Thank you for making the application process so easy. I paid my first installment online, and have been unable to make any other payments online. A bit confused about that. Otherwise, everything is great.
For next year I will have two loans and wondering if the whole amount for both students for the remainder can be done at once. I don't want to be doing this process every year.
This couldn't have been easier! A phone call with a rep, then steps that were so easy to walk through -- all online. I had a couple of questions which were answered quickly with no hold time. I would highly recommend using EDvestinU!
The process was pretty smooth except when it came to the final documents. We had made a change to document. We were not supposed to make a change to the document. After looking at the portal for several days I finally decided to call and see what the issue was. I was told we could not a change to the document and needed to sign the original and then make changes to the email address after that. If I had not called I don't know if I would have found out about the issue because the email regarding the need for the document was only sent to my daughter. I was not copied. I think with young students the cosigners should be copied on any issues. Thanks, Tracy
EdVestinU made the whole process much easier. For a parent it was overwhelming but EdVestinU staff made sure that I understood all of our options which is a huge help.