The timeline was accurate for each step in the process. I tried the 800 number on your website and it appeared that it doesn’t work.

Friendly customer service and prompt execution. We’ve used them for three of our family members.

Was a bit painful application process requiring many references and salary and tax information. I had to use this company as community college not covered by other private loan companies. As a comparison, I got 10x as much money the previous semester for two students from another company without any of the supporting references or documentation or aggravation, just off income information. Customer Service was helpful during the process and we did get the loan so is appreciated. It just was not an easy process for so little money especially.

Overly complicated and repetitive. One shouldn’t have to start from scratch, entering information, every semester.

Always very helpful and kind.

Everyone is nice and helpful

Application process was relatively simple. We were able to call when we had questions and talk to a real live person who was very knowledgeable and helpful. It was even the same person both times we called! Seems like a small thing but this alone was a huge plus in this day and age where everything is automated and you have to jump through a million hoops to talk to a real person!

edvestinu has been very helpful for our college financing, and they have been responsive to calls and emails with questions through the process

I had a great experience working with EDvestinU. Submitting what was needed online made it very easy to do. They responded very quickly to any concerns or questions, I had. It was a great experience working with EDvestinU.

Takes forever to get my money and I only got half so now I'm screwed.

Pretty easy- I appreciate that they call when they spot issues/prevent problems in the application and repayment process. The application is pretty easy to navigate and the customer service made me return to them for a second loan.

We started Dec 27. Consolidation of 3 loans prev w edvestinu could've been quicker than 5 weeks.would've saved daughter $150 on January payment.

Good communication

I find it inconvenient when I the lender needs input from me and because I have an existing account with the lender I have to jump through hoops to reset my credentials multiple times before completing all of the lender requirements.

Finding a student loan couldn’t have been any easier. 10/10 - would recommend

Simply and ease process with a fair interest rate

Greatservice.Noproblems

You are the best!

Very confusing process and took months and months to finally get my loan disbursement. However every interaction with staff was pleasant, just the length of the process took longer than expected & was frustrating.

Excellent service and communication