I can only tell the truth. I am a follower of Jesus Christ I was treated with the utmost respect and kindness and courtesy. To be honest, I was surprised because some times in dealing with institutions, you don’t always meet with such courtesy. I don’t have to win, but tell your people to continue doing as they are and helping us navigate this difficult and challenging financial maze. God bless

I am very pleased with my experience with Granite Edvance. Every time I have called to ask questions regarding my student loan refinancing, the representatives have been punctual to answer and incredibly helpful in answering all of my questions and helping me understand the process better.

I’ve had a great experience applying for loans with Granite Edvance, and have received great rates as an NH resident. My only complaint is with the servicer Granite Edvance works with, Firstmark Services, as their customer service takes ages to respond to recurring issues regarding my loans. As for Granite Edvance, however, I’ve had no issues and customer service has been great throughout my time working with them.

Some difficulty with online processing of documents, but otherwise a positive experience after using a different lender with a sibling.

Great experience! Thank you.

Great rates. Half of the next best rate we received. Easy to do business with

I am grateful for this service to lower the interest rate on my loan. I had some trouble getting documents accepted without really understanding why they were rejected until I called and spoke to someone. They were extremely helpful. Great experience overall.

I had a great experience- the process was easy and it was very simple! I would use Granite loans again!

The customer support is exemplary, and the interface of Granite Edvance’s website is incredibly user friendly. I am no where near as stressed about paying off my loans because Granite Edvance makes it easy!

Helped us navigate the process. Easy to work with.

Granite Edvance was very easy to work with. The whole process is straightforward. They process the loan very quickly with no hassle.

Process was extremely simple and easy

Great application process - easy to complete and kept me informed the whole way - not to mention too. The interest rate and loan options were fantastic! Will definitely use again next year for student loans!

On line ap and completion system Is very redundant and the insane amount of emails requesting the same information that was already provided gets frustrating Working with agent on phone was extremely pleasant and I was able resolve issues easily

was easy and quick process

I felt the process was seamless, user friendly, and I was aware of where I was in the timeline every step of the way. Document upload was super simple, and one time I did reach out to customer service I received a quick reply that thoroughly answered my question.

quick efficient

Great experience! They were very helpful whenever I had questions.

The process was surprisingly simple and quick. Customer service was easy to get through to and had an answer for my questions on a single call. I would highly recommend!

Very smooth and easy to do.