Name: Locks & Bonds
Rating: 4.8

Cheryl M

Verified Buyer

Apr 11, 2018

Best quality hair at the very best price. Have been using Locks and Bonds for years and would never go anywhere else.Super fast shipping and excellent customer service! Thank you Locks and Bonds!!!

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Kimberly W

Verified Buyer

Apr 11, 2018

what a caring group of customer care reps. The product quality is amazing! I brought them into my salon to have them put in and the stylist said, "where did you get such amazing hair??" great job!

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Bonnie Z

Verified Buyer

Apr 09, 2018

Lots of choices of colors and tones. Fast delivery and quality hair

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jeana e

Verified Buyer

Apr 06, 2018

I love this hair!!!

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Joyce S

Verified Buyer

Apr 06, 2018

I left an email and no one responded. In my order I had different amounts of hair to each "bundle". I thought there was always 50 strands to a bundle but some bundles I received as little as 42 strands! Why is this and why do you not return your emails? It is VERY hard to contact your company!!!! Very saddened....

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Response from Locks & Bonds

Apr 08, 2018

Hi Joyce! Thank you for posting a review of Locks & Bonds. It seems you are not receiving our emails! We answered your email on 3/1/18. We answered you only 17 minutes after you sent your email! It might be that our reply went into you spam folder if we are not in your contact list on your email account. We sent you a forward of the email we sent you on March 1 via email. If you do not see it, make sure to check your spam folder. On our product description, we write very large that all of our packs of hair have 40 grams of hair and 40 1 gram strands. If you received 42 strands, that is a bonus! Every company sells a different amount of hair per pack, some only sell 10 strand per pack and one always has to read the product description. We are super transparent in what we sell and have lots of info in the product description. Some might even say too much! We sell our I-tips in packs of 40 so that the client can mix and match colors to customize the install...and will not get stuck with too many strand of one color. We always answer our emails asap Mo-Fr 10-5 pm and half days on Saturday. If for some reason we do not answer during office hours because of a weekend, we will answer right away at the next opportunity! We take extreme care to answer every one and if you do not get an answer in a timely fashion, please write to us again as you email may not have gone through for some reason. Hope this helps and you can answer the email we just sent to you or contact us again at locksandbonds@gmail.com The L&B Team

Michelle S

Verified Buyer

Apr 02, 2018

Poor hair quality

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Response from Locks & Bonds

Apr 08, 2018

Hi Michelle, Thank you for your review! We are sorry that you did not like our hair! We do not have many customers that don’t, so we would like to know in more detail what went wrong. We have not received an email from you about an issue as we have checked our email database and do not see one. Please contact us at locksandbonds@gmail.com at your convenience and we will get right back to you! Thank you! The L&B Team

Azurde F

Verified Buyer

Mar 30, 2018

Love love love gorgeous hair just like my own hair. Top quality!!!!

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Traci z

Verified Buyer

Mar 30, 2018

Absolutely love them!!!

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Mariann S

Verified Buyer

Mar 28, 2018

Great service!

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Jazmin P

Verified Buyer

Mar 23, 2018

I loved my hair thank you

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Brittney D

Verified Buyer

Mar 23, 2018

The best in the industry. Beautiful high quality, premium hair, and amazing pricing. I wouldn't get my hair anywhere else for my pageant competitions, and in this case my wedding.

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Grace P

Verified Buyer

Mar 16, 2018

Received my items tool and keratin granules. They are of very good quality and can't wait to use them. Shipping was quick.

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Laura H

Verified Buyer

Mar 13, 2018

Locks & Bonds has the best items on the market for extensions. The hair is great, the glue works amazing. :)

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Alexandra A

Verified Buyer

Mar 11, 2018

When I came back my order was on my PO Box, and that was great! So I was able to keep my hair appoinment and instal my new extension. Packets are too little, I will need a 3rd packet. After I wash them I'll give a second feedback. Hair looks and feels great, I expect Locks and Bonds to be that company that I get my extension everytime from now on.

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alberto c

Verified Buyer

Mar 04, 2018

This hair is amazing!!!! I am extremely happy with my purchase thus far. I really like the bigger tabs locks and bonds uses. It makes for wonderful versatility. The only thing I am not fond of is the thickness of the tabs. I feel like they are a little too bulky and heavy. The hair is so amazing, I'd like the tabs to be the same quality. Otherwise, I am a happy customer.

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alicia l

Verified Buyer

Mar 02, 2018

2nd time ordering, everything was quick and easy! Love the hair as usual. Only maybe negative my ombre was a bit lighter and blonde than I expected but i don't even care I can easily tone it so no big deal!

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Jamie M

Verified Buyer

Mar 01, 2018

You guys are amazing! I've been purchasing extensions from you guys since I think 2014 or 2015 and your customer service is THE BEST in the hair extension industry by far! The one time I had a small issue, you guys corrected it with no hassle and were so gracious! I highly recommend L&B and it is the only hair I use for all of my clients! Love you guys and your hair is amazing!

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Janice I

Verified Buyer

Feb 23, 2018

Easy and fast delivery

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SAMANTHA JOHNSON

Verified Buyer

Feb 22, 2018

Outstanding customer service!!

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Dana Leblanc

Verified Buyer

Feb 22, 2018

A few mixups (my fault) with address, as well as requiring help with my order. Customer service is flawless, prompt and is the reason that I will shop here and no where else

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