

Yeah

The process to co-sign was smooth and my first year college child was able to navigate, ask questions, and receive support.

I will rate my experience with your company a 10. When I needed a loan for granddaughter you have been outstanding. I would definitely recommend to my family and friends

VERY friendly, helpful people. Answered the phone on the first ring each time I called. Explained the loan process thoroughly!

The process was very user friendly and different options were given. Everything went very easy and smooth. Notifications were given for everything to know what needed to be done and where the process was.

Love working with the team at Granite Edvance! Such a nice group who calmly walks through everything step by step! Highly recommend!

Easy experience overall. Better interest rate than federal loan

The process of getting my loan to a lower apr and payment was easy. Would recommend to anyone

Highly recommend! So simple.

Very easy!

The process couldn’t have been easier as everything was online. There was some delay and some confusion in the loan disbursement but other than that it was a good experience.

Easy to work with and contact when I had questions about the application and loan process.

Fast and easy

Everything went well with her loans for school

Painless process for the most part!

Borrowing "locally" is the only choice for the average private borrower, I think. The rates and terms were superior to all the SoFi's on the market. Over the last 3 falls we've taken out 4 private loans for our daughters. Phil is the primary on these loans with our girls the secondary. The process wasn't hard. I hate that we have to borrow, but that's not your fault- so in a situation that sucks, you guys have always made it suck less.

The whole process went smoothly. When I called customer service, they were extremely helpful.