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4.7 / 5
  • 3698Reviews
  • 10 / 10Recommend
  • 9.49 / 10 TrustScore

Edward Cintron Jr

Verified Buyer

Jul 06, 2016

Open Road has been a Blessing to me... Open Road has cut my monthly car payment in half. And had one month without a car payment. Thank you Todd Cummings! You guys have superior customer service... I emailed Mr. Cummings, asking him to call me, because I had a question. I received a call from him no more than ten seconds from sending the email. Phenomenal experience. Thank you kindly, Edward Cintron Jr

Ashley Lentz

Verified Buyer

Jul 06, 2016

I purchased a lemon car from CarMax and at the time my credit was terrible and so I was stuck with a high rate of 24%!!!! The large car payments on top of all the repairs was killing me. All my money has gone to this car. After making my payments on time for 2 years or more I finally tried to refinance it. I tried going to local credit unions, my bank, and other lenders online but no one would help me. Finally I saw an ad on Facebook and inquired OpenRoad. Within a short period of time Chase helped me to get the process complete and I finally now have a lower car payment. I'm 100% satisfied and it's a miracle. Thank you Open Road for helping me and making my life easier now :)

Troy Green

Verified Buyer

Jul 06, 2016

Had a great experience, knocked my payment down by 30 dollars and reduced my interest to half of what it was. Not to mention took it from a 72 month loan to a 60, I highly recommend open road lending for consumers that are trying to rebuild their credit.

Annette Brown

Verified Buyer

Jul 06, 2016

I highly recommend open roads. A special thanks to Ms. j. Washington.

Jeffrey Robinson

Verified Buyer

Jul 06, 2016

My representative was courteous and checked in with me every day during the process.

Revonne Day

Verified Buyer

Jun 12, 2016

I found the people very friendly and helpful with my account. We had a few issues but resolved them quickly. I would for sure recommend them to my friends and family.

Scott

Verified Buyer

Jun 09, 2016

While open road lending did get me a better interest rate and little bit of a smaller payment each month. It was a painstaking process. Whitney my loan advisor was not educated with the process. It took over a month to complete. And I had to send and resend documents over and over again due to her lack of knowledge of what is needed and how it was needed. Some I could send a picture. Then she would tell me she didn't get it. Then she did, then it was a need that faxed. Then mailed. Then every time you send something you get a generic email back saying welcome tonipentoad lending. I got that email almost a dozen times. It made this experience feel very non-personal. Documents would say fax in the top corner. Then I would get an email saying you need to mail them. Or take a picture. It took so long, I had to get my payoff twice because the 10 days were over the first time. Very disorganized process and company in my opinion. Thanks Scott

SR

Verified Buyer

Jun 08, 2016

Refinancing my car was very easy with Open Road Lending. They kept me informed every step of the way. In the end I saved $150 each month.

Kimberly Manago

Verified Buyer

Jun 07, 2016

I receive a pre-approval in the mail, I applied online and was approved in 1 business day. I sent in all my documents within 5 days and my loan officer was very helpful. I did everything on the computer and had to mail in 2 forms of paper. And that was it. VERY FAST AND I'M GLAD I REFINANCE THROUGH THEM. Thanks OpenRoad Lending.

Jalisa

Verified Buyer

Jun 07, 2016

Great experience, will recommended to anyone.

Shelly Morgan Robinson

Verified Buyer

Jun 07, 2016

This was by far one of the easiest & best experiences I think I have ever done!! Thank you

Robert Sanne

Verified Buyer

May 19, 2016

In less than a weeks time they cut my % rate almost in half. Really easy to work with.!

Antonio G Fletes

Verified Buyer

May 12, 2016

It was easy to do everything I had no problems at all the staff was very helpful

Thomas Rains

Verified Buyer

May 12, 2016

Very professional company where always there to take care of my needs and concerns and finished my re-finance in just a few days. Thank you Open Road.

Cathy Tardiff Owens

Verified Buyer

May 11, 2016

The staff was great! Everything went smooth and easy. Will use them again if need be.

Jason

Verified Buyer

May 11, 2016

In the end, I will be saving over $80.00/ month wile paying less over the life of the loan.

Frank Castle

Verified Buyer

May 11, 2016

Interest rates good, very efficient and great customer service.

Ted Fallin

Verified Buyer

Apr 13, 2016

All the employees seem to be focused in on getting the job done and helping you get financed in a quick and simple way. I was very impressed with the way Jordon handled my account and made everything as smooth as possible.

Trisha

Verified Buyer

Apr 13, 2016

The first attempt was a huge disappointment. I am not sure what happened or why? Maybe I tried to refinance too soon? I was told they already approved me, then they called and emailed non stop, then it added more than one credit inquiry to me credit report. About 5 months later, I began to receive the offers again. When they called, I stated how I had a bad experience before and to please quit calling. The lady I spoke with was very nice and helpful and assured me they wanted to and they would find a lender. With nothing to lose, and hopefully a lower car payment to gain - I tried one more time. It was easy and efficient and my car payment was lowered by $158 a month.

Dante' Michael Gentile

Verified Buyer

Apr 13, 2016

I took a big financial hit with my last car due to the lack of Gap coverage. Five years ago Gap coverage was not so well known. So my next car, a car I really wanted that was within my means, was a must, But I end up with very little at the time to put down and ended up with a high monthly payment. A few years go by and I am make all the payments, all is good. I get a letter in the mail from Open Road Lending, and I must get 8 to 10 loan come-ons a month. So the Open Road Lending is just one of many that I just feed to the shredding machine. Well I read through it and figure yea right this is just "Too Good To Be True" . I make a call and speak to a fella named Robert, and OK this still sounds "Too Good To Be True". The next day I get an email from Cal-Lea of Open Road introducing herself and Open Road. I had my reservations, I searched Google, Spoke with other car guys that are in the business. And heard nothing but good things. Yea I added some 6 months to the life of the loan but save $175.00 a Month. I feel that is a big deal. What's the catch maybe Open Road will not give me the tittle when I pay the car off. OMG!!! All kidding aside, what a pleasant experience. And I guess what may seam "Too Good To Be True" can turn out "So True And Be Good" Thank You Cal-Lea and Robert Dante' Michael Gentile 2013 Jetta GLI-Autobahn