The help from the support team was amazing! Due to the coronavirus, applying for a loan this year was different to say the least. I ended up applying for private loans late, but with the help of everyone at EDvestinU I was able to get my loan to my school in time to apply for classes and continue my education. I would recommend anyone to EDvestinU!
It was a new experience for me having never been a co-signer before and my sons first student load. Any time I would call in with any questions they were answered completely in a very reassuring manner. That is very important to my son and me and gave us both a good feeling about undertaking a very important step in his life. Thank you.
EDvestinU gave me the best interest rate and I went with them. The approval took some time, I guess that's because I applied too close to the start of school year. Overall experience was smooth.
I was able to successfully take out a college loan from here. The paperwork and process all together were a lot, and did take some time. However, it was all worth it in the end as I got what I needed to go to school. Thanks, edvestinu!
My only critique is that some emails were vague (maybe for privacy reasons). I would receive an email that said "view updates about your loan" and once I logged in, there were no updates or changes to view because it was regarding my co-signer's account and paperwork. This was just a bit confusing to me.
EDvestinU was great a great experience from beginning to end. Taking out your first loan can feel very intimidating, however they were able to smooth out the process with quick and clear information. Their customer service team answered all of my questions right away whether it was through the phone or via email. They sent many updates to assure I was in good hands and communicated well with my school. I will definitely use them again and would highly recommend!
I am particularly impressed that when we have a question, we can call and talk to someone right away who is located in the US. We aren't stuck in some automated loop and we aren't talking to someone in a foreign country. Thank you for keeping jobs in the US and for having knowledgeable staff readily available.
I appreciate EDvestinU for helping us with my son's huge student loan. This process was relatively easy since it was all online. They had much better rates than most other lenders. Everything went well.
K Fleck
Customer service was excellent! They helped me resolve an issue with not being able to log into my account and the person that helped me was extremely pleasant. Obviously a small company that takes care of it's customers.